Kervansaray Marmaris Hotel & Aparts

3.5 star property
Beachfront hotel in Marmaris City Center with outdoor pool, restaurant

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December 2024
January 2025

Photo gallery for Kervansaray Marmaris Hotel & Aparts

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Aerial view
View from room
Aerial view

Reviews

6.6 out of 10

Good

Popular amenities

  • Bar
  • Free breakfast
  • Spa
  • Gym
  • Pool
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Waterslide
For families
  • Free cots/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Garden

Room options

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About the area

Map
Merkez Mh 19 Sk No 55, Armutalan, Marmaris, Mugla, 48700

What's nearby

  • Aqua Dream Water Park - 16 min walk
  • Atlantis Marmaris Water Park - 2 min drive
  • Blue Port Shopping Center - 2 min drive
  • Marmaris Aqua Park - 3 min drive
  • Marmaris Beach - 11 min drive

Getting around

  • Dalaman (DLM-Dalaman Intl.) - 95 min drive

Restaurants

  • ‪Kervan Ocakbaşı - ‬9 min walk
  • ‪Mavi Beyaz Balık Restaurant - ‬7 min walk
  • ‪Asmalı Cafe - ‬11 min walk
  • ‪Clup Sun Set Marmaris - ‬8 min walk
  • ‪Sarah Cocktail Fun Pub & Bar - ‬7 min walk

About this property

Kervansaray Marmaris Hotel & Aparts

Kervansaray Marmaris Hotel & Aparts offers a private beach where you can relax on a sunlounger. The outdoor pool and indoor pool provide a splash of fun, while guests in the mood for pampering can indulge in massages, facials and manicures and pedicures. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights include a free kid's club, a poolside bar and a fitness centre.

Languages

English, German, Russian, Turkish

At a glance

DONE

Hotel size

    • 220 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 5:30 AM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Free supervised childcare/activities
  • Local/corner shop
  • Children's menu

What to do

  • On a private beach
  • Shopping

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Sauna
  • Water slide

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Sofa bed
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

On-site venue – This buffet restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Safes in guest rooms can be used for TRY 6 per day

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Kervansaray Marmaris Hotel Aparts
Kervansaray Hotel Aparts
Kervansaray Marmaris Aparts
Kervansaray Aparts
Kervansaray Marmaris & Aparts
Kervansaray Marmaris Hotel Aparts
Kervansaray Marmaris Hotel & Aparts Hotel
Kervansaray Marmaris Hotel & Aparts Marmaris
Kervansaray Marmaris Hotel Aparts All Inclusive
Kervansaray Marmaris Hotel & Aparts Hotel Marmaris

Frequently asked questions

Is there a pool at Kervansaray Marmaris Hotel & Aparts?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Kervansaray Marmaris Hotel & Aparts?
Sorry, neither pets nor service animals are allowed.
What are the check-in and check-out times at Kervansaray Marmaris Hotel & Aparts?
Check-in start time: 2 PM; check-in end time: 5:30 AM. Check-out time is noon.
What is there to do at Kervansaray Marmaris Hotel & Aparts and nearby?
Kervansaray Marmaris Hotel & Aparts has a private beach, a water slide and a sauna, as well as a Turkish bath and a garden.
Are there restaurants at or near Kervansaray Marmaris Hotel & Aparts?
Yes, there's an on-site restaurant that offers al fresco dining.
Does Kervansaray Marmaris Hotel & Aparts have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Kervansaray Marmaris Hotel & Aparts like?
Kervansaray Marmaris Hotel & Aparts is a short 16-minute walk from Aqua Dream Water Park and 18 minutes' walk from Ahu Hetman Hospital.

