Stay was good overall. Room was clean and continental breakfast options were good, it was possible to check bags in before check-in and after check-out. Front staff, however, were disappointing at times. For example, though laundry service is advertised, I had to use a service down the street, check-in before 3:00 p.m. was not an option, staff were unfamiliar with options for getting to the airport other than taking a cab, and staff could not manage to help printing out my return boarding pass.