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Puma Resort Hotel

4.5 star property
Experience an action-packed getaway with tennis courts and volleyball at your fingertips. Indulge in leisurely days lounging by one of two pools surrounded by lush gardens.

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Photo gallery for Puma Resort Hotel

Garden view
Bar (on property)
2 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Reception
Bar (on property)
In the heart of the city, Puma Resort Hotel offers a vibrant retreat for families. Enjoy a delicious breakfast buffet, play volleyball or relax on the sun-kissed terrace. With high-speed WiFi, guests can stay connected while kids splash in one of two outdoor pools and children's pool.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Free breakfast
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness centre
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Business centre
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • In-room childcare (surcharge)
  • Private bathroom

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Triple Standard

Premium bedding, down duvets, pillow-top beds, minibar

Triple Standard

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed OR 3 Large Single Beds

View all photos for Triple Superior

Premium bedding, down duvets, pillow-top beds, minibar

Triple Superior

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed OR 3 Large Single Beds

View all photos for Family Room

Premium bedding, down duvets, pillow-top beds, minibar

Family Room

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Doble Superior

Premium bedding, down duvets, pillow-top beds, minibar

Doble Superior

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Doble Standard

Garden view

Doble Standard

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Cuadruple Standard

Premium bedding, down duvets, pillow-top beds, minibar

Cuadruple Standard

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds OR 4 Large Single Beds

View all photos for Cuadruple Superior

Premium bedding, down duvets, pillow-top beds, minibar

Cuadruple Superior

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds OR 4 Large Single Beds

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About the area

Map
Francisco Solano Lopez 7430, c/ Dr. Juan L. Mallorquín, Doctor Juan Leon Mallorquin, 7430

Getting around

  • Ciudad del Este (AGT-Guarani Intl.) - 49 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Vega's Bar - ‬13 min walk
  • ‪KUKUTA - ‬7 min drive
  • ‪Polleria Ka'arendy - ‬18 min walk
  • ‪Tommy - ‬13 min walk
  • ‪Churrascaria O Costelao - ‬17 min walk

About this property

Puma Resort Hotel

When visiting Doctor Juan Leon Mallorquin, Puma Resort Hotel is a great choice to consider. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious resort include 2 outdoor tennis courts, a fitness centre and a children's pool.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 55 units
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 6:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • On-site garage
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle on request (available 24 hours a day)*
    • Bus station shuttle*
DONE

Off-site

    • Area shuttle within 30 kilometres*
    • Shopping centre shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Local/corner shop
  • Children's games
  • Pool toys

What to do

  • Tennis
  • Volleyball
  • Winery release events
  • Access to nearby outdoor pool
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business centre
  • Meeting rooms
  • Co-working spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Communal living room
  • Fitness centre
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 3
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Accessible bus station shuffle
  • Accessible train station shuttle
  • No lift (single-level property)
  • Step-free path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels
  • Netflix
  • Streaming services
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Office
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired Internet
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • High chair

More

  • Daily housekeeping
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way. Maximum occupancy 3)
  • Train station pick-up, train station drop-off and bus station shuttle services are offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is closed from 22 August 2024 to 21 August 2026 (dates subject to change).

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 3 costs USD 50 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Long-term renters welcome.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Also known as

Puma Resort Hotel Resort
Puma Resort Hotel Doctor Juan Leon Mallorquin
Puma Resort Hotel Resort Doctor Juan Leon Mallorquin

Frequently asked questions

Is Puma Resort Hotel currently open?

This property is closed from 22 August 2024 to 21 August 2026 (dates subject to change).

Does Puma Resort Hotel offer free cancellation for a full refund?

Yes, Puma Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Puma Resort Hotel?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Puma Resort Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Puma Resort Hotel?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

Is an airport shuttle service offered by Puma Resort Hotel?

Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.

What are the check-in and check-out times at Puma Resort Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Puma Resort Hotel and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes volleyball. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a fitness centre and a picnic area. Puma Resort Hotel also has a garden and access to a nearby outdoor pool.

Are there restaurants at or near Puma Resort Hotel?

Yes, there's an on-site restaurant.

Does Puma Resort Hotel have any outdoor private spaces?

Yes, every room features a patio.

What's the area around Puma Resort Hotel like?

Puma Resort Hotel puts you in the heart of Doctor Juan Leon Mallorquin.

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Puma Resort Hotel Reviews

Reviews

8.0

Very good

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Very good

Nice place very safe and clean Stuff was very helpful , I will stay here again

10/10 Exceptional

Beautiful property
Brittany, 1-night trip

2/10 Poor

Reclamo
Pues realice búsqueda de hotel para quedarme en la ciudad Caaguazú y resulta que dicho hotel no existe en dicha ciudad. Nadie dió razón de ello en Caaguazú. Entonces falta mas información en la app para no seleccionar un hotel equivocado. Solícito reembolso del dinero, por favor; o, en su defecto una opción pero yá en Ciudad del Este por el dinero que me han cobrado. Quedo atento a dicho reclamo y solicitud.
Orlando, 1-night trip

10/10 Exceptional

10/10 Exceptional

Muy bonito y tranquilo. El personal muy amable
jacques, 2-night trip