615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
What's nearby
Distrito T-Mobile - 6 min walk
Pan American Pier - 8 min walk
Puerto Rico Convention Center - 9 min walk
Condado Beach - 13 min walk
Escambron Beach - 4 min drive
Getting around
San Juan (SJU-Luis Munoz Marin Intl.) - 11 min drive
Free local area shuttle
Free beach shuttle
Restaurants
Choices Sheraton - 7 min walk
Medalla Arena - 6 min walk
Sazon Cocina Criolla - 6 min walk
La Central by Mario Pagan - 7 min walk
Pudge’s Pizza - 6 min walk
About this property
Hyatt House San Juan
Hyatt House San Juan offers a great location, putting you within a short 10-minute walk of Pan American Pier and Distrito T-Mobile. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a 24-hour fitness centre, a fitness centre and a snack bar/deli. Fellow travellers love the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
126 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 6 AM
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site parking only available on request
On-site self-parking (USD 18.00 per night)
Off-site
Free area shuttle within 3 miles
Free beach shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: 16 per cent of room rate
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet (may vary based on length of stay), plus a one-off cleaning fee of USD 100
Parking
Self-parking costs USD 18.00 per night
Guests must contact this property in advance to reserve on-site parking
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.
Also known as
Hyatt House San Juan Aparthotel
Hyatt House San Juan
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan
Frequently asked questions
Does Hyatt House San Juan offer free cancellation for a full refund?
Yes, Hyatt House San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt House San Juan?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Hyatt House San Juan?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt House San Juan?
Yes. Self-parking costs USD 18.00 per night.
What are the check-in and check-out times at Hyatt House San Juan?
Check-in start time: 4 PM; check-in end time: 6 AM. Check-out time is 11:00 AM.
Is there an on-site casino at Hyatt House San Juan?
No, this hotel doesn't have a casino, but Sheraton Casino (4-min walk) and Casino Metro (5-min walk) are both nearby.
What is there to do at Hyatt House San Juan and nearby?
Have fun with nearby activities such as cycling, boat tours and fishing. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and an arcade. Hyatt House San Juan also has a picnic area.
What's the area around Hyatt House San Juan like?
Hyatt House San Juan is a short 8-minute walk from Pan American Pier and 13 minutes' walk from Condado Beach. Travellers say that the hotel is in a great location.
Hyatt House San Juan Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
11 December 2024
Get some smart TVs
Cant believe in 2024 I cant connect and share content to a TV in your room.
Antonio
Antonio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Astrid
Astrid, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Nyia
Nyia, 3-night trip
Verified Hotels.com guest review
8/10 Very good
27 November 2024
Braz
Braz, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Beautiful, clean hotel. Wonderful service and close to many activities.
Kim
Kim, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Juan
Juan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Great hotel
Well appointed room. Clean. Friendly staff at checkin and bar
Shane
Shane, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 October 2024
Emmee
Emmee, 2-night trip
Verified Hotels.com guest review
6/10 Good
13 October 2024
Genesis gave the best customer service
The customer service was excellent. The room smelled like molded. I cleaned the room daily with bleach and when we would return you could still smell the mold. I loved the hotel with the exception of the smell of the room. They had a bus to take you to the beach and to Old San Juan
Wanda
Wanda, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Fred
Fred, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
Great location, very good breakfast, and friendly staff