2/10 Poor
1 March 2021
Avoid this hotel and make sure someone has ur back
Place was the worse place I have stayed on my trip. Hotel room was a dumb. Fridge was frozen, picture frame were broken, tv remote was broken, dresser drawers were broken, place smelled, and they were bugs crawling in the bed. Went to the office and complained and I was told sorry is I was unhappy I should have came back instead of getting food and eating it in the place. Was told should have looked over the place first. Refused to refund and said sorry out of luck. Stay away from this hotel if it’s the last thing to do. Called hotel.com and they got back to me sorry the hotel will not refund me. The hotel.com sponsored this hotel tells me the don’t care about there customers because they will not do anything either so they will not guarantee or back what they sell.
David
David, 1-night trip