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SureStay Hotel By Best Western Mission

2.5 star property
City centre Mission hotel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel By Best Western Mission

Desk, bed sheets
Outdoor pool
Desk, bed sheets
Free daily continental breakfast
Bathtub, towels

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Air conditioning
  • Laundry facilities

Main amenities (10)

  • Daily housekeeping
  • Outdoor pool
  • Fitness centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Microwave in a common area
  • Self-serve laundry
  • Multilingual staff
  • TV in a common area

Feel at home (6)

  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking
The price is RM183
RM206 total
includes taxes & fees
30 Dec - 31 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Microwave
Daily housekeeping
Desk
Pet friendly
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, bed sheets

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Microwave
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Microwave
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Microwave
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

Desk, bed sheets

Suite, 1 King Bed, Smoking, Jetted Tub

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Microwave
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Microwave
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Microwave
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

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8.4 out of 10, Very good, (643)
The price is RM251
RM284 total
includes taxes & fees
6 Jan - 7 January 2025
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About the area

Map
609 East Interstate Highway 2, Mission, TX, 78572

What's nearby

  • Mission Event Center - 5 min drive
  • McAllen Convention Center - 7 min drive
  • McAllen Performing Arts Center - 7 min drive
  • 17th Street Entertainment District - 8 min drive
  • La Plaza Mall - 8 min drive

Getting around

  • McAllen, TX (MFE-Miller Intl.) - 8 min drive
  • Reynosa, Tamaulipas (REX-General Lucio Blanco Intl.) - 40 min drive

Restaurants

  • ‪Jack in the Box - ‬15 min walk
  • ‪Tacos La Silla - ‬1 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Ranch House Burgers II - ‬3 min drive
  • ‪Danny's Mexican Restaurant - ‬2 min drive

About this property

SureStay Hotel By Best Western Mission

SureStay Hotel By Best Western Mission puts you within a 10-minute drive of McAllen Convention Center and La Plaza Mall. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool.

Languages

English, Spanish

At a glance

Hotel size

  • 54 rooms

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: 11:00 AM
  • Minimum check-in age – 25
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • Children may not be eligible for complimentary breakfast
  • No cots (infant beds)

Pets

  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas (1-device limit)

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM
  • Shared microwave

Working away

  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff

Facilities

  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath only
  • Towels

Stay connected

  • Desk

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 500 per day
  • Pets are allowed for an extra charge of USD 500 per pet, per day, plus a one-off cleaning fee of USD 500

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the swimming pool

Policies

This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Las Palmas Inn Mission
SureStay Hotel Best Western Mission
Best Western Las Palmas Mission
Best Western Las Palmas
Las Palmas Inn Mission
Las Palmas Mission
SureStay Best Western Mission
Surestay By Mission Mission
SureStay Hotel By Best Western Mission Hotel
SureStay Hotel By Best Western Mission Mission
SureStay Hotel By Best Western Mission Hotel Mission

Frequently asked questions

Is there a pool at SureStay Hotel By Best Western Mission?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Is parking offered on site at SureStay Hotel By Best Western Mission?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel By Best Western Mission?
Check-in start time: 4:00 PM; check-in end time: 11:00 AM. Check-out time is 11:00 AM.
What is there to do at SureStay Hotel By Best Western Mission and nearby?
SureStay Hotel By Best Western Mission has an outdoor pool and a fitness centre.
What's the area around SureStay Hotel By Best Western Mission like?
SureStay Hotel By Best Western Mission puts you in the heart of Mission. Popular attractions include McAllen Convention Center, which is 7 minutes away by car.

SureStay Hotel By Best Western Mission Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

The furniture was old an broken
The armchairs were broken, the furniture was very old and the breakfast was poor.
Francisco Javier, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The dining room chairs are broken and old
The dining room chairs are broken and old, the bathroom lock doesn't work and the person gets stuck inside, the furniture is old and worn.
Francisco Javier, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Donna, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

No pets allowed even though it is advertised as such
James, 1-night trip
Verified Hotels.com guest review

2/10 Poor

No accountability, very dissatisfied.
Extremely loud music coming from one of the rooms past 3am. It was ridiculously loud. Absolutely no regard for people that needed sleep for the next norning. I will bot be staying here again.
Luis, 3-night trip
Verified Hotels.com guest review

6/10 Good

You actually get what you PAY for.... breakfast was the usual waffles, limited juice and brkfst options. Employees get upset if you ask them to make coffee. Muffins come in a pkg of two, but they separate the muffins and saran wrap the muffins....how do I know? Cause I read the wrapper..they charge your debit/credit card before you even arrive, which was a first for me, since I always select pay at property. I asked the clerk when I arrived, why this happened and she said they do things differently. Carpet in the rooms, which I don't like, I feel that it is unsanitary, beds are ok, and pillows are the size of throw pillows. It's a quiet and average place, but I wouldn't stay here again.
Debra, 2-night trip
Verified Expedia guest review

10/10 Exceptional

My favorite hotel to stay at
Cynthia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Easy in and out, great breakfast
Carol, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This is my hotel to stay at whenever I go to McAllen
Cynthia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

JUAN MANUEL, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Price vs quality, ok !
RAUL, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

This is my favorite place to stay when I travel to mission Tx
Cynthia, 2-night trip
Verified Expedia guest review

8/10 Very good

Rene, 1-night trip
Verified Hotels.com guest review

2/10 Poor

has roaches!!!
Leeanna, 8-night romance trip
Verified Expedia guest review

8/10 Very good

Front desk clerk at check in was great, but at check out was kind of just give me the key and leave!! Didn't even get up from her chair. Property itself is great!! Room and bed was very nice but carpet was very dirty.
Mohammed, 3-night business trip
Verified Expedia guest review

2/10 Poor

hotel was under renovation, lavatory was not working properly, slipped inside tub and hurt my right leg and toe. refrigerator was not working I had to leave my insulin on the nigh table and threw the vial away the next day. It was no good. Spoke to hispanic female manager and she apologized, male person said property was listed under renovations and it wasn't true. Horrible experience.
Grace, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

JOSE C, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

JOSE C, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Liked the property and the location. Easy access to the express. Definitely staying there again.
Cynthia, 1-night trip
Verified Expedia guest review

4/10 Fair

No comforting AC turned off during the night sheets smelled
Jimmy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family wedding close by
Mitzi, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Michelle, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

FELIPE, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Very nice
Bertha, 1-night trip
Verified Expedia guest review

4/10 Fair

john david, 4-night trip
Verified Expedia guest review