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Résidence- Aiga resort thermal & spa

4.0 star property
Art Deco aparthotel in Chatel-Guyon with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Résidence- Aiga resort thermal & spa

Interior
Individually decorated, individually furnished, free WiFi, bed sheets
Living area
Exterior
Balcony

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Non-smoking
  • Laundry facilities
  • Refrigerator
Main amenities
  • 90 smoke-free apartments
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Terrace
  • Self-serve laundry
  • Multilingual staff
  • Gift shops/newsstands
  • Luggage storage
Feel at home
  • Kitchenette
  • Private bathroom
  • Terrace
  • Laundry facilities
  • Lift
  • Bath or shower

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Apartment, 1 Bedroom

Living area

Superior Apartment, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Heating
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio

Individually decorated, individually furnished, free WiFi, bed sheets

Studio

Highlights

Individually furnished
Individually decorated
Heating
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 25 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Living area

Apartment, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Heating
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
9A Avenue du Général de Gaulle, Chatel-Guyon, 63140

What's nearby

  • Parc Thermal - 3 min walk
  • Casino de Châtel-Guyon - 4 min walk
  • L'Aventure Michelin - 19 min drive
  • Vulcania - 23 min drive
  • Place de Jaude - 23 min drive

Getting around

  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 28 min drive
  • Gerzat Station - 14 min drive
  • Volvic Station - 15 min drive
  • Aubiat Station - 17 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Le Moulin des Gardelles - ‬7 min drive
  • ‪Bistrot la Potée - ‬6 min walk
  • ‪V and B - ‬6 min drive
  • ‪Le Boeuf Gros Sel - ‬8 min drive

About this property

Résidence- Aiga resort thermal & spa

Located in the entertainment district, Résidence- Aiga resort thermal & spa is a great choice for a stay in Chatel-Guyon. You can visit the spa to indulge in massages, body wraps or hydrotherapy, and French cuisine is served at Aiga Restaurant, which is open for breakfast, lunch and dinner. A bar/lounge and a terrace are offered, and in-room conveniences include fridges and microwaves.

Languages

English, French

At a glance

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • Hot tub
  • Steam room
  • Full-service spa
  • Massages
  • Hydrotherapy
  • Facials
  • Body wraps
  • Body scrubs

Internet

  • Free WiFi

Parking and transport

  • Uncovered self parking on site (EUR 7.50 per day)
  • Wheelchair-accessible parking available

Restaurants on site

  • Aiga Restaurant

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle
  • Toaster

Dining

  • Local cuisine breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 15 for adults and EUR 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Shampoo
  • Dressing gowns
  • Towels provided
  • Hairdryer
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with digital service

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities
  • Near coin laundry

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Step-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Multilingual staff
  • Housekeeping (on request)
  • Luggage storage
  • Gift shop/newsstand
  • Front desk (limited hours)
  • Banquet hall

Location highlights

  • In the city centre
  • In the entertainment district

Things to do

  • Hiking/biking trails nearby
  • Zip-lining nearby
  • Kayaking nearby
  • Fishing nearby
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 90 rooms
  • 5 floors
  • Built in 2020
  • Art Deco architecture
  • Individually decorated

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Aiga Restaurant – This theme restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: EUR 250 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 8 for children
  • Housekeeping is offered for an extra charge of EUR 15 per day; may vary based on unit size

Renovations and closures

This property is closed from 8 December 2024 to 7 March 2025 (dates subject to change).
The property is closed between 10 December and 28 March.

Parking

  • Uncovered self-parking costs EUR 7.50 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.

Also known as

Aïga Resort Thermal
Aiga Thermal & Chatel Guyon
Résidence- Aiga resort thermal & spa Aparthotel
Résidence- Aiga resort thermal & spa Chatel-Guyon
Résidence- Aiga resort thermal & spa Aparthotel Chatel-Guyon

Frequently asked questions

Is Résidence- Aiga resort thermal & spa currently open?
This property is closed from 8 December 2024 to 7 March 2025 (dates subject to change).
Does Résidence- Aiga resort thermal & spa offer free cancellation for a full refund?
Yes, Résidence- Aiga resort thermal & spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Résidence- Aiga resort thermal & spa?
Sorry, pets aren't allowed.
Is parking offered on site at Résidence- Aiga resort thermal & spa?
Yes. Self-parking costs EUR 7.50 per day.
What are the check-in and check-out times at Résidence- Aiga resort thermal & spa?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Résidence- Aiga resort thermal & spa and nearby?
Have fun with nearby activities such as fishing, hiking and kayaking. Indulge in a treatment at the spa and make the most of other amenities such as a Turkish bath.
Are there restaurants at or near Résidence- Aiga resort thermal & spa?
Yes, Aiga Restaurant offers French cuisine.
Does Résidence- Aiga resort thermal & spa have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a dishwasher.
What's the area around Résidence- Aiga resort thermal & spa like?
Résidence- Aiga resort thermal & spa is in the heart of Chatel-Guyon, a short 1-minute walk from Auvergne Volcanoes Regional Nature Park and 3 minutes' walk from Parc Thermal.

