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Resorts World Genting - Genting Grand

5.0 star property
Luxury hotel with spa, near Genting SkyWorlds Theme Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Resorts World Genting - Genting Grand

View from property
Minibar, in-room safe, desk, laptop workspace
Aerial view
Shopping centre
Shopping centre

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free parking
    Free parking
  • Casino
    Casino
  • Non-smoking
    Non-smoking
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurants
  • Full-service spa
  • Fitness centre
  • 24-hour room service
  • Babysitting
  • Business centre
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Babysitting (surcharge)
  • Separate bath and shower
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

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About the area

Map
Genting Highlands, 69000 Genting, Highlands, Genting Highlands, Pahang, 69000

What's nearby

  • SkyAvenue - 1 min walk - 0.1 km
  • First World Plaza - 3 min walk - 0.3 km
  • Skytropolis Indoor Theme Park - 4 min walk - 0.4 km
  • Snow World - 4 min walk - 0.4 km
  • Genting SkyWorlds Theme Park - 6 min walk - 0.6 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 91 min drive
  • Kuala Lumpur Gombak Station - 62 min drive
  • Batu Caves Station - 64 min drive
  • Kuala Lumpur Taman Wahyu Komuter Station - 65 min drive
  • Area shuttle

Restaurants

  • ‪McDonald's & McCafé - ‬1 min walk
  • ‪Beena's - ‬1 min walk
  • ‪Tealive - ‬7 min walk
  • ‪Munakata Ramen - ‬1 min walk
  • ‪Richdad Cafe - ‬1 min walk

About this property

Resorts World Genting - Genting Grand

Resorts World Genting - Genting Grand features a casino and puts you within a five-minute walk of First World Plaza. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or facials. Other highlights at this luxurious hotel include a fitness centre and a garden.

Languages

English, Malay

At a glance

Hotel size

  • 745 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The Genting Highlands Theme Park will be closed for renovation until further notice.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)
  • Local/corner shop

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • Casino
  • Full-service spa

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in stairwells
  • Wheelchairs available on site

Room amenities

Be entertained

  • 42-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, M Spa. Services include facials, body wraps, body treatments and manicures and pedicures.

Fees & policies

Refundable deposits

  • Deposit: MYR 200 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Genting Grand Hotel Genting Highlands
Genting Grand Hotel
Genting Grand Genting Highlands
Resorts World Genting Genting Grand Hotel Genting Highlands
Maxims Genting Hotel Genting Highlands
Resorts World Genting Genting Grand Hotel
Resorts World Genting Genting Grand Genting Highlands
Resorts World Genting Genting Grand
Resorts World Genting Genting
Resorts World Genting - Genting Grand Hotel
Resorts World Genting - Genting Grand Genting Highlands
Resorts World Genting - Genting Grand Hotel Genting Highlands

Frequently asked questions

Are pets allowed at Resorts World Genting - Genting Grand?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Resorts World Genting - Genting Grand?
Yes, there's free self parking.
What are the check-in and check-out times at Resorts World Genting - Genting Grand?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Resorts World Genting - Genting Grand?
Yes, there's a casino.
What is there to do at Resorts World Genting - Genting Grand and nearby?
Resorts World Genting - Genting Grand has a casino and a spa, as well as a fitness centre and a garden.
Are there restaurants at or near Resorts World Genting - Genting Grand?
Yes, there's an on-site restaurant.
What's the area around Resorts World Genting - Genting Grand like?
Resorts World Genting - Genting Grand is a short 6-minute walk from Genting SkyWorlds Theme Park and 3 minutes' walk from First World Plaza.

