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The Emerald Surfers Paradise Apartments

3.5 star property
Riverfront hotel with outdoor pool, near Cavill Avenue

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Photo gallery for The Emerald Surfers Paradise Apartments

Outdoor pool
Balcony view
Premium bedding, individually decorated, individually furnished
Private kitchen
Television
At The Emerald Surfers Paradise Apartments, indulge in a tropical getaway near the vibrant Cavill Avenue. Unwind by the outdoor pool or explore nearby SkyPoint Observation Deck and Timezone. With laundry facilities, barbecue grills, and helpful tour assistance, this hotel offers convenience and connection.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pool
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (8)

  • Near the beach
  • Outdoor pool
  • Terrace
  • Garden
  • Self-serve laundry
  • Picnic area
  • Barbecue grills
  • Tour/ticket assistance

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Kitchen
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Deluxe Apartment, 2 Queen Beds, Canal View

Living area

Deluxe Apartment, 2 Queen Beds, Canal View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washing machine
  • 78 sq m
  • 2 bedrooms
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
7 Mallana St, QLD 4217, 7, Gold Coast, QLD, 4217

What's nearby

  • SkyPoint Observation Deck - 9 min walk - 0.8 km
  • Cavill Avenue - 10 min walk - 0.9 km
  • Slingshot - 10 min walk - 0.9 km
  • Surfers Paradise Beach - 12 min walk - 1.1 km
  • Pacific Fair Shopping Centre - 5 min drive - 3.8 km

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 41 min drive
  • Helensvale Station - 25 min drive
  • Varsity Lakes Station - 26 min drive
  • Gold Coast City Coomera Station - 30 min drive
  • Cypress Avenue Station - 18 min walk

Restaurants

  • ‪Cantina on Capri - ‬3 min drive
  • ‪Alfresco on Elston - ‬15 min walk
  • ‪Paradox Coffee Roasters - ‬9 min walk
  • ‪Walrus Social House - ‬14 min walk
  • ‪Salt Meats Cheese - ‬10 min walk

About this property

The Emerald Surfers Paradise Apartments

The Emerald Surfers Paradise Apartments puts you in a great location, within a 15-minute walk of Cavill Avenue and Slingshot. Guests can enjoy the outdoor pool, and kayaking, surfing/body boarding and waterskiing are nearby. A terrace and a garden are offered, and in-room conveniences at this Mediterranean hotel include washing machines and fridges.

Languages

English

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Late check-in subject to availability
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open Monday - Friday (8:30 AM - 5:30 PM) and Saturday - Saturday (8:30 AM - 12:30 PM)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • No alcohol served on site
    • No stag or hen parties

Property amenities

Food and drink

  • Barbecue grills

What to do

  • Fishing
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Services

  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • 1 building/tower
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Mediterranean architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Ceiling fan
  • Electric kettle
  • Iron/ironing board
  • Washing machine
  • Laundry detergent

Sleep well

  • Premium bedding
  • Cot/infant bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes and utensils
  • Dishwasher

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Late check-in between 8 PM and 10 PM can be arranged for an extra charge of AUD 20.00

Children & extra beds

  • Cots/infant beds are available for AUD 50.0 per stay

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Emerald Surfers Apartment Surfers Paradise
Emerald Surfers Apartment
Emerald Surfers Surfers Paradise
Emerald Surfers
Emerald Surfers Paradise
The Emerald Gold Coast/Surfers Paradise
Emerald Surfers
The Emerald Surfers Paradise Apartments Hotel
The Emerald Surfers Paradise Apartments Gold Coast
The Emerald Surfers Paradise Apartments Hotel Gold Coast

Frequently asked questions

Does The Emerald Surfers Paradise Apartments offer free cancellation for a full refund?

Yes, The Emerald Surfers Paradise Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Emerald Surfers Paradise Apartments?

Yes, there's an outdoor pool.

Are pets allowed at The Emerald Surfers Paradise Apartments?

Sorry, pets aren't allowed.

Is parking offered on site at The Emerald Surfers Paradise Apartments?

Yes, there's free self parking.

Is there an on-site casino at The Emerald Surfers Paradise Apartments?

No, this hotel doesn't have a casino, but The Star Gold Coast (5-min drive) is nearby.

What is there to do at The Emerald Surfers Paradise Apartments and nearby?

Have fun during the warmer months with activities such as fishing. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

Does The Emerald Surfers Paradise Apartments have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a toaster, cookware and a fridge.

What's the area around The Emerald Surfers Paradise Apartments like?

