Hotel Caracol Puerto Morelos

3.0 star property
Hotel convenient to Puerto Morelos Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Caracol Puerto Morelos

Room
Room
Balcony
Property grounds
Private kitchen

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (5)

  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Tour/ticket assistance

Feel at home (5)

  • Children stay free
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Cable TV service
The price is RM229
RM284 total
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Single Room, 1 Single Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Junior Studio

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Microwave
Coffee/tea maker
Daily housekeeping
  • Sleeps 5
  • 2 Queen Beds OR 1 Single Bed

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About the area

Map
AV NIÑOS HEROES MZA 5 LT 29 REGION 2, Puerto Morelos, QROO, 77580

What's nearby

  • Ojo de Agua Beach - 3 min walk - 0.3 km
  • Puerto Morelos Town Square - 4 min walk - 0.4 km
  • Puerto Morelos Artists’ Cooperative - 4 min walk - 0.4 km
  • Puerto Morelos Beach - 6 min drive - 2.9 km
  • Crococun Zoo - 6 min drive - 5.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 27 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 23.7 miles/38.1 km

Restaurants

  • ‪Yum yum Wok - ‬3 min walk
  • ‪Merkadito del Mar - ‬5 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬4 min walk
  • ‪Panna e Cioccolato - ‬3 min walk
  • ‪Peninsula - ‬4 min walk

About this property

Hotel Caracol Puerto Morelos

When you stay at Hotel Caracol Puerto Morelos, you'll be within a 10-minute drive of Puerto Morelos Beach.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:30 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance

Facilities

  • Terrace
  • Mosquito nets

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

More

  • Daily housekeeping

Fees & policies

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Puerto Caracol
HOTEL CARACOL PUERTO
Caracol Puerto Morelos
Hotel Caracol Puerto Morelos Hotel
Hotel Caracol Puerto Morelos Puerto Morelos
Hotel Caracol Puerto Morelos Hotel Puerto Morelos

Frequently asked questions

Does Hotel Caracol Puerto Morelos offer free cancellation for a full refund?
Yes, Hotel Caracol Puerto Morelos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Caracol Puerto Morelos?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Caracol Puerto Morelos?
Sorry, there's no on-site parking at Hotel Caracol Puerto Morelos.
What are the check-in and check-out times at Hotel Caracol Puerto Morelos?
Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
What's the area around Hotel Caracol Puerto Morelos like?
Hotel Caracol Puerto Morelos is a short 3-minute walk from Ojo de Agua Beach and 4 minutes' walk from Puerto Morelos Town Square.

Hotel Caracol Puerto Morelos Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Lynn, 7-night trip
Verified Expedia guest review

8/10 Very good

Natalia, 5-night trip
Verified Hotels.com guest review

6/10 Good

No elevator. Small rooms. No safe, coffee maker, hot plate. No closet in my room. Had to ask for mini fridge and got it.
Chris, 14-night trip
Verified Expedia guest review

6/10 Good

This is a small well located hotel with like 2 star accommodations. We rented a "2 bedroom suite" that had two beds in a loft area and one single in the living room. There was only one lousy chair in the living room. Nowhere to sit. No table, nothing. The kitchen was fine and the bathroom was OK. Internet was horrible. Not a deal at this price point. Look elsewhere
duncan, 3-night business trip
Verified Orbitz guest review

6/10 Good

Good place to stay
Nice and easy place to sleep for a night. Great cafes across the street and close to everything.
Nicole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It has everything we expected. We checked in at midnight and checked out early in the morning. The young receptionist at the front desk was very friendly and helpful. We appreciate his friendliness and patience. The rooms are very clean.
Xiaoping, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Was a great place. Walking distance to everything. A bit loud from the bars at night but the music stops at midnight. Very clean , good staff.
Cody, 25-night trip
Verified Expedia guest review

6/10 Good

What I didn't like was they didn't allow you to take the towels to the beach.... Air conditioner leaked water every time it came on.... last night there, the water from the ac filled a trash can of 18 inches high almost to the top. Kept us awake.
Fritz, 15-night romance trip
Verified Expedia guest review

10/10 Exceptional

Dennis, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Travis, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff, well located , not noisy
Verified Expedia guest review

10/10 Exceptional

The staff at Hotel Caracol
Staff at hotel is very service oriented and helped with any of our needs and beyond. Every service also done with smiles and friendly words! The staff is the best!
4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Samuel, 7-night trip
Verified Expedia guest review

8/10 Very good

ABilly, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were all great
Rena, 14-night trip
Verified Orbitz guest review

6/10 Good

Andrew, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Octavio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Malgorzata, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Boendet var ok, de hade endast internet i receptionen. Så fort man kom in på sitt rum försvann internet.
Beatrice, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gilmer Aguilar Sosa, 1-night trip
Verified Hotels.com guest review

6/10 Good

Solo dormimos una noche en el hotel. Eramos 5 personas y solo nos dieron 2 toallas, pero comunicarse con recepción fue muy sencillo y se soluciono. El cuarto tenia varios conectores de corriente, pero la mayoria no funcionaba. La cafetera no prendía y el refrigerador se tuvo que mover porque tampoco funcionaba hasta que se cambio de conector. En el baño, la presión del agua del lavabo era nula. El check-in y el check-out fue muy rápido.
Daiana, 1-night family trip
Verified Expedia guest review

6/10 Good

Band musical (répertoire des vieux succès américain des années 80’) au bar tout à côté jusqu’à plus de 22:00 ; nous y étions un jeudi. C’était comme s’il jouait dans votre chambre… si vous aimez !
denise, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Situation pratique
Jasmine, 2-night romance trip
Verified Expedia guest review

6/10 Good

Buena estancia, cuarto pequeño y con olor a humedad, cama un poco incomoda pero para una noche esta bien
GILBERTO, 1-night trip
Verified Hotels.com guest review