Resorts World Genting - Genting Grand Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent location, service and premier suite room is super luxurious. Worth the price
Verified Expedia guest review

8/10 Very good

sungil, 2-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Service was excellent and most important - we feel safe going back to our hotel room anytime of the day or night!! Will surely visit again!!
May May, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff are very friendly. Hotel very clean. The hotel is very convenient to all the entertainment areas.
2-night trip
Verified Expedia guest review

8/10 Very good

Keep it up
Good
Umer Rehan, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

It was a couple date for me. The room was awesome just that I stay near the lift. Quite noisy when there’s people talking loudly while going back to their room. Overall is still okay.
Lai, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Hotel
Hotel staff are friendly and considerate. Gave me a room nearest to the lift because I have a little inconvenience with my movement. Hotel staff called to check the purpose of my stay and give their outmost support to accomodate my request.
Yap, 2-night trip
Verified Expedia guest review

10/10 Exceptional

First Time in Genting
From jockey parking,bellboys and reception ( Diana ) the tone was set -excellence !!My room was spacious,well designed and very clean.A very well managed hotel!
Malcolm, 1-night trip
Verified Expedia guest review

8/10 Very good

Clean and well appointed rooms. Good service.
YEE SIN, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable hotel
Room and amenities are really nice. Fast check-in process. Excellent house keeping service (I said one of the best I have had experienced, I am a frequent traveller). Hotel conveniently connected to all the fun stuff, restaurants, and shops at Genting. The only down side is that there were no map at the hotel, it was hard to figure out our way when we first got there.
Verified Orbitz guest review

6/10 Good

Not a 5 star hotel
We impressed initially when we cheched in and went to massage room for relaxation however, I strongly recommned to hotel management seprate your hotel from the resturant next to lobby as a self service buffet which looks like a 2 star resturant with very very cheap food qualitu even not fresh bread or juice. Room was good but I guess main problem of the hotel was the food quality and mix the 5 star hotel with 2 star resturant
Verified Expedia guest review

8/10 Very good

It is the center
Staff not welcoming or friendly, one room was without aircondition, rooms were not clean.
Verified Expedia guest review

8/10 Very good

good
we really enjoyed.
Verified Hotels.com guest review

8/10 Very good

7/10
Room is bigger as compared to First World. Was grateful to be given earlier check in for 1 room. The other room was given to us around 6pm+ after checking with them 2 or 3 times. In the end 4 Adults cramp on a bed for that few hrs nap as we rch genting vry early.
Verified Hotels.com guest review

8/10 Very good

Nice
Friendly staff , lovely rooms , excellent location but poor breakfast everything else was extremely satisfying ,,, lots of shops and varity of foods and the theatre is nearby and the telefreak,, lovely weather
Verified HotelClub guest review

8/10 Very good

Nice and clean, centre of everything
Clean room, yummy breakfast and we'll visit again for sure.
Verified Expedia guest review

10/10 Exceptional

Nice hotel very convenient location
The hotel is very nice well maintained. Staff is very cooperative. Taxi is provided by hotel.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Check-in time delayed.
Comfortable stay, friendly staff however the check-in is usual very late. By right is 3pm, yet around 4+ after I enquired with them they are only able to provide me 1 of the room. (Booked a connecting room) Around 5pm after I made a call to reception then they confirmed the room is ready. Appreciated they sent a staff to pass us the key as we are exhausted.
Verified Hotels.com guest review

6/10 Good

Okay
Check-in service is good. Room was disappointing. Photos are deceiving as room is quite small. Bathroom was good size and clean. Stench from toilet (I note another review mentioned same thing). Otherwise staff were helpful, but some not well-informed and not trained properly.... we got mixed answers. Since Hotel seems to be busy always due to Casino etc., that extra service is missing for non-gamblers.
Verified Hotels.com guest review

8/10 Very good

Not bad
Would like bus transport to the air port for that price thanks mark.
Verified Expedia guest review

10/10 Exceptional

Kids-friendly
Fantastic room and famil-friendly
Verified Hotels.com guest review

6/10 Good

Good location
Only hotel in Genting to have wifi. Rm is just normal. Toilet is very big. It's better then the other hotel in genting
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
I had a wonderful stay at Genting Grand. The room is clean and the beds are comfortable.
Verified Hotels.com guest review