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The Ritz-Carlton, St. Thomas

5.0 star property
Upmarket beachfront resort with spa, near Secret Harbour Beach

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View from property
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Lobby
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
1 bedroom, premium bedding, in-room safe, desk
Experience a tropical paradise at The Ritz-Carlton, St. Thomas, where turquoise waters meet powdery white sand beaches. Enjoy snorkeling and kayaking on the oceanfront or relax by one of the 2 outdoor pools with cabanas and sun loungers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Spa
  • Gym
  • 24/7 front desk
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour fitness centre
  • Beach umbrellas
  • Beach towels
  • Valet parking
  • Children's pool

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • Children's club
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
The current price is RM2,026
RM2,833 total
includes taxes & fees
9 Sept - 10 Sept

Room options

Check availability for these dates

Tonight

Sep 8 - Sep 9
Check availability for tonight Sep 8 - Sep 9

Tomorrow

Sep 9 - Sep 10
Check availability for tomorrow Sep 9 - Sep 10
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Showing 17 of 17 rooms

View all photos for Presidential Suite, 1 Bedroom, Balcony

1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 184 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Resort View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Queen Beds, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Oceanfront

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 Double Bed, Oceanfront

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Separate bedroom
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Balcony, Resort View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Separate bedroom
  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Balcony

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Ceiling fan
Separate bedroom
  • 100 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Ocean View

55-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 83 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 3 Bedrooms

1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 3 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 184 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Separate bedroom
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony, Resort View

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Ceiling fan
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony, Ocean View

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 2 Bedrooms, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 143 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Ceiling fan
Sofa bed - double
  • 90 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Resort View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Ceiling fan
Separate bedroom
  • 100 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Oceanfront

View from room

Club Room, 1 King Bed, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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8.4 out of 10, Very good, 1,017 reviews
The price is RM1,012
RM1,482 total
includes taxes & fees
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About the area

Map
6900 Great Bay, St. Thomas, St. Thomas, 00802

What's nearby

  • Cowpet Bay - 4 min walk - 0.4 km
  • Secret Harbour Beach - 16 min walk - 1.4 km
  • Sapphire Beach - 5 min drive - 3.0 km
  • Lindquist Beach - 5 min drive - 3.9 km
  • Coki Point Beach - 12 min drive - 6.5 km

Getting around

  • St. Thomas (SPB-St. Thomas Seaplane Base) - 14 min drive
  • St. Thomas (STT-Cyril E. King) - 29 min drive
  • Tortola (EIS-Terrance B. Lettsome Intl.) - 21.9 miles/35.2 km
  • Spanish Town (VIJ-Virgin Gorda) - 28.7 miles/46.2 km
  • Culebra (CPX-Benjamin Rivera Noriega) - 30.2 miles/48.6 km

Restaurants

  • ‪The Tap & Still - ‬3 min drive
  • ‪Kween Vee Smoothies - ‬2 min drive
  • ‪Tarpon’s Table - ‬3 min drive
  • ‪Sunset Grille @ Secret Harbour Beach Resort - ‬3 min drive
  • ‪The Ritz-Carlton, St. Thomas - ‬1 min walk

About this property

The Ritz-Carlton, St. Thomas

At The Ritz-Carlton, St. Thomas, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll be within a 10-minute drive of Bolongo Bay. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and hydrotherapy. Alloro, one of 4 restaurants, serves dinner. Other highlights at this luxurious resort include 3 bars/lounges, a 24-hour fitness centre and a children's pool. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 180 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children's club*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • Secured uncovered on-site valet parking (USD 40 per night)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 3 bars/lounges
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service
  • Water dispenser

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Water slide
  • Children's menu
  • Paddleboard on-site

What to do

  • On the beach
  • Tennis lessons
  • Kayaking
  • Sailing
  • Boat tours
  • Boating
  • Snorkelling
  • Paddleboard on-site
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • 4 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Paddleboard on-site
  • Romance packages

Facilities

  • 6 buildings/towers
  • Built in 1992
  • ATM/banking
  • Rooftop garden
  • Terrace
  • 24-hour fitness centre
  • 2 outdoor pools
  • Designer shops on-site
  • Full-service spa
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Water slide
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Firepit
  • Mediterranean architecture

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 3
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 3
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 3
  • Grab bar in bath
  • Bath grab bar (centimetres): 3
  • Grab bar in shower
  • Shower grab bar height (centimetres): 3
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The Ritz-Carlton Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Alloro – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Bleuwater – This restaurant only serves breakfast. Open daily.
Coconut Cove – This beach family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Sails Beachside – This beachfront restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 95 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Beach loungers
    • Beach towels
    • Fitness centre access
    • Fitness/yoga classes
    • In-room bottled water
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Sporting facilities or equipment

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 49.00 for adults and USD 28.00 for children

Children & extra beds

  • Rollaway beds are available for USD 50.0 per day
  • Children's club access is available for an extra charge

Parking

  • Uncovered valet parking costs USD 40 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

Frequently asked questions

Does The Ritz-Carlton, St. Thomas offer free cancellation for a full refund?

Yes, The Ritz-Carlton, St. Thomas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, St. Thomas?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at The Ritz-Carlton, St. Thomas?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Ritz-Carlton, St. Thomas?

Yes. Valet parking costs USD 40 per night.

What are the check-in and check-out times at The Ritz-Carlton, St. Thomas?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.

