2/10
I had a very disappointing experience at Bermuda Sands. I reserved a room with a double bed, but upon check-in, I was given a single bed room instead. When I requested to change it, the staff refused to accommodate my request. Additionally, the room was not clean and looked nothing like the pictures online. The customer service was poor, and there was loud music that made it hard to relax. Overall, this was one of the worst hotel experiences I’ve had.
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