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Papouis Protaras Hotel ex Smartline Protaras

3.0 star property
Adventure hotel with outdoor pool, connected to a shopping centre, near Fig Tree Bay

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Papouis Protaras Hotel ex Smartline Protaras

Outdoor pool, pool umbrellas, pool loungers
Interior
Terrace/patio
Lobby sitting area
Iron/ironing board, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Spa
  • 24/7 front desk
  • Gym
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Children's pool
  • Pool bar
  • Room service
  • Spa services
  • Children's club
  • Terrace
Feel at home
  • Children's pool
  • Children's club
  • Playground on-site
  • Full-sized fridge/freezer
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room, Sea View

Iron/ironing board, free WiFi

Double Room, Sea View

Highlights

Furnished balcony
Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
  • 21.50 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, View (2 Adults and 1 Child)

Iron/ironing board, free WiFi

Family Room, View (2 Adults and 1 Child)

Highlights

Furnished balcony
Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
  • 21.50 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room, View (2 Adults and 2 Children)

Iron/ironing board, free WiFi

Family Room, View (2 Adults and 2 Children)

Highlights

Furnished balcony
Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
  • 24.50 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room, View (3 Adults and 2 Children)

Iron/ironing board, free WiFi

Family Room, View (3 Adults and 2 Children)

Highlights

Furnished balcony
Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
  • 35 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Triple Room, View

Iron/ironing board, free WiFi

Triple Room, View

Highlights

Furnished balcony
Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
  • 24.50 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double Room, Partial Sea View

Iron/ironing board, free WiFi

Double Room, Partial Sea View

Highlights

Furnished balcony
Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
  • 21.50 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room, View

Iron/ironing board, free WiFi

Double Room, View

Highlights

Furnished balcony
Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
  • 21.50 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Quadruple Room, View

Iron/ironing board, free WiFi

Quadruple Room, View

Highlights

Furnished balcony
Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Double Room, Connecting Rooms

Separate bathtub and shower, free toiletries, hair dryer, towels

Double Room, Connecting Rooms

Highlights

Furnished balcony
Garden
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Separate bath and shower
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

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About the area

Map
Mantaliou, 7, Paralimni, PA, 5296

What's nearby

  • Protaras Coastal Promenade - 8 min walk - 0.7 km
  • Profitis Elias Church - 15 min walk - 1.3 km
  • Kalamies Beach - 18 min walk - 1.5 km
  • Sunrise Beach - 18 min walk - 1.6 km
  • Fig Tree Bay - 7 min drive - 2.5 km

Getting around

  • Larnaca (LCA-Larnaca Intl.) - 48 min drive

Restaurants

  • ‪Rocas Experience - ‬17 min walk
  • ‪O Panikos Siamishi Loukoumades - ‬14 min walk
  • ‪Knight's Pub - ‬10 min walk
  • ‪Windmills Bar - ‬11 min walk
  • ‪Di Capilla - ‬16 min walk

About this property

Papouis Protaras Hotel ex Smartline Protaras

Papouis Protaras Hotel ex Smartline Protaras puts you within a 10-minute drive of Fig Tree Bay. Guests can indulge in massages, and The Pavilion Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other features.

All-inclusive

All-inclusive room rates at Papouis Protaras Hotel ex Smartline Protaras are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Greek, Russian

At a glance

Hotel size

  • 137 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 5:30 AM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's club
  • Children's pool
  • Playground

What to do

  • Tennis
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Pool table
  • Beach nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Spa services
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

What to enjoy

  • Furnished balcony
  • Garden

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Full-sized fridge/freezer

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

The Pavilion Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
The Windmill Taverna – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Sunspot Pool Bar – On-site bar.
Spider Bar – On-site cocktail bar.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guest rooms can be used for EUR 2 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Smartline Protaras Hotel
Smartline Hotel
Smartline Protaras
Smartline
Papouis Protaras Hotel
Smartline Protaras Hotel
Papouis Protaras Hotel ex Smartline Protaras Hotel
Papouis Protaras Hotel ex Smartline Protaras Paralimni
Papouis Protaras Hotel ex Smartline Protaras Hotel Paralimni