What is there to do at The Ritz-Carlton, St. Thomas and nearby?

Have fun with on-site activities such as kayaking, snorkelling and sail boating and improve your game at the on-site tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Ritz-Carlton, St. Thomas also has 3 bars and a water slide, as well as a 24-hour fitness centre and spa services.

Are there restaurants at or near The Ritz-Carlton, St. Thomas?

Yes, there are 4 on-site restaurants, featuring beachfront dining and ocean views.

Does The Ritz-Carlton, St. Thomas have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does The Ritz-Carlton, St. Thomas have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Ritz-Carlton, St. Thomas like?

The Ritz-Carlton, St. Thomas is located on the waterfront, a short 5-minute walk from Cowpet Bay.

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The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very good

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Restaurant
View
Beach
Amenities
Family friendly
Location
Water

Reviews

10/10 Exceptional

Beautiful hotel & amazing staff!
erica, 5-night trip

10/10 Exceptional

Quite fantastic

Six nights. Awesome bed. Friendly staff with great help about things to do, taxis, and restaurants etc. our first time in St Thomas and we will be back.
Yancey, 6-night trip

10/10 Exceptional

Amazing property
Samuel, 4-night trip

10/10 Exceptional

I enjoyed my stay at the Ritz Carlton. The views, food, staff, location and hospitality was top notch. I would highly recommend if considering staying here.
Aaron, 4-night trip

2/10 Poor

Stay away

Terrible food options. Drinks were warm. Everything was overpriced. Such a waste of money. Staff was rude. The only nice thing was the gym. Save your money and go somewhere else (St John much nicer)
4-night trip

10/10 Exceptional

This place was phenomenal! The service was next level and the property was impeccable! I can’t wait to come back in December!
Alma R, 6-night trip

8/10 Very good

Extremely friendly staff. Food was not the greatest. We had a car rental and were able to go off properly to a few restaurants that were excellent.
Richard, 6-night trip

10/10 Exceptional

Amazing areas, great stafg
Avinash, 3-night trip

10/10 Exceptional

Beautiful property
Frank, 2-night trip

10/10 Exceptional

One of the best stays.
Lavanya, 3-night trip

10/10 Exceptional

Spectacular Caribbean experience! Genuinely warm and accommodating staff!
Sharon Denise, 1-night trip

6/10 Good

Really expensive, nothing to do in premises, Very expensive for what you get Restaurant food average, Service in some areas really rude No transportation to airport or downtown Transportation very expensive Use taxi, private transportation $299.99 one way from airport to hotel
Noel, 2-night trip

10/10 Exceptional

Fantastic place to stay.
Michael, 2-night trip

2/10 Poor

Besides the people nexts door from us was watching us thru the side of the hole in the wall everything was ok the food was very overpriced breakfast for 2 ppl shouldn’t be $100 a day, the people are very different some of the staff don’t talk to you like the ppl that stay on the resort as well just nice but not a friendly place to stay but the staff and everything was ok . Don’t know if I would book again
Lansford, 3-night trip

10/10 Exceptional

Very Beautiful resort!!!
Jamel, 3-night trip

10/10 Exceptional

My wish would be that all could experience this beauty.
Donna, 5-night trip

10/10 Exceptional

The property is beautiful and the location is excellent for day trips to st john.
james douglas, 7-night trip

10/10 Exceptional

What a beautiful resort ❤️ highly recommend. The staff was amazing, like hands down the best service I've ever had on vacation.

8/10 Very good

I think the food could have been better. The options were very limited
Dilia, 3-night trip

10/10 Exceptional

Perfect resort
Dorell, 3-night trip

10/10 Exceptional

The staff was wonderful, very friendly and extremely helpful! Highly recommend an early September visit if you are looking for a relaxing and quiet vacation with amazing food and a gorgeous view.
Shauna, 4-night trip

10/10 Exceptional

Very Nice property
Andrew, 4-night trip

8/10 Very good

The pros: Gloria, the director of recreation was absolutely amazing. If this hotel didn’t have her, I don’t know how my stay would have gone. I ended up getting really sick and she took the time to check up on me and make sure I had anything and everything to help me. She took care to make sure my kids were taken care of at the kids club. She SAVED my trip! It’s unfortunate my entire trip was ruined by getting sick (nothing to do with the hotel) but at least she made it where I felt I was taken care of. The staff at coconut cove - soooo nice. The manager there always made sure I got anything I needed. He even made sure I got some homemade ginger tea! Thank you for that! The staff always smiled and it was a pleasure to go there. The beach : not much to see or do. I travel the World and had just been to some of the most beautiful water in the entire world so I am spoiled. But there’s nothing much to see there. To the point my husband never went to the beach and neither did my kids. You must go over to St. John for this. We had a boat rented but had to cancel due to my sickness. The food: Mediocre. I live in Miami. We spend a lot of time in the carribean. I know what to expect. It was hard to eat at all the restaurants here. Check in: we waited 45 min with 2 hangry little kids crying on the floor. Just wanting to go eat. I had to go find someone twice to either check us in ir just leave and try to go back later. Rooms: excellent! So much more but it won’t allow.
GENNARO, 5-night trip

10/10 Exceptional

Everything was AMAZING!!! We’ll definitely stay again
Jessica, 5-night trip

2/10 Poor

It would be nice if they offered snack options The coffee Cfe closed early 4pm and no other options after that unless going to a restaurant.
Lisa, 3-night trip