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Hotel Imperial

3.0 star property
Xalapa hotel with restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Imperial

Breakfast, lunch and dinner served
Reception
Iron/ironing board, free WiFi, bed sheets
Coffee shop
TV

Reviews

6.6 out of 10

Good

Popular amenities

  • Free breakfast
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants
  • Business centre
  • Air conditioning
  • Meeting room
  • Multilingual staff
  • Wedding services
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • TV in a common area
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Free toiletries
The price is RM146
RM173 total
includes taxes & fees
31 Dec - 1 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Triple Room, 3 Single Beds

Iron/ironing board, free WiFi, bed sheets

Standard Triple Room, 3 Single Beds

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
Daily housekeeping
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room

Iron/ironing board, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard One Double Bed

Iron/ironing board, free WiFi, bed sheets

Standard One Double Bed

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room

Iron/ironing board, free WiFi, bed sheets

Basic Single Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
Daily housekeeping
  • Sleeps 1
  • 1 Large Single Bed

Similar properties

Bar (on property)

Hotel María Victoria

Free WiFi
Restaurant
Air conditioning
Bar
8.8 out of 10, Excellent, (682)
The price is RM120
RM142 total
includes taxes & fees
31 Dec - 1 January 2025
Hotel María Victoria
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About the area

Map
Avenida Rafael Murillo Vidal 56, Xalapa, VER, 91060

What's nearby

  • Xalapa Cathedral - 11 min walk
  • Juarez Park - 12 min walk
  • Paseo de los Lagos Park - 14 min walk
  • Xalapeno Stadium - 16 min walk
  • Los Tecajetes Park - 4 min drive

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 25 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 123 min drive
  • Xalapa Station - 15 min drive

Restaurants

  • ‪La Santa Dona - ‬2 min walk
  • ‪Calufe Xalapa Centro - ‬5 min walk
  • ‪Quinta Pico de Gallo - ‬4 min walk
  • ‪Taqueria "El Rey del Taco - ‬2 min walk
  • ‪Rey Pizza Diego Leño - ‬5 min walk

About this property

Hotel Imperial

Hotel Imperial is a great choice for a stay in Xalapa. For a bite to eat, guests can visit Palatino, which serves breakfast, lunch and dinner.

Languages

English, Spanish

At a glance

Hotel size

  • 34 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 1:00 PM; check-in end time: 7:00 AM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 1 total, up to 25 kg per pet)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property
  • No alcohol served on site

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11:30 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Television in common areas
  • Banquet hall

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Mobile key entry

Special features

Dining

Palatino – This family restaurant serves breakfast, lunch and dinner.

Fees & policies

Pets

  • Pet deposit: MXN 50 per stay
  • Pets are allowed for an extra charge of MXN 249 per pet, per day

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and window guards on-site.
This property only accepts cash.
Cashless transactions are available.

Also known as

Hotel Imperial Xalapa
Imperial Xalapa
Hotel Imperial Hotel
Hotel Imperial Xalapa
Hotel Imperial Hotel Xalapa

Frequently asked questions

Does Hotel Imperial offer free cancellation for a full refund?
Yes, Hotel Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Imperial?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 25 kg per pet. There's a charge of MXN 249 per pet, per day, and there's also a deposit of MXN 50 per stay.
Is parking offered on site at Hotel Imperial?
Sorry, there's no on-site parking at Hotel Imperial.
What are the check-in and check-out times at Hotel Imperial?
Check-in start time: 1:00 PM; check-in end time: 7:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Imperial?
No, this hotel doesn't have a casino, but Big Bola Casino (6-min drive) is nearby.
Are there restaurants at or near Hotel Imperial?
Yes, there's an on-site restaurant, Palatino.
What's the area around Hotel Imperial like?
Hotel Imperial is a short 7-minute walk from Los Berros Park and 10 minutes' walk from Palacio de Gobierno.

Hotel Imperial Reviews

Reviews

6.6

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Ezequiel, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Not a nice hotel
I would never ever reccomend this hotel to anybody who plans to travel to Xalapa.. Run away
Verified Orbitz guest review

4/10 Fair

nOT NICE
I WOULD NEVER EVER RECCOMEND THIS HOTEL. IS FILLED WITH COPS AND IN TERRIBLE CONDITION. DOORS ARE LOW. NO SHAMPOO NOTHING
Verified Orbitz guest review

4/10 Fair

Very low value hotel
This hotel is NOT recommended to anyone Facilities are old and the hotel looks as if was built 60 years ago by a bad arquitect There is no value here We did not even have shampoo in our room. It was for sale at the front desk Bathroom impossible to take a shower in Beds are old and in bad shape
Verified Orbitz guest review

2/10 Poor

Stay at Hotel Imperial IF
Want a shower head that has no concentration and hot water that goes from cold to scalding over and over? Want to be ignored by the wait staff in the restaurant for nearly 20 minutes before getting service? Want to hear every person in the entire building through paper thin walls? Want to toss and turn on a beat up old mattress? Want to hear and feel constant knocking to the wall behind the bed? Want poor customer service? Welcome to hotel imperial. For the love of god and all that is holy do not stay here. Pay more as Xalapa is a beautiful place deserving enjoyment.
Verified Hotels.com guest review

10/10 Exceptional

Buena elección para viajes emergentes.
La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar.
Santander, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Maria Dolores, 3-night trip
Verified Expedia guest review

2/10 Poor

La recepcionista con mala cara, el hotel sucio, la habitación demasiado pequeña, el agua de la regadera congelada no tiene agua caliente, y mucho ruido de gente afuera de la habitación.
Hitzel, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Acogedora, excelente ubicación
PATRICIA I, 1-night trip
Verified Expedia guest review

6/10 Good

Excelente ubicación, modernizar las instalaciones, cambiar las camas.
Raúl Agustín, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Eugenia, 5-night trip
Verified Expedia guest review

6/10 Good

Sin estacionamiento :(
El hotel en general muy bueno solo que hice reservación en línea y ofrecían estacionamiento y la realidad es que no cuentan con él; ese detalle te deja un mal sabor de boca, aun así, ahora que ya sé si volvería.
Jose Antonio, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Las habitaciones estan mal construidas en desnivel y es dificil para personas de la tercera edad
Verified Expedia guest review

2/10 Poor

No me gustó no tengo en estacionamiento y el baño está súper horrible y súper pequeño.. todo lleno le escalones que apenas si puedes saber en dónde está la regadera lo canales de tv en blanco y negro y ni se diga de la atención del personal.. no sé si tenían sueño o les daba igual atender o no.. y la principio me dieron un cierto que ya estaba ocupado.. tuve que volver a bajar para decirles que había ya maletas en la habitación que me había asignado. Mal todo...
Verified Expedia guest review

8/10 Very good

Buen servicio
Verified Expedia guest review

4/10 Fair

Jesus, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Es un lugar muy agradable lo unico que hace que no sea excelente es que no cuenta con estacionamiento de allí en fuera el lugar es muy muy agradable y acojedor
Fredy Ricardo, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Edson, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Gerardo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

ORQUIDEA, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel en una zona céntrica y conveniente. Un gran plus que sea pet friendly.
2-night family trip
Verified Hotels.com guest review

6/10 Good

regular
regular
Verified Hotels.com guest review

6/10 Good

Buen servicio
Bien en general, la television se ve en blanco y negro
Verified Hotels.com guest review

6/10 Good

Cómodo y bien ubicado
Verified Hotels.com guest review

6/10 Good

hotel practico por su ubicacion
Un hotel con personal muy amable y atento sin embargo las instalaciones no concuerdan con su costo! son algo sencillas!
Verified Expedia guest review