Richmond's business district welcomes you to Hilton Garden Inn Richmond Innsbrook, where modern comforts await. Unwind with a visit to the spa tub or take a dip in the indoor pool. Savor American cuisine at Great American Grill and connect to in-room WiFi while enjoying helpful staff.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Pool
Parking available
Pet-friendly
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Indoor pool
Breakfast available
24-hour fitness centre
Self parking
Hot tub
Room service
24-hour business centre
Business centre
Meeting rooms
24-hour front desk
Feel at home (6)
Free cots/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
The current price is RM396
RM396
RM460 total
includes taxes & fees
29 May - 30 May
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Room, 2 Queen Beds, Hearing Accessible
Room, 2 Queen Beds, Hearing Accessible
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
30 sq m
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Hearing Accessible
Room, 1 King Bed, Hearing Accessible
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
30 sq m
Sleeps 3
1 King Bed
View all photos for Studio Suite
Studio Suite
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
52 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 1 King Bed, Accessible Bathtub
Room, 1 King Bed, Accessible Bathtub
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
30 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible Shower
Room, 1 King Bed, Accessible Shower
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
30 sq m
Sleeps 3
1 King Bed
View all photos for King
King
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
26 sq m
Sleeps 3
1 King Bed
View all photos for Room, 2 Queen Beds
Room, 2 Queen Beds
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
26 sq m
Sleeps 4
2 Queen Beds
View all photos for Studio Suite, 1 King Bed, Accessible Bathtub
Studio Suite, 1 King Bed, Accessible Bathtub
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
52 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Studio Suite, 1 King Bed, Accessible Shower
Lewis Ginter Botanical Garden - 12 min drive - 13.8 km
Virginia Commonwealth University - 15 min drive - 20.1 km
Getting around
Richmond, VA (RIC-Richmond Intl.) - 27 min drive
Richmond Staples Mill Road Station - 12 min drive
Richmond Main Street Station - 17 min drive
Ashland Station - 21 min drive
Restaurants
Golden Corral - 20 min walk
Noodles & Company - 4 min walk
Silver Diner - 4 min walk
The Beach House - 5 min walk
Five Guys - 5 min walk
About this property
Hilton Garden Inn Richmond Innsbrook
At Hilton Garden Inn Richmond Innsbrook, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Great American Grill, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
DONE
Hotel size
155 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
On-site self-parking (USD 5.12 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Great American Grill – This restaurant specialises in American cuisine and serves breakfast and dinner.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 9 to 20 for adults and USD 9 to 20 for children
Late checkout can be arranged for an extra charge of USD 50 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self-parking costs USD 5.12 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 11 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard
Also known as
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Glen Allen
Glen Allen Hilton
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Frequently asked questions
Does Hilton Garden Inn Richmond Innsbrook offer free cancellation for a full refund?
Yes, Hilton Garden Inn Richmond Innsbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Richmond Innsbrook?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.
Are pets allowed at Hilton Garden Inn Richmond Innsbrook?
Yes, pets are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Richmond Innsbrook?
Yes. Self-parking costs USD 5.12 per day.
What are the check-in and check-out times at Hilton Garden Inn Richmond Innsbrook?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Richmond Innsbrook and nearby?
Hilton Garden Inn Richmond Innsbrook has an indoor pool and a 24-hour fitness centre, as well as a hot tub.
Are there restaurants at or near Hilton Garden Inn Richmond Innsbrook?
Yes, Great American Grill offers American cuisine.
Have a question?
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Hilton Garden Inn Richmond Innsbrook Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Restaurant
Bathroom
Lobby
Bed
Bar
Toilet
What guests liked
The property is conveniently located near cozy restaurants and diners within walking distance. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
16 May 2025
Great staff friendly and helpful. Clean place with an upscale feel.
Devin
Devin, 1-night trip
8/10 Very good
8 May 2025
The property was nice. I stayed for two nights. My only issues were that the outlet in the bathroom didn’t work, (I flipped the GFCI with no result) and Ihousekeeping never came to my room.