Frequently asked questions

Does Papouis Protaras Hotel ex Smartline Protaras offer free cancellation for a full refund?
Yes, Papouis Protaras Hotel ex Smartline Protaras does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Papouis Protaras Hotel ex Smartline Protaras?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Papouis Protaras Hotel ex Smartline Protaras?
Sorry, pets aren't allowed.
Is parking offered on site at Papouis Protaras Hotel ex Smartline Protaras?
Yes, there's free self parking.
What are the check-in and check-out times at Papouis Protaras Hotel ex Smartline Protaras?
Check-in start time: 2 PM; check-in end time: 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Papouis Protaras Hotel ex Smartline Protaras and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes basketball, racquetball/squash and volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a fitness centre. Papouis Protaras Hotel ex Smartline Protaras also has an arcade and a garden.
Are there restaurants at or near Papouis Protaras Hotel ex Smartline Protaras?
Yes, there are 2 on-site restaurants, featuring international cuisine.
Does Papouis Protaras Hotel ex Smartline Protaras have any outdoor private spaces?
Yes, every room features a furnished balcony and a garden.
What's the area around Papouis Protaras Hotel ex Smartline Protaras like?
Papouis Protaras Hotel ex Smartline Protaras is in the heart of Paralimni, a short 8-minute walk from Protaras Coastal Promenade and 18 minutes' walk from Kalamies Beach.

Papouis Protaras Hotel ex Smartline Protaras Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice Clean and great staff
The hotel was very nice with fantastic welcoming staff. The location was good, clean and a really nice place to spend holidays. Had an issue with the temp room but I was switched immediately. Not too far from the nicest beaches. I will definitely stay there again.
Ben, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel, decent breakfast with good options. Nice facilities in the hotel and the pool area is good for families and children.
Periclis, 2-night family trip
Verified Expedia guest review

6/10 Good

Derrick, 4-night family trip
Verified Hotels.com guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

4/10 Fair

Peter, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ioannis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fab stay, very clean and great staff
The hotel is in a good location, close to the beach but also close to the main strip too. The pool area is fabulous, clean and plenty loungers. The staff around the pool are so attentive to your needs, happy to help when needed, nothing is a bother. Buffet meals have a good variety and they cater for meat eater, vegetarians and kids too. Tasty food which at times is hard to find at times when all-inclusive. The hotel is very clean, cleaners come to your room every day if you wish, change the towels and bedding if needed too. The manager was happy for us to have a longer check out time with no extra cost too, as we werent leaving till 6pm. Very very clean. Only slight negative was the decor in the room as it needed refreshing, cupboards needed changing but because of COVID this may have stopped them doing this. Hotel is a 3* but slight adjustments could see this hotel 4* and it has the potential to become a 5*. Would definitely go back next year. Thanks for a fabulous stay.
karen, 10-night trip
Verified Hotels.com guest review

8/10 Very good

Good for the price
Overall the stay was above average. The mattresses in our room seemed dirty and a couple of stains. I feel the hotel and pool area needs an update, although reception area and restaurant is nice. Drinks at the bar were not great. A lot of the time the beer tasted like water and was very flat. For the price we paid we were more than happy with our stay
Colin, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good value for money
Nice location, clean and very good value for money. I would certainly book it again !
Kyprianos, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Very happy with service and location of hotel.
Friendly staff and clean, food also good and Overall very good value for money.
Mike, 14-night trip
Verified Hotels.com guest review

8/10 Very good

christopher, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

The staff is friendly, all inclusive Is good enough, cost-competitive.
Taty, 4-night family trip
Verified Ebookers guest review

4/10 Fair

Carlos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Persephoni, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Great stay lovely pool. Staff were excellent as were the services. Great location close to pernera. We had a great stay
Antonia, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The room was old and not really inspring. The air conditioning was very loud and made it difficult to sleep. There were very few parking spaces which resulted to many cars parking at a vacant lot right next to the hotel. The breakfast situation was not handled well at all; people were allowed to eat in without masks, but also to serve themselves at the buffet without a mask (they did provide hand sanitizer and a sign which no one really followed and there was no employee or attendant enforcing any of the social distancing rules or managing the queues to make sure Covid 19 is not spreading).The ladies at reception were very friendly and accommodating. Overall a mediocre experience but at least it did not break the bank
2-night trip
Verified Hotels.com guest review

