When you stay at Fidelity Hotel, you'll be in a great location, within a short 10-minute walk of Rocket Arena and JACK Cleveland Casino. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Club Room, which serves Regional cuisine and is open for breakfast, lunch and dinner. This luxurious hotel is also within a 15-minute walk of Progressive Field and Rock and Roll Hall of Fame. The property is only a short walk to public transportation: Tower City-Public Square Station is 9 minutes away.
VIP Access
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Pet-friendly
Parking available
Free Wi-Fi
Bar
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
24-hour fitness centre
Valet parking
Room service
2 meeting rooms
Meeting rooms
24-hour front desk
Communal living room
Laundry service
Concierge services
Feel at home (6)
Premium TV channels
Daily housekeeping
Blackout curtains
Lift
Minibar
Premium bedding
The current price is RM451
RM451
RM622 total
includes taxes & fees
25 May - 26 May
Why we love this property
Savouring local flavours
The restaurant features regional cuisine with locally-sourced food. Full breakfast is available along with in-room champagne service and private dining options.
Dreamy sleep haven
Drift into slumber wrapped in Egyptian cotton sheets and premium, hypo-allergenic bedding. Blackout drapes ensure perfect rest after champagne service.
Cleveland Hopkins International Airport (CLE) - 18 min drive
Cleveland, OH (CGF-Cuyahoga County) - 24 min drive
Cleveland Station - 16 min walk
Tower City-Public Square Station - 9 min walk
Restaurants
Chipotle Mexican Grill - 3 min walk
House of Blues - 3 min walk
Guys Pizza Co. - 1 min walk
Potbelly Sandwich Shop - 1 min walk
Shake Shack Downtown Cleveland - 1 min walk
About this property
Fidelity Hotel
When you stay at Fidelity Hotel, you'll be in a great location, within a short 10-minute walk of Rocket Arena and JACK Cleveland Casino. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Club Room, which serves Regional cuisine and is open for breakfast, lunch and dinner. This luxurious hotel is also within a 15-minute walk of Progressive Field and Rock and Roll Hall of Fame. The property is only a short walk to public transportation: Tower City-Public Square Station is 9 minutes away.
At a glance
DONE
Hotel size
97 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age – 21
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cots (infant beds)
DONE
Pets
Pets stay for free (dogs and cats only)
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered on-site valet parking (USD 57 per night; includes in/out privileges)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Private dining
Room service (late night)
Working away
2 meeting rooms
Co-working spaces
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Romance packages
Facilities
1 building/tower
Communal living room
24-hour fitness centre
At least 80% of food locally sourced
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Traditional architecture
Accessibility
Lift
Lift door width (centimetres): 91
Assistive listening devices available
Wheelchair-accessible path to lift
Visual alarms in hallways
Front entrance ramp
Well-lit path to entrance
Step-free path to entrance
Hardwood flooring in public areas
Room amenities
Be entertained
55-inch LCD TV
Premium satellite channels
Streaming services
Home comfort
Heating (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
Freshen up
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Free local calls
Food and drink
Champagne service
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Recycling
Special features
Dining
Club Room – This restaurant specialises in Regional cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Service fee: USD 23.5 per accommodation, per night
Optional extras
Full breakfast is offered for an extra charge of approximately USD 35 for adults and USD 15 for children
Parking
Covered valet parking costs USD 57 per night with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Property Registration Number 84-3639488
Also known as
Fidelity Hotel Hotel
Fidelity Hotel Cleveland
Fidelity Hotel Hotel Cleveland
Frequently asked questions
Are pets allowed at Fidelity Hotel?
Yes, cats and dogs stay free. Food and water bowls are available.
Is parking offered on site at Fidelity Hotel?
Yes. Valet parking costs USD 57 per night.
What are the check-in and check-out times at Fidelity Hotel?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Fidelity Hotel?
No, this hotel doesn't have a casino, but JACK Cleveland Casino (7-min walk) is nearby.
What is there to do at Fidelity Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Fidelity Hotel?
Yes, Club Room offers Regional cuisine.
What's the area around Fidelity Hotel like?