Kervansaray Marmaris Hotel & Aparts Reviews

Reviews

6.6

Good

6.4/10

Cleanliness

6.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Poor

Where to even start. They're running on a strict budget therefore dont expect much from this hotel. You need to pay to use the safe in your room, you need to pay to have wifi in your room and the food in the restaurant looks like dog food. The rooms barely get a decent clean due to the fact that theres only 1 or 2 people cleaning the whole hotel. Pay a little extra and go somewhere else!!!
2-night family trip
Verified Expedia guest review

4/10 Fair

Honest review
Arrived to meet family who had already been at hotel for 10 days. ROOMS..very spacious. Lots of storage. Double bed .single bed and large single sofa bed . Cleanliness of room was a bit slapdash and some plugs hanging off wall.good size balcony overlooking the cemetery. FOOD..food was extremely repetitive and not very warm . Burgers and chips at the snack bar were normally cold . ENTERTAINMENT .was very good and could not fault it . DRINKS..although it appeared most of the time only on member of staff on duty we never had to wait long for a drink although I'm sure this wouldn't be the case in height of season. STAFF .with the exception of a couple of staff I have never in 17 years of coming to Turkey met such rude staff. I know its end of season but no excuse. The price was extremely cheap so we were not expecting anything special from this hotel but was still disappointed
Julie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
The hotel was excellent, the staff were pleasant and helpful and the food was good, typical Turkish all inclusive food. Our room was very large, containing three beds, the bathroom was clean and very well equipped with shower gel, shampoo, clean towels etc. At night there was entertainment for the children staying there and also some fairly good entertainment for families in general. The site of the hotel is a long way from the sea front but that is easily accessible via local dolmus buses which regularly pass right past the entrance to the hotel. Our room backed on to a forest of pine trees which we found very quiet and peaceful. The only downside to our stay, which was in no way a reflection on the hotel itself, was the appalling conduct of some of the guests in the hotel, ranging from loud banging and shouting at 5 a.m. from a room opposite ours during which security staff had to be called who threatened to call the police to the individuals involved, and another guest actually throwing food over one of the chefs because he wanted his food hotter. Also, some of the behaviour around the bar at night, especially near to closing time, was atrocious, but again this was no reflection on the hotel itself. All incidents were dealt with in a professional manner by the staff of the hotel and restaurant. Other than that we really enjoyed our stay and would definitely return.
Linda, 4-night trip
Verified Hotels.com guest review

6/10 Good

Clean & nice hotel..but everyday they do thesame food ... it’s better stay max 2 days ..
2-night family trip
Verified Expedia guest review

8/10 Very good

Everything was good but the swimming pool I didn’t like because everyone reserves a chair by just putting a towel and goes swimming for hours or one person reserve 4 chairs while they all have a turn in the pool for the whole day. Thier should be staff to keep and eye out if your not using the chair ,you should only be allowed to reserve it for an hour. The food was good not bad and overall everything was good. Swimming part was unfair .
7-night trip with friends
Verified Expedia guest review

8/10 Very good

photos didnt do the hotel justice it is beautiful dont go with the pictures it is a beautiful hotel loved our stay staff good food good overall excellent!
7-night family trip
Verified Expedia guest review

10/10 Exceptional

Its an amazing lively place, highly recommended for all age groups, best place in my view in Marmaris
Fawad, 2-night family trip
Verified Expedia guest review

4/10 Fair

Very dirty hotel
Charoula, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Pool and the slides were great. Food was available all the time, staff were helpful and everyone spoke English. Food was not especially good but there was always something to eat. Salads were fresh and there was plenty of options. Property was clean although you have to be careful when choosing a plate since not all of those were ok. Pool was clean even though it was full all the time. There were a lot of British families and all prices were announced in pounds. That was confusing. Also we got the hotel rules when we checked in to the hotel. It was sad to see that it is not clear for all guests that you are not supposed to physically or verbally abuse staff or other guests. Another rule I taught was surprising was that you are not allowed to throw stuff from upstairs to the reception. Seriously? How often has this happened that it had to be made into a rule? During our stay we did not witness any of that though, so no worries of drunk obnoxious people ruining your holiday. The hotel is quite far from the beach but the hotel has a transportation for free. Taxi is also down the road and quite affordable. I chose to walk most of the time, it only takes 20-40min to get closer to beach or center. Dolmus is also driving from almost next to the hotel.
Laura, 4-night romance trip
Verified Ebookers guest review

4/10 Fair

Leshhh
The hotels food is very bad the hotel is very old
Sebiha, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Excellent holiday
Holiday was good for the price that was paid, you should always expect that things are always different when you go to foreign you go on a foreign venture, i personally believe that they could improve on the food and have more traditional food from turkey after all i went to turkey to experience their food and culture, i understand from other users that have been there before that this has changed since new owners have taken over, but i will go back again Regards Steve
Steve, 7-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