Résidence- Aiga resort thermal & spa Reviews

Reviews

8.4

Very good

9.6/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Fair

Jonathon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

What a wonderful place. The apartment was clean and airy with a balcony to enjoy having a meal,glass of wine or coffee. Everything you need in the kitchenette apart from a frying pan and or a saucepan(just a huge cooking pot). Only down side is there isn't any Aircon in the room so it's very hard to sleep in the night- the mobile fan just moves the warm air around. Spa is wonderful!!! Our favourite place across our trip in Spain and France. Would visit again.
Christopher, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great value spa hotel with good tourism nearby
Very nice, modern spa hotel with good sized rooms that are well equipped like a mini apartment, with kettle, coffee maker, toaster, fridge, dishwasher. It is reasonably priced for what you get and being a resident gives a discount for using the thermal spa facilities. I particularly enjoyed the hammam.
Phillip, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anne-Sophie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marianne, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

BENJAMIN, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ambiance cocooning vraiment agréable
Juste pour quelques jours avec des curistes. Spa très agréable, résidence extra et très bonne situation géographique près du centre ville. Joli endroit pour se déconnecter
Xavier, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JL, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Très bien ! Et un spa magnifique. On a bien profité. Également un marché le dimanche matin avec produits locaux
GM, 3-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Un très bel hotel
L'hôtel est très beau, de grand standing. L'appartement est spacieux et bien équipé : vaisselle, machine à café, grille pain, micro onde et grand réfrigérateur. Les literies sont de qualité. Par contre il n'y a pas de climatisation, un bon ventilateur mais c'est trop juste pour tout l'appartement.
Estelle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vincent, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Francoise, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Un standard extrêmement difficile à joindre !
J'ai réservé 2 nuits dans cet hôtel, mais je n'ai jamais pu y passer une seule nuit ! À mon arrivée à 23h, personne n'était là pour m'accueillir. La standardiste ne m'a pas informé de la nécessité de prévenir en cas d'arrivée tardive, bien que cela soit indiqué dans les conditions de réservation. Il est en effet exigé de prévenir la réception avant 19h pour les arrivées tardives. Cependant, malgré mes appels le lendemain, personne n'a répondu pour prendre en compte ma demande !
Matthieu, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mélanie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Frédéric, 1-night trip
Verified Hotels.com guest review

8/10 Very good

ahmed, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Emilie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jacky, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Un beau cadre
Je ne sais si c'est un hôtel ou une résidence de location d'appartements meublés. L'appartement que nous avons loué est grand, confortable, propre, avec 2 grands balcons équipés de table et chaises (et une belle vue sur la ville et la campagne alentour). Il y a aussi une cuisine équipée mais il n'y a pas de ménage quotidien comme dans un hôtel. Il faut nettoyer la cuisine et vider sa poubelle pour éviter une facturation supplémentaire, comme dans un meublé. Un dépôt de garantie de 250€ est d'ailleurs demandé à l'arrivée. La salle de bain n'est pas adaptée à une personne ayant des problèmes de mobilité. La baignoire n'est pas antidérapante et il n'y a aucune barre de maintien. L'établissement propose, entre autres, des cures prévention santé en rhumatologie; j'espère que le logement proposé à ces curistes est mieux adapté. A noter qu'il n'y a pas de coffre-fort dans l'appartement et qu'il y a un grand parking extérieur (avec bornes de charge électrique) payant.
Pierre, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mélanie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hôtel confortable et agréable
Arrivée vers 18h nous avons pris le supplément spa à 29e par personne sachant qu'il fermait à 20h, confirmé avec l hotesse. A 19h l ensemble des jets se sont arrêté car quelqu'un a décidé de changer les filtres et ce n est jamais reparti....la personne qui surveillait le spa était tres embêtée. Un geste commercial aurait été bienvenu. Au petit déjeuner, j ai gentiment signalé à la serveuse que le beurre salé etait périmé. Quand elle en a ramené elle m a dit "il n y a que celui qui fait rien qui ne se trompe pas". Lors de notre arrivée, c était un peu panique à bord, car nous benificiions d une nuit gratuite ( nuit Rewards) et personne ne savait quoi faire. A part cela, l hôtel est confortable, agréable, tres bien situé. Le spa est propre, grand, bien organisé. Nous sommes prêts à revenir en espérant trouver un personnel plus compétent et plus professionnel.
Francoise, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ellen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christelle, 1-night trip
Verified Hotels.com guest review