The Emerald Surfers Paradise Apartments is located on the waterfront in Surfers Paradise, a short 10-minute walk from Cavill Avenue and 11 minutes' walk from Slingshot.

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The Emerald Surfers Paradise Apartments Reviews

Reviews

6.8

Good

6.2/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Good

2-night trip

10/10 Exceptional

Friendly service. Amazing views. Great value for money. Loved the spa.
Jim, 2-night trip

4/10 Fair

1-night trip

2/10 Poor

see you never.

The receptionist was very kindly and sweet. and car parking area was so good. So we were expecting A hotel. BUT when we were into the room that was terrible. A smelling was like milk and cheese,, we thought about that someone did vomit to all rooms. So we had to open all windows. And they did have shampoo amenities so we disappointed a little bit. AND THEN we became little mice at the elevator for 10 minute. then the elevator moved up from ground floor to 15th floor while opened. I am a disorder patient. i had never experienced before about it. and It must not happen. FUXXIN terrible. my friend and me all panic. we just got a good view.
Hye Yeon, 1-night trip

10/10 Exceptional

Hyunmin, 1-night trip

8/10 Very good

beautiful river views

It was great reception was lovely and helpful rooms were spacious for fam had 3 balconies and nice swimming pool and views of the river. very reasonable price for fam of four. beds were comfy and enjoyed spa bath with great view.
deborah, 1-night trip

8/10 Very good

1-night trip

8/10 Very good

Cool unit with nice view in the upper level and is quite
2-night trip

8/10 Very good

1-night trip

6/10 Good

View of the canal was nice, reception staff were great. Great price for a 2 bedroom apartment. The apartment itself was quite dated but looked like upgrades were in the process of happening. Most of the blinds didn’t work to close. Wasn’t the most convenient location but it was quiet.
1-night trip

8/10 Very good

Happy customer

Reception services excellent, friendly and helpful. Rooms a little tired but plans for upgrades are in place. Clean and tidy. We had one night on 2nd floor, comfortable and quite. Second night we moved up to 13th floor, great views but noise seemed to carry further. Enjoyed both experiences. Good location short walk to the restaurants, cafes, shops and beach.
Carol, 1-night trip

10/10 Exceptional

1-night trip

6/10 Good

Very dated . Kitchen bench top and bathrooms painted and flaking. Main bedroom on suite no window coverage so anybody outside across the water can see you on the toilet. Some love is needed for this room.
1-night trip

8/10 Very good

The property was in a great location and had awesome views of all of surfers Paradise and beyond. The verandas were a bonus off every room. Great place.
Michelle, 1-night trip

4/10 Fair

The deposit (100 AUD)　by Credit card was not refund , and charged without any notification. I want it to be refund!
Hayashi, 2-night trip

8/10 Very good

Nice place , a little run down but clean and close to everything.
3-night trip

10/10 Exceptional

The spa room was a big highlight,the ladies on the front desk were amazing they were so welcoming and willing to help were ever they could. rooms were a little run down but other then that it was a great place to stay for a family and very cheap.
1-night trip

10/10 Exceptional

Everything was perfect staff really helpful and cheerful.We are willing to come and stay next time in Gold Coast
3-night trip

6/10 Good

The staff were very nice, but the apartment is a bit too old.
1-night trip

2/10 Poor

It was in a terribly run down condition. Broken tiles near the spa, mouldy curtains, chipped walls, doors that would not shut properly, mismatched cutlery. Great layout of unit but terribly let down by the condition. Cigarette butts in the pool also!
1-night trip

8/10 Very good

All good

Friendly reception
NEIL V, 1-night trip

6/10 Good

Fairly old inside but clean. Location was good.....
1-night trip

6/10 Good

2-night trip

6/10 Good

The kitchen had everything you need to cook a meal. The unit was run down and in need of a renovation. The sheets and towels were clean but overall the room was quite dirty. Nice view though. And check in staff were lovely.
1-night trip

6/10 Good

Needs some TLC

The hotel needs a little TLC. Our room was dated & could have been cleaner. I'm a realist & understand what you get for 3 / 3.5 stars during school holidays. Location was quiet & convenient, manager was friendly & helpful, pool was out of order but the manager did ring me to let me know before our arrival which I thought was great. (our stay was for work so this didn't effect us). Rangehood didn't work, oven & hot plate need changing, light bulbs out... just minor issues which can easily be resolved. The biggest disappointments for us were no dryer & no shower in the ensuite but I have to say the manager did offer to dry our clothes if needed. Place needs some general maintenance & this would be a great place for a holiday stay. I would stay hear again for work but would probably not consider for a holiday stay unless the maintenance issues are addressed.
Rob, 4-night trip