4/10 Fair

26.9.17 hotel
Nice place too far out of town. The main area a bus ride away to get to. Food totally unacceptable no think nice just bland food. The WiFi only works in reception not in rooms. A nice bar about 300mts away with food and music and Wi-Fi
Matthew, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Terrible hotel
We have booked all inclusive holidays many times in Turkey and we're very impressed. This was the first time that we booked via Expedia and were very disappointed. The room was a good size but the facilities were very poor. The hotel needs a complete overhaul. The food was awful and some of the meats uncooked. A telling feature was that the food health certificate was 5 years out of date. It might have been a good hotel when they achieved their certifications but the standards have not been maintained. I would not recommend this hotel.
5-night trip
Verified Expedia guest review

6/10 Good

Family holiday
Stayed here with my children on my own. Cheap hotel not a lot of choice food wise however you pay for what you get. Room is lovely and comfortable. Met some great people who made the experience a good one.
Verified Expedia guest review

8/10 Very good

Gd location, Natural views and close to city centr
-Cleanliness is a worry: they can afford better cleaning levels to rooms - Food quality: average, they can provide better quality also. Snaks at the pool is very good. - good for family holiday -
Verified Expedia guest review

8/10 Very good

Kervansaray hotel
The staff were amazing in particular our rep yildre and front office staff Mert made our stay extra special and close to heart. If we go back there it would be cause of them two. However the wifi in the hotel is absolutely shockingly terrible even once we purchased the enhanced wifi package. Also the food was really bad and bland and very repetitive which didn't cater for the wider people who went and stayed there. This feeling about the food was mutual amongst other customers who resided in the hotel.
Verified Expedia guest review

10/10 Exceptional

Excellent hotel with a beautiful view
Me and my partner stayed at this hotel from the end of May until 6th of June. Everything was nice and clean, the room was huge for 2 people, with a big balcony and a view of the mountains. The food was great and plenty, with a variety of international and local dishes. Every night we had a different show from their entertainment staff. The pool was nice, clean and there was a snack bar opened all day, with a lot of activities and fun things. The worst thing was the wi-fi and the private beach. We had all inclusive so the internet was free but even if you paid for it you would get a weak and very slow internet connection. Overall, our holiday was great and we had an amazing time.
Verified Expedia guest review

8/10 Very good

Minimal negatives Lots of positives
Hotel is extremely clean and well kept, new and simple design. To be honest the only down falls were the WIFI and on some days the food apart from that I had a great time. lets put it this way, if the WIFI worked and didn't keep dropping regardless were you was in the hotel I would be rating this hotel 5* based on location, rooms, staff and cost.
Verified Expedia guest review

10/10 Exceptional

Excellent hotel
I can only think of nice things to say about Kervansaray hotel. Great facilities, location, staff , entertainment and beautiful food. Would go back
Verified Hotels.com guest review

8/10 Very good

good family escape
I experienced other kervanseray hotels (bursa termal)and they were very good ,this kervanseray marmaris doesn't match with the others specially in room service and cleanness . they don't change the bed covers only once every 4 days and sometimes more , the soap and shampoo and towels are not provided regularly sometimes we had to take it from the reception . we had spots on the floor in the room as we entered it the first days and these spots remained until we left regardless our demands to clean it .
Verified Orbitz guest review

10/10 Exceptional

Herşey güzeldi. Tercih edilmelidir
Genel olarak çok beğendik. Herşey gayet güzeldi. Küçük sürpriz yaparak odamiza bir şarap ve meyve eklemeleri ayrıca ince bir davranışti. Herhangi balayi vs belirtmememize rağmen. Supriz güzeldi. Animasyonlar bekletilerimizin üzerindeydi. Teşekkür ederim
Abdurrahman, 3-night romance trip
Verified Hotels.com guest review

2/10 Poor

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Yemekler ve Internet
Yemekler ve özellikle tatlılar çok kötü, temizlik standart, odalar gayet geniş ve ferah. En kötü yönü ise lobi hariç ücretsiz wi-fi olmaması.
2-night romance trip
Verified Hotels.com guest review