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Capella Hanoi

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Hoan Kiem Lake

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Photo gallery for Capella Hanoi

Bathroom
Living area
Bathroom
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Front of property
Located near Hanoi Opera House, Capella Hanoi offers a tranquil retreat with an indoor pool and rooftop terrace. Indulge in international cuisine at one of three restaurants or unwind with a massage at Auriga Spa. With free WiFi, multilingual staff, and helpful concierge services, previous guests rave about the attentive staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Non-smoking
  • Pool
  • Connecting rooms available
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Babysitting
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Television
The current price is RM1,688
RM1,914 total
includes taxes & fees
21 Sept - 22 Sept

Room options

Check availability for these dates

Tonight

Sep 6 - Sep 7
Check availability for tonight Sep 6 - Sep 7

Tomorrow

Sep 7 - Sep 8
Check availability for tomorrow Sep 7 - Sep 8
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Showing 10 of 10 rooms

View all photos for Suite (Capella)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite (Capella)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 83 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Opera)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Suite (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
  • 194 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Opera Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Royal Opera Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
  • 123 sq m
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Suite, Terrace (Opera)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, Terrace (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite (Opera)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Suite (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 95 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premier Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 69 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premier Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

3 restaurants, breakfast served

Sofitel Legend Metropole Hanoi

  • Pool
  • Spa
  • Airport transfer
  • Free WiFi
9.8 out of 10, Exceptional, 1,000 reviews
The price is RM973
RM1,103 total
includes taxes & fees
13 Sept - 14 Sept
Sofitel Legend Metropole Hanoi
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About the area

Map
11 Le Phung Hieu, Hoan Kiem, Hanoi, 10000

What's nearby

  • Hanoi Opera House - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.2 km
  • Hanoi Old Town Night Market - 13 min walk - 1.2 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive
  • Hanoi Gia Lam Station - 15 min drive
  • Hanoi Long Bien Station - 25 min walk
  • Hanoi Railway Station - 25 min walk

Restaurants

  • ‪Sofitel Legend Metropole Hanoi - ‬1 min walk
  • ‪Hotel de L'Opera - ‬4 min walk
  • ‪Le Beaulieu - ‬1 min walk
  • ‪Phê La Tông Đản - ‬3 min walk
  • ‪VOU CF 18B Tông Đản - ‬2 min walk

About this property

Capella Hanoi

Capella Hanoi features a rooftop terrace and puts you within a five-minute walk of Hanoi Opera House. Guests can visit the spa to be pampered with deep-tissue massages, facials or body treatments, and Backstage, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a fitness centre. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 47 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • On-site parking is limited (max. 3 spaces per unit)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Children's games
  • Toys
  • Art supplies
  • Baby bath
  • Fireplace guard

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Art Deco architecture

Accessibility

  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • IPad
  • IPod docking station
  • 65-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Stocked minibar (select free items)
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Auriga Spa has couples treatment room(s). Services include deep-tissue massages, Thai massages, facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Backstage – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Diva's Lounge – This cocktail bar specialises in Vietnamese cuisine and only serves light fare. Open daily.
Koki – On-site restaurant. Open daily.
The Hudson Rooms – On-site fine-dining restaurant. Open daily.
The Hudson Rooms – On-site cocktail bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 5103000 per night
  • Guests must contact this property in advance to reserve high chair

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Capella Hanoi Hotel
Capella Hanoi Hanoi
Capella Hanoi Hotel Hanoi

Frequently asked questions

Does Capella Hanoi offer free cancellation for a full refund?

Yes, Capella Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Capella Hanoi?

Yes, there's an indoor pool.

Are pets allowed at Capella Hanoi?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Capella Hanoi?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at Capella Hanoi?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Capella Hanoi and nearby?

Capella Hanoi has 2 bars and a spa, as well as an indoor pool and a steam room.

Are there restaurants at or near Capella Hanoi?

Yes, there are 3 on-site restaurants, featuring international cuisine.

Does Capella Hanoi have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Capella Hanoi like?

Capella Hanoi is in Hoan Kiem, a short 6-minute walk from Hoan Kiem Lake and 3 minutes' walk from Hanoi Opera House.

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Capella Hanoi Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Amenities
Spa
Room

Reviews

10/10 Exceptional

Top class

Amazing hotel. Great and very helpfull staff. Highly recomended.
Jacek, 3-night trip

10/10 Exceptional

Great but not the best

Capella is a great hotel. There's a lot of blingy furniture which is not really my style but is supposed to resemble 1920's and they've done a great job. The hotel provides afternoon tea and cocktails. The staff the was a bit disorganised and i was told that cocktail I ordered was no longer available as they ran out of it so I assumed the cocktails were pre made and did not really contain the alcohol strength I'm familiar with esp my Negroni.
1-night trip

10/10 Exceptional

Will stay here again!

