Beautiful setting, but the basics fell short.
Arrival set the tone: no one helped with our bags, either at check-in or checkout, so we hauled everything up a very steep hill in several trips. Staff drove by multiple times but no one stopped to help.
One evening upon returning to the property there were no parking spots available. We had to park in the lower lot furthest from our room.
Orc family house: The room itself needed attention. The shower stall had black, slimy mold and plenty of spiderwebs. The bath towels were dorm-room quality, the mini fridge was completely iced over, and the air vent was hanging off the wall. There was nowhere to hang clothes or unpack, the room is designed for sleeping or lying in bed as there is one rocking chair in the room. Obviously, maybe intentionally, designed for one night stays.
On the plus side, the room was pitch dark and perfectly silent, which made for excellent sleep.
Dinner and a movie was extremely disappointing. The pasta entree served in massive portions was over sauced and uninspired. The desert which might have been store bought was thrown on the table atop cheap paper plates. The movie was shown on a 48” tv that was mounted to a roof rafter. It was shown during dinner with no additional audio source so the neck breaking height wasn’t the only issue. Self serve beverages.
It’s a lovely location that would benefit from better housekeeping, maintenance, and guest services. Go for day for the pictures but dine and sleep elsew
