I have used the HOTELS app for many years to make my hotel reservations, and Expedia for my flight tickets. What happened with Qema was disgraceful. To secure my stay, I paid on October 30. On the 27th, when I went to check in, I was unpleasantly surprised to find that my room was not available. According to them, it was a problem with the app, that it hadn’t passed along the information, that their system was failing. What??? After 28 days it was still failing??? They left me out on the street, alone, in Lima. There wasn’t a single room available in any district, everything was sold out, nothing. And then I realized why: the final of the Copa Libertadores was being played between two Brazilian teams, Palmeiras and Botafogo, and when I checked the app, the prices of the hotels in the area had skyrocketed exponentially. That was the reason… They made business out of my room that had already been paid for. Hotels like that, with such poor moral standards, should not be on Hotels.com, Expedia, etc. Don’t trust them… In the end, I found one nearby, where I paid double what I had paid for Qema… TERRIBLE EXPERIENCE, I DO NOT RECOMMEND IT. And there were other people in the same situation at the hotel, complaining that just like me, they had made their reservations too…