8/10 Very good

Papouis Hotel
We had a lovely stay, and will be visiting again soon. Rooms dated but very clean and bed is comfortable. Food was as good if not not better than some 5* I have visited. Hot food was hot. Staff were very friendly and welcoming. Sun loungers need to be cleaned regularly as dirty and bins around pool needed emptying as they were still full from the previous day. Thank you
Deborah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very pleasant stay
Very pleasant stay. There was a problem with the air-conditioning but it was reported to management and they will look into it. (The AC would only work if the bathroom light was on). The hotel adhered to covid-19 restrictions very well and did their best for it not to interrupt your enjoyment meals took a little longer but again they did their best by putting extra staff on to avoid delays.
In the shade by the pool
Christine, 3-night trip
Verified Hotels.com guest review

8/10 Very good

weekend break
Pool area was good. Room was dated. Food was nice, but you have to que and wait for a member of the kitchen team to serve you from the Buffett due to restrictions. Outside meal times snacks were available. Staff were friendly. Overall pleased considering it only cost £190 for 2 nights AI for a family of 4.
2-night family trip
Verified Hotels.com guest review

2/10 Poor

C, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible experience
When we tried to check in the hotel they told us that the hotel was overbooked and we didnt have a room even thought the website hotels.com let us make the reservation and we got a confirmation as well. This is unacceptable from both the hotel and your website side since we were left without accomodation with no earlier notice!
1-night trip
Verified Hotels.com guest review

4/10 Fair

In desperate need of renovation
We booked AI at this hotel in October. On arrival it looked as though the hotel was very busy the reception area was full- only later did we find out that it was a student conference. They were there for three days and having no conference facilities, they were using the whole reception area in the day and in the evening they used the whole of the bar area. So much so that we felt that we had to move as we were in the way. The hotel itself is a Thomas Cook basic. They have spent money doing up the reception area but beyond that this is a very old hotel with many faults. The family room was ok but not really enough space for the double and two singles they had squeezed in. We booked a 5 night stay and on the 4th night were in formed that the hotel was closing the next day and we were being moved down the road. It transpired that it was not down the road but instead the other end of Ayia Napa. We should not have been allowed to book this hotel for time length that we did. The food on the last evening was horrible and there were no children's options. The breakfast on the last day contained mouldy sausages. We asked to move immediately and went to the new hotel who... didn't have our res. And would not allow us AI there until 12.30 therefore we lost half a day (a full day counting the night before) of our AI. To be honest though, we did not get the full AI in the first place as there was less than half the advertised options available. Without renovation I would avoid!
andrew, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Anywhere else put this place in Protaras.
Extremely tired hotel in bad need of renovation. Everything in the room was half broken, the curtains were in risk of falling of the ceiling because the rail was in a rotten piece of wall (looked like some water had leakage from above), missing screws, hooks on the wall etc. If that wasn't bad enough it was also particularly dirty in the room. Had we stayed for more than one night, I would have complained big time. For the short time I couldn't be bothered. The rest of the hotel looked very tired too, from the pool to the restaurant (I spare you the hygiene details... ) etc. In fairness it has to be added that it is the end of the season but I really hope they invest a fair amount to make this hotel worthwhile staying - not that I have any intention what so ever to ever return there. Location is also not great, next to a forgotten waterpark (that allows for some interesting gloomy pictures) and a construction site, makes it less pleasant to walk to the center of Protaras.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel at great price
Excellent value for money, we booked bed and breakfast in October. Good location. Good facilities. Friendly staff. A little basic in the rooms but fair for the price.
3-night trip
Verified Hotels.com guest review

8/10 Very good

irene, 1-night romance trip
Verified Hotels.com guest review