During my check in the staff was having problems getting my room ready. I did check in early (2:30 pm) but she first gave me my key, soon after said the room wasn’t clean. She kept trying to get ahold of housekeeping, who left while I was checking in. I was told my room would not be cleaned. What the heck!!! The staff finally found me another room but couldn’t get a card for my door to work. I and an appointment ti get to, so she opened my door with her key to allow me to put my luggage in the room. I have always been very satisfied with this hotel and everyone has always been helpful, however, if the hotel had been full with no extra room available, where would I end up? I can’t believe the housekeeping staff just left for the day without having all reserved rooms
available. Another problem I had to have my card reset twice because it stopped working ( I was only there 2 nights)