4/10 Sederhana
27 Mei 2025
Disappointing Stay – Not professional at all
We were really looking forward to our stay here, but unfortunately, this hotel fell short in several key areas.
First and most surprising: the in-room hot tub was not heated. We were told this was due to high electricity costs and that the hotel had made a decision to cut power to all hot tubs. So despite paying for a room with this feature, it was completely unusable in May—the water was far too cold.
Second, while we booked a room advertised with a Caldera view, what we actually got was a view of the hotel pool. All the rooms seem to face inward toward the pool area, not the open sea. This was quite misleading, especially when you’re expecting the iconic Santorini experience.
Third, the hotel’s handling of our concerns was poor. Each time we brought up the issues, we were told to speak with the “manager” in the morning, but no manager ever appeared during the entire three-night stay. We felt completely brushed off and stuck in a room that lacked both privacy and comfort.
Lastly, for those coming to Imerovigli to enjoy the famous sunsets: this hotel is not in the right location for that. It’s on the side of town where the sunset is obscured. If a sunset view matters to you (and in Santorini, it usually does), you’d be much better off staying at a hotel on the other side of Imerovigli with a direct line of sight to Oia and the sea.
There are so many beautiful, better-located hotels in the area—do yourself a favor and choose one of those instead.
Yizhou
Yizhou, perjalanan 3 malam
Ulasan tetamu Hotels.com yang disahkan
