Casa Narau puts you in a great location, within a 15-minute walk of Cenote Zaci and Casa de los Venados. You'll have free perks such as WiFi and self-parking. Also, Cathedral of San Gervasio and Calzada de los Frailes are a short five-minute drive away.
Cancun, Quintana Roo (CUN-Cancun Intl.) - 111 min drive
Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 126 min drive
Restaurants
Taquerito El Gavilan Blanco - 2 min walk
La Joyita - 7 min walk
Carolin Cacao Cafe Y Gelato - 4 min walk
Pak'al Fresh Cuisine - 1 min walk
Restaurante cenote Zací - 5 min walk
About this property
Casa Narau
Casa Narau puts you in a great location, within a 15-minute walk of Cenote Zaci and Casa de los Venados. You'll have free perks such as WiFi and self-parking. Also, Cathedral of San Gervasio and Calzada de los Frailes are a short five-minute drive away.
At a glance
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Hotel size
6 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Free off-site parking within 10 ft
Street parking available
Property amenities
Services
24-hour front desk
Room amenities
Be entertained
43-inch Smart TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Soap and shampoo
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Mini fridge
More
Daily housekeeping
Fees & policies
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Casa Narau Hotel
Casa Narau Valladolid
Casa Narau Hotel Valladolid
Frequently asked questions
Are pets allowed at Casa Narau?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Narau?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Narau?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What is there to do at Casa Narau and nearby?
Recommended spots to visit include Cenote Zaci (6-min walk) and Casa de los Venados (11-min walk), along with Cathedral of San Gervasio (12-min walk) and Calzada de los Frailes (0.9 mi).
What's the area around Casa Narau like?
Casa Narau is a short 6-minute walk from Cenote Zaci and 12 minutes' walk from Cathedral of San Gervasio.
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Reviews
Casa Narau Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Wonderful service. So friendly leading up to the arrival. The room is massive with two balcony’s. Plenty of parking out front. Modern and lovely, will certainly stay again when we come back.
Kevin
Kevin, 1-night trip
Verified
8/10 Very good
14 Sept 2025
It’s an attractive property unfortunately a lot of road noise, the shower did not drain and the window shades did not properly close. Tha staff were helpful. On site boutique with quality items and a coffee shop.
Gavin
Gavin, 1-night trip
Verified
4/10 Fair
10 Feb 2026
We booked Casa Narau based on its 9.8 rating on Hotels.com. This review reflects the overall stay experience, not just cleanliness or individual amenities.
The most significant issue was noise. Traffic, trucks, taxis, and music were clearly audible late at night and again in the morning. The level of outside noise made consistent, restful sleep impossible.
The second major issue was the absence of coffee. There was no coffee in the room, no coffee in the lobby, and none available for purchase. Having to get dressed to go out and get a cup of coffee is unacceptable.
The room itself was modern, clean, and spacious, and the bed was comfortable. However, several maintenance and execution details were lacking. The rainforest shower head was clogged and sprayed water inconsistently. Shower dispensers were unlabeled and only one was filled. The soap dispenser at the sink was broken and dropped down when used.
At check-in, guests are provided with a detailed list of rules, including a 50% charge if not present at the front desk at 11:00 a.m., with room entry by 1:00 p.m., which set a very poor first impression.
Based on these factors, the experience did not align with a near-perfect rating.
John
John, 2-night trip
Verified
6/10 Good
5 Mar 2026
Su estacionamiento esta limitado a 3 espacios, en nuestra habitación encontramos una cucaracha que se paseo en nuestra maleta, el personal fue muy amable, no se cuenta con secadora, plancha y burro.
Maira
Maira, 2-night trip
Verified
10/10 Exceptional
3 Feb 2026
Habitación super confortable, muy amplia y moderna, muy bien ubicado
Irai
Irai, 1-night trip
Verified
10/10 Exceptional
15 Jan 2026
El dueño muy amable
Habitación limpia y muy amplia
Azucena
Azucena, 1-night trip
Verified
10/10 Exceptional
15 Dec 2025
La habitación impecable, super limpia y espaciosa, el personal muy amable. Tiene una cafetería donde todo es muy rico
Maria José
Maria José, 1-night trip
Verified
10/10 Exceptional
5 Nov 2025
Excelente lugar
Pedro
Pedro, 3-night trip
Verified
10/10 Exceptional
19 Apr 2025
Super Unterkunft, zentral gelegen, mega modern und sehr große Zimmer