Fidelity Hotel is in Downtown Cleveland, a short 9-minute walk from Tower City-Public Square Station and 6 minutes' walk from Rocket Arena.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Fidelity Hotel Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Amenities
9.8
Staff & service
10
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, satisfying, and amazing with great service. (11 reviews)
The gym facilities were modern, clean, and fantastic. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
10 May 2026
Great hotel great location
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
9 May 2026
Would stay again. Convenient, comfortable, and not a chain
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
13 Apr 2026
Love this hotel and decor Close to everything
Phyllis
Phyllis, 1-night trip
Verified
10/10 Exceptional
19 Apr 2026
The hotel reminded us of a European boutique hotel! It was very cute and the staff were amazing! The rooms were very comfortable and the shower was incredible!
Sid
Sid, 2-night trip
Verified
10/10 Exceptional
7 May 2026
We were in Cleveland for a concert and stayed the night at Fidelity Hotel. We will definitely choose this location again! It’s beautiful! Staff was quick to help with valet, check-in, the restaurant and check-out. Our dinner was fantastic!
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
20 Mar 2026
Beautiful and cozy hotel. Definitely will stay again
Nick
Nick, 1-night trip
Verified
10/10 Exceptional
16 Mar 2026
It was very clean and the staff was very polite. Food is very good as well would highly recommend this hotel .
Dominic
Dominic, 1-night trip
Verified
10/10 Exceptional
6 Mar 2026
This was a great little spot. Friendly staff, nice rooms, and a good restaurant downstairs.
Matthew C
Matthew C, 4-night trip
Verified
10/10 Exceptional
15 Feb 2026
Hotel is beautiful with great service!
Sarah
Sarah, 1-night trip
Verified
10/10 Exceptional
8 Apr 2026
Excellent in every respect
Thomas
Thomas, 3-night trip
Verified
10/10 Exceptional
14 Mar 2026
Great spot.
Daniel
Daniel, 3-night trip
Verified
10/10 Exceptional
28 Mar 2026
We love this hotel when we visit Cleveland. Location is walking distance to everything we want to do. Very homey and comfortable hotel. They upgraded our room this time and it was great. Can’t say enough good things.
Christine
Christine, 1-night trip
Verified
10/10 Exceptional
28 Mar 2026
Very clean room. Walking distance to Rocket Arena. Would stay here again!
Cody
Cody, 1-night trip
Verified
10/10 Exceptional
7 Feb 2026
Excellant stay
Lynne
Lynne, 2-night trip
Verified
10/10 Exceptional
1 Mar 2026
Most amazing hotel I’ve ever stayed at!
Carson
Carson, 1-night trip
Verified
8/10 Very good
10 May 2026
Nice hotel and friendly staff, located within walking distance of many sights. The building has some history but has been renovated and modernized. All that remains is the old mail slot and the older exterior.
The bed was very comfy, TV was large.
The view from the window was of a brightly lit parking garage.
I liked the dark wood throughout the hotel, the art on the walls, the water saving toilet and the sustainable bottles of lotion, shampoo, body wash, hand soap, and conditioner
The housekeeping staff was very attentive.
Claire
Claire, 2-night trip
Verified
10/10 Exceptional
3 Apr 2026
The hotel is well located in downtown Cleveland. Close to everything you need and convenient to the rock ‘n’ roll Hall of Fame. The restaurant is excellent fresh food creative recipes. The bar staff is super friendly.
The rooms are small, but well appointed offering comfortable beds, and appointed bathrooms. I recommend.
Margaret
Margaret, 2-night trip
Verified
10/10 Exceptional
1 Feb 2026
Amazing stay. Great staff!!
Tracy
Tracy, 1-night trip
Verified
10/10 Exceptional
10 Feb 2026
Front desk staff was great. Room was perfect and bed was very comfortable!
Chad
Chad, 1-night trip
Verified
10/10 Exceptional
29 Jan 2026
Staff was great and the property was very cute and clean.
Casey
Casey, 1-night trip
Verified
10/10 Exceptional
16 Jan 2026
Great place.
Aaron
Aaron, 1-night trip
Verified
10/10 Exceptional
8 Feb 2026
Staff was outstanding. Rooms were comfortable and clean.
Jacob
Jacob, 1-night trip
Verified
10/10 Exceptional
12 Jan 2026
Great location for a night on the town.
Kent
Kent, 1-night trip
Verified
10/10 Exceptional
11 Jan 2026
Our stay was great! Front desk, bar staff, and valet staff were all very wonderful and pleasant. Would stay here again!