Check-in was quick and easy, and the front desk staff was absolutely AMAZING incredibly helpful and kind throughout our stay.
Unfortunately, the room itself left much to be desired. While it was clean, it was not well-maintained. The shower had visible mold, the showerhead leaked and sprayed in multiple directions, and the sink also had a slow leak.
The bathroom setup was awkward and lacked privacy. The entire bathroom wall was glass with only the middle portion frosted, and the sliding bathroom door was made of the same frosted glass offering virtually no privacy at all.
The bed was okay but very firm not particularly comfortable. The hallway outside the room had a strong, unpleasant odor, and during a night of heavy rain, we noticed a large leak in the hallway, which was concerning and clearly not a new issue.
Housekeeping was the most frustrating part of the stay. Despite telling the maid multiple times that we wouldn’t be leaving until later in the afternoon, she knocked on our door every 30 minutes starting at 9:00 a.m. every single morning. She was so persistent that we gave up and left the room by 10:30 a.m. each day, just to avoid the constant interruptions.
Overall, the hotel was fine for the price and location, and again the front desk staff was truly exceptional. But due to the poor room maintenance, bathroom design, hallway leak, and relentless housekeeping, we would likely stay elsewhere if visiting this area again.