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Candlewood Suites West Springfield by IHG

2.5 star property
West Springfield hotel with indoor pool and 24-hour fitness

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Photo gallery for Candlewood Suites West Springfield by IHG

Exterior
Desk, blackout curtains, soundproofing, iron/ironing board
Exterior
Indoor pool
Gazebo
Big E is a haven for rest and relaxation in the business district. Unwind in the spa tub, recharge at the 24-hour gym, or explore nearby Candlewood Suites West Springfield with free WiFi to guide you.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Pet-friendly
  • Gym
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Weekly housekeeping
  • Indoor pool
  • 24-hour fitness centre
  • Hot tub
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe

Feel at home (6)

  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
The current price is RM353
RM403 total
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio Suite, 2 Double Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Fan
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Fan
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Fan
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Fan
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Fan
  • Sleeps 2
  • 1 Queen Bed

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  • Free parking
  • Free WiFi
  • Connecting rooms available
7.6 out of 10, Good, (799)
Comfort Inn & Suites
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About the area

Map
572 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Big E - 15 min walk
  • MassMutual Center - 5 min drive
  • MGM Springfield - 5 min drive
  • Eastern States Exposition - 5 min drive
  • Naismith Memorial Basketball Hall of Fame - 5 min drive

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 27 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 28 min drive
  • Springfield Union Station - 10 min drive
  • Holyoke Station - 17 min drive
  • Northampton Station - 19 min drive

Restaurants

  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Puerto Rico Bakery - ‬4 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Panera Bread - ‬17 min walk
  • ‪Starbucks - ‬16 min walk

About this property

Candlewood Suites West Springfield by IHG

At Candlewood Suites West Springfield by IHG, you'll be a short five-minute drive from MassMutual Center and MGM Springfield. Guests can relax at the Hot tub, work out at the 24-hour fitness centre or grab a bite to eat at the coffee shop/cafe. An indoor pool and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 71 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Pitbull dog breeds are not permitted.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 27 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Shared microwave
  • Snack bar/deli

Travelling with children

  • Local/corner shop

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Hot tub
  • Lockers available
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 42-inch LED TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher
  • Ice maker
  • Paper towels

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
State tax ID – C0000503250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Candlewood Suites West Springfield Hotel
Candlewood Suites West Springfield
West Springfield Candlewood Suites
Candlewood Hotel West Springfield
Candlewood West Springfield
Candlewood Suites West Springfield
Candlewood Suites West Springfield by IHG Hotel
Candlewood Suites West Springfield an IHG Hotel
"Candlewood Suites West Springfield an IHG Hotel"
Candlewood Suites West Springfield by IHG West Springfield
Candlewood Suites West Springfield by IHG Hotel West Springfield

Frequently asked questions

Does Candlewood Suites West Springfield by IHG offer free cancellation for a full refund?

Yes, Candlewood Suites West Springfield by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Candlewood Suites West Springfield by IHG?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:00 PM.

Are pets allowed at Candlewood Suites West Springfield by IHG?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 27 kg per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Candlewood Suites West Springfield by IHG?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Candlewood Suites West Springfield by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

Is there an on-site casino at Candlewood Suites West Springfield by IHG?

No, this hotel doesn't have a casino, but MGM Springfield (5-min drive) is nearby.

What is there to do at Candlewood Suites West Springfield by IHG and nearby?

Candlewood Suites West Springfield by IHG has an indoor pool and a 24-hour fitness centre, as well as a hot tub and a picnic area.

Does Candlewood Suites West Springfield by IHG have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and an ice maker.

What's the area around Candlewood Suites West Springfield by IHG like?

Candlewood Suites West Springfield by IHG is a short 9-minute walk from Connecticut River and 15 minutes' walk from Big E.

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Candlewood Suites West Springfield by IHG Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

my stays at Candlewood are always great
Kelly, 5-night trip

10/10 Exceptional

Nice location near the Eastern States Exposition
Nice place to stay. Several good eateries and other shopping within a few miles, not far from Holyoke mall (one of the areas largest). Minutes from the Big "E" (Eastern States Exposition) grounds. Only real complaint: the room's two rolling desk chairs are extremely uncomfortable for sitting more than a few minutes at a time.
Kenneth, 2-night trip

10/10 Exceptional

Hotel was clean. Room had all the amenities needed for a lengthy stay.
Gerald, 2-night trip

10/10 Exceptional

Great place to stay.
Luz, 1-night trip

8/10 Very good

The staff ways great and really helped me out.
Kelly, 1-night trip

10/10 Exceptional

Avidity family
My stay at Candlewood hotel was very comfortable and easy assisted to the places I want to visit.
Elizabeth, 2-night trip

10/10 Exceptional

Im a repeat guest and I love the distance to the event im visiting. It's quiet, safe, and close to dining. And the beds are comfy.
Lisa, 1-night trip

10/10 Exceptional

Room was very clean and comfortable.
Lisa, 1-night trip

8/10 Very good

Enjoyed our stay!
Kelly, 1-night trip

8/10 Very good

Decent price for what it is
Basic room floors were dirty, otherwise clean and the bed was super comfortable. I’d choose this hotel again for the price
Angelica, 1-night trip

10/10 Exceptional

Had to stay unexpectedly because of the weather. They are pet friendly and spacious. The woman at the front desk was friendly and helpful. Kitchenette is well appointed.
Anabel, 1-night trip

10/10 Exceptional

Great trip
russell, 1-night trip

10/10 Exceptional

the piol was awesome my kids had so much fun. all the staff was excellent and the beds were super comfortable and clean !
Michelle, 1-night trip

8/10 Very good

Clean Pet friendly.
Seana, 1-night trip

10/10 Exceptional

Great price, clean
Hsiu, 1-night trip

8/10 Very good

Good hotel. Value was worth it as well.
Patrick, 1-night trip

4/10 Fair

Hotel is pretty old even though it looks not bad from the outside. Very fishy. Wood not stay there again. Don’t recommend it
Ion, 1-night trip

8/10 Very good

It's great to be able to cook meals during a stay and have separate bedroom . Only thing I didn't like was there isn't an oven.
June, 2-night trip

10/10 Exceptional

Great place to stay
Alexandra, 2-night trip

8/10 Very good

Fit our needs
Sally, 1-night trip

10/10 Exceptional

Very nice and big room
Steven, 1-night trip

10/10 Exceptional

Great Stay
Muhammad, 2-night trip

8/10 Very good

Very clean and quiet
Mary, 1-night trip

10/10 Exceptional

The hospitality was great and we were impressed with the 24/7 coffee station along with the grab and go items in the store. In addition, the hot tub jets were exceptional and the pool was good too.
Roselyn, 1-night trip

8/10 Very good

Serves its purpose
The hotel is older and shows age, but is comfortable, clean and convenient. Doesn’t include breakfast, but has free coffee, etc and is close to great food options. Will definitely stay again.
Kimberlee, 1-night trip