Beautiful property, great location! Don’t miss breakfast and cocktails at the lounge. The staff is so helpful and nice too!
1-night trip

10/10 Exceptional

Beautiful hotel, fabulous suites & the team are wonderful.
Benjamin, 1-night trip

10/10 Exceptional

The hotel is excelent. It was the best hotel I have ever been. The service is outstanding
GILMAR, 1-night trip

10/10 Exceptional

Our stay at this hotel was an absolutely outstanding experience! From the warm hospitality and top-notch amenities, every detail was perfect. The service was exceptional, the rooms were beautifully designed, and the atmosphere made our trip even more special. Highly recommend for anyone looking for a luxurious and unforgettable stay!
Natalie, 1-night trip

10/10 Exceptional

Great location with excellent decor, staff and food.
Oliver, 3-night trip

10/10 Exceptional

Best hotel in Hanoi. Especially decoration is state of art.
NECDET EMRE, 2-night trip

10/10 Exceptional

Excellent service and beautiful hotel deco.
Conrad Joseph, 2-night trip

10/10 Exceptional

Flawless
Gregory, 1-night trip

10/10 Exceptional

Exceptional

Exceptional. We came from Hotel Marina Bay Sands in Singapore and this was just another level. I think it was my best experience at a Hotel ever. Very Nice bars and restaurant. Truly a top experience from the time you entered to you left.
Arnt, 1-night trip

10/10 Exceptional

Really great
Briana, 1-night trip

10/10 Exceptional

Attention to details and tip top service from all the staff. Best hotel!
Carol, 4-night trip

8/10 Very good

Conveniently located close to the old town and tourist attractions. We had a great time. Thank you very much.
Katsuhito, 3-night trip

10/10 Exceptional

Great hotel with normal check-in check-out time

The best hotel in Hanoi,plain and simple.But there is one thing that needs to be mentioned.On the hotel's room page it says Flexible check-in and check-out time upon availability.But don't think this is Peninsula time at the Peninsula Hotels which you can check-in as early as 8AM and check-out as late as 16PM.Since our flight to Ho Chi Minh City was very late into the night a REAL flexible check-out was very important.Because we had used Peninsula Time before, we naively thought that we could be flexible in Capella, which is known for its luxury.Turns out their check-in and check-out policies are no different from regular hotels：upon available and pay to guarantee.The hotel did offer to let us stay in the living room as long as we wanted.And the kind staffs constantly offered us free sweets and mocktails.However since we had already checked out we just didn't feel comfortable eating and drinking for free.So we just sat there for three hours with some water and final decided we just head to the airport to see if we can get on an early flight.To be clear.Normal check-in and check-out times is fine and we are totally OK with it.Just if your check-in and check-out times are no different from regular hotels, there’s no point in mention “Flexible” on the website as if it’s a selling point, right?
JIA, 1-night trip

10/10 Exceptional

Excellent service
Matthew Kai, 3-night trip

10/10 Exceptional

It was very comfortable. Since my birthday was near, I also received a celebratory cake. I was also grateful for the attention . I would like to make a reservation again next year.
YUKIKO, 2-night trip

10/10 Exceptional

Very good service and welcomed by staff Enjoyed afternoon tea and evening ritual sessions Will definitely revisit again
Wing Chi, 3-night trip

10/10 Exceptional

A remarkable elegant luxury experience at this beautifully decorated art deco opera themed hotel. Professional staff makes each guests comfort a priority. Dining was impeccable with wonderful quality and selections. Along with the lovely city of Hanoi, this hotel is a destination all its own!
Philip, 3-night trip

10/10 Exceptional

It was impeccable! If only all hotels were like this! Wish we could’ve stayed longer. AMAZING!
Rhian, 1-night trip

10/10 Exceptional

Had a great experience at The Capella. Everything was first rate!!
Gail, 1-night trip

10/10 Exceptional

Excellent hardware and staff are very attentive
Jeffrey, 2-night trip

10/10 Exceptional

Best hotel experience we could have possibly asked for on a celebratory weekend. The personalised service, thoughtful recommendations, wonderfully appointed rooms, excellent housekeeping, delightful hotel rituals, authentic food, relaxing spa, and cohesive opera theme are simply second to none. Would travel the world for a chance to stay at this hotel again.
Shivin, 3-night trip

10/10 Exceptional

Ridiculous. In a good way.

Over the top. If the staff could breathe for you, they would. The finest construction in the most elaborate decor.
david, 1-night trip

10/10 Exceptional

We are a family consisting of four members, and it is with great pleasure that we share our experience at your esteemed establishment. Our stay at this hotel has undoubtedly been one of the most remarkable experiences we have encountered during our travels. The level of service we received, characterized by fine attentions and meticulous care to every detail, was truly exceptional. This was made possible by the dedicated staff, whose commitment to excellence ensured that each member of our family felt not only welcomed but indeed better than we do in the comfort of our own home. Furthermore, the culinary offerings at your restaurant were nothing short of spectacular. Each dish was a testament to the skill and creativity of your chefs, providing us with a dining experience that will linger in our memories for years to come. Additionally, the location of the hotel proved to be exceptionally safe and conducive for leisurely walks, adding an extra layer of enjoyment to our visit. We extend our heartfelt gratitude for the abundance of care and attention you have bestowed upon us throughout our stay. Your efforts have not only met but exceeded our expectations, and we are sincerely thankful for the way you looked after us during our time at your hotel. Once again, thank you for an unforgettable experience. We look forward to the opportunity of returning in the future.
Jose, 3-night trip