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Hakone Kowakien TEN-YU

4.5 star property
Luxury ryokan with restaurant, near Okada Museum of Art

Choose dates to view prices

Located in Hakone, Hakone Kowakien TEN-YU offers a tranquil retreat with an indoor mineral hot spring and 2 indoor hot springs. Savor dinner at Geihinkan (Steak), relax on the terrace or unwind in the garden while enjoying free WiFi and newspapers.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • 24/7 front desk
  • Onsen

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Hot springs
  • Sauna
  • Spa services
  • Terrace
  • 24-hour front desk
  • Garden
  • Vending machine
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Fridge
  • Private hot tub
  • Separate bath and shower
  • Television
The current price is RM1,408
RM1,712 total
17 Dec - 18 Dec

Why we love this property

Relaxation haven
Japanese ryokan with spa services offers massages, facials, and aromatherapy. Hot springs, saunas, and a garden create the ultimate wellness escape.
Japanese garden retreat
Marvel at peaceful garden views while dining. This luxury ryokan offers a serene escape with its elegant garden-view restaurant.
Ryokan relaxation
Slip into the tranquility of spring water bathtubs, complemented by thoughtful turndown service. Blackout drapes ensure perfect slumber at this luxury ryokan.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(59 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.8 out of 10
Exceptional
(20 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.4 out of 10
Very good
(5 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

8.8 out of 10
Excellent
(5 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Spring-water bath
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Spring-water bath
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

In-room safe, blackout curtains, cots/infant beds, free WiFi

Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

In-room safe, blackout curtains, cots/infant beds, free WiFi

Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Spring-water bath
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout curtains, cots/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout curtains, cots/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Spring-water bath
  • Sleeps 4
  • 2 Large Twin Beds

Similar properties

Room amenity
Hakone Kowakien Mikawaya Ryokan
  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 241 reviews
Hakone Kowakien Mikawaya Ryokan
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About the area

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Kowakien Yunessun - 2 min walk - 0.2 km
  • Okada Museum of Art - 4 min walk - 0.4 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Gora Park - 18 min walk - 1.6 km

Getting around

  • Tokyo (HND-Haneda) - 84 min drive
  • Tokyo (NRT-Narita Intl.) - 159 min drive
  • Hakone Miyanoshita Station - 3 min drive
  • Hakone Ohiradai Station - 6 min drive
  • Hakone Gora Station - 22 min walk
  • Kowakidani Station - 15 min walk

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪箱根餃子センター - ‬17 min walk
  • ‪fontana - ‬2 min walk
  • ‪Gora Brewery And Grill - ‬3 min drive
  • ‪ダイニングはこね - ‬4 min walk

About this property

Hakone Kowakien TEN-YU

Hakone Kowakien TEN-YU puts you a short five-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. Guests can indulge in massages, facials or body treatments, and Geihinkan(Steak) serves dinner. Other highlights at this luxurious ryokan include a bar/lounge, a sauna and a terrace. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Kowakidani Station is 15 minutes away.

At a glance

DONE

Hotel size

    • 150 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
    • Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
    • Guests with dietary restrictions or food allergies should contact this property in advance.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Children's games
  • Toys
  • Baby bath

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Hot springs nearby

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Terrace
  • Spa services
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible
  • Sign language-capable staff
  • Grab bar near toilet

Room amenities

Be entertained

  • 50-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Private hot tub

Freshen up

  • Spring water bath
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Children's dinnerware
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

Dining

Geihinkan(Steak) – This steakhouse only serves dinner.
Kihinkan(sobakaiseki) – Overlooking the garden, this fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Children & extra beds

  • Cots/infant beds are available for JPY 3300.0 per stay

Pool, spa, & gym (if applicable)

  • Hot springs access available from 5:00 AM to midnight
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bath facility

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Guests with tattoos are not able to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

Also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Are pets allowed at Hakone Kowakien TEN-YU?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hakone Kowakien TEN-YU?

Yes, there's free self parking.

What are the check-in and check-out times at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM.

What is there to do at Hakone Kowakien TEN-YU and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes hot springs. Enjoy amenities such as a sauna and a garden.

Are there restaurants at or near Hakone Kowakien TEN-YU?

Yes, Geihinkan(Steak) offers Japanese cuisine and garden views.

Does Hakone Kowakien TEN-YU have rooms with private hot tubs?

Yes, each room has a a private hot tub and a spring water bath.

What's the area around Hakone Kowakien TEN-YU like?

Hakone Kowakien TEN-YU is a short 3-minute walk from Hakone Kowakien Yunessun and 16 minutes' walk from Hakone Open Air Museum. Travellers give top marks for the ryokan's prime location.

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Hakone Kowakien TEN-YU Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Onsen
Food
View
Breakfast
Amenities
Mountain
Lobby
Gardens

What guests liked

  • The breakfast buffet offered a wide variety of high-quality cuisine with many delicious options. (97 reviews)
  • The hot tubs, both private and public, were consistently described as amazing, wonderful, and excellent. (37 reviews)
  • The spa offered a range of relaxing options, including private and public hot springs, with some rooms featuring outdoor tubs and beautiful views. (30 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very nice clean hotel With lots of Facilities I enjoyed every moment
ANGELOS MICHAIL, 2-night trip

10/10 Exceptional

Awesome stay, beautiful hotel and amazing food
Amita, 1-night trip

10/10 Exceptional

Very good hotel ,my family enjoyed it.
isabelle, 1-night trip

10/10 Exceptional

Beautiful location, helpful staff, wonderful food
Darik, 1-night trip

10/10 Exceptional

Beautiful location, great amenities like free concerts in lobby and great dinner buffet and breakfast buffet options. Facilities were clean and the rooms were incredibly large and comfortable. All was well supplied. Staff were kind and very helpful.
Josiah, 1-night trip

10/10 Exceptional

Views and amenities in rooms were excellent. Included dinner and breakfast were both amazing. Easy to access buses to visit surroundings.
Mehrdad, 2-night trip

10/10 Exceptional

Perfect hotel Great food and facilities Enjoyed our stay very much
Ofir, 2-night trip

8/10 Very good

Service was immaculate. Room was clean but the restrooms were a bit on the small side. Fantastic amenities.
James, 2-night trip

10/10 Exceptional

Charming hotel, courteous service, comfortable and very clean rooms.
yoram, 2-night trip

10/10 Exceptional

This was a great stay. Absolutely no complaints.
Bryan, 2-night trip

10/10 Exceptional

Wonderful service and very polite staffs. Our family was very satisfied with staying at there.
Sangchul, 1-night trip

10/10 Exceptional

Absolutely fanominal stay! The onsens were amazing, and the staff was all very kind and helpful. I will definitely be back and would recommend!
Michael, 1-night trip

10/10 Exceptional

Everything was lovely. Check in was a little chaotic but after that, we had an amazing and relaxing time
Haley, 1-night trip

10/10 Exceptional

Nice room with beautiful views and an onsen bathtub on the balcony. The staff are all very friendly - really impressed by the service provided by Lisa.
Sