When I arrived to check in, the desk person gave me a receipt for the room that did not have the amount charged to my card on it. Could not give me a receipt because I had 'booked on line' Given rm 110, staff followed me to room to show me how to work door, light turned red not green as other places because of 'low battery'. Room only had 2 pillows on king, bed, no refigerator, microwave, coffee, bare bones. When I said this was not what iI am used to, accusing tone, 'why did you book this room. ' Shown another room, with 4 pillows, refiterator, microwave, coffee, computer desk, more in line with what I have been getting/ Said I could have this room for $15/night, again no receipt. Room was nice except for glaring unpleasant overhead lights at head of bed & over desk, rather than lanps as I am used to.