Martha
Martha, 2-night trip
10/10 Exceptional
26 Mar 2025
The Staff was great
John
John, 4-night trip
8/10 Very good
5 Jan 2025
Very nice room, quiet, and my daughter loved the heated indoor pool. We will definitely be staying here again
Laura
Laura, 1-night trip
10/10 Exceptional
20 Dec 2024
Love the breakfast buffet, indoor pool
Primo
Primo, 1-night trip
8/10 Very good
27 Apr 2025
We got what we paid for
Checked in late. Hotel electronic key did not work and had to be replaced. There were ants in the bedroom and the bathroom. shower dripped all night. other than that linens and bathroom were clean. Breakfast not included.
Sheryl
Sheryl, 1-night trip
10/10 Exceptional
21 Jan 2025
It was very quite and peaceful
ima.
ima., 2-night trip
10/10 Exceptional
18 Dec 2024
One of the best properties I’ve ever stayed at will continue to stay
Krystal
Krystal, 1-night trip
10/10 Exceptional
6 Jan 2025
Great hospitality
Great staff and hotel! Unfortunately the elevators was out of order but the staff hospitality and service made up for the inconvenience. The best hotel ive stayed outside the RVA area so far!
Melissa
Melissa, 2-night trip
10/10 Exceptional
4 Jan 2025
Friendly staff. Check in was easy peasy!
Sara
Sara, 1-night trip
10/10 Exceptional
19 Feb 2025
We’ve stayed here several times. It’s a beautiful property with dining and a pool. Currently elevators are being replace so you have to use steps and a bit of a walk. This is only temporary so maybe just check on progress before you book.
ruth
ruth, 1-night trip
2/10 Poor
3 Apr 2025
Our room was left open by the cleaning person. We were given a free breakfast to make up for it. Dinner was horrible so we didn’t even use the breakfast cards.
Misty
Misty, 1-night trip
10/10 Exceptional
13 Jan 2025
Easy check in. Friendly folks and a clean room
matthew
matthew, 1-night trip
6/10 Good
9 Mar 2025
Good Stay , but other guest impacted it.
I stay here frequently and enjoy it . The staff is amazing and the elevator that was out for 2 months is back up and running. Only issue this time were other guest and children. Very loud around the pool , no one from the staff to address and my laptop got wet while working.
mcleodd
mcleodd, 1-night trip
10/10 Exceptional
23 Dec 2024
Great stay! We enjoyed our room with our toddler and 5 yr old. Staff was helpful. Clean and safe.
Francis
Francis, 1-night trip
10/10 Exceptional
7 Oct 2024
Pleasant stay
Kimberly
Kimberly, 2-night trip
4/10 Fair
7 Apr 2025
Bad stay!
We were given a handicap room, was told it was all left. The sink drained very slowly, and had to be unstopped. Could not take a shower because water was cold. Was told there was problem with the plumbing. The linen looked dingy. Will not stay here again.
Robert
Robert, 1-night trip
10/10 Exceptional
27 Nov 2024
Very nice property. The staff were okay but the hotel was great and all the amenities
Devon
Devon, 1-night trip
10/10 Exceptional
6 Oct 2024
It was nice staying here.
Darrin
Darrin, 1-night trip
10/10 Exceptional
31 Jul 2024
Nice hotel
Great pool and hot tub
Close to excellent restaurants
Janet W.
Janet W., 1-night trip
4/10 Fair
20 Feb 2025
broken elevator and noisy establishment across the street
Katherine
Katherine, 1-night trip
8/10 Very good
25 Nov 2024
nice hot jacuzzi tub
Muhammad Zeeshan
Muhammad Zeeshan, 1-night trip
10/10 Exceptional
15 Sept 2024
Execllent clean and very nice staff breakfast was wonderful so was the staff waiting on you. Will stay again
Angela
Angela, 1-night trip
10/10 Exceptional
18 Feb 2025
Everything was good, check-in smooth, and the property is in great shape with clean rooms and quiet area. The only issue this stay was an elevator issue that had both elevators out of service so all room access was via the stairs. There was a repair service on Monday morning working on them, so it was being taken care of. Otherwise, stay was just fine with no problems at all.
Charles
Charles, 2-night trip
10/10 Exceptional
21 Jul 2024
Easy check in, courteous staff, nice rooms, comfortable beds and great atmosphere. Will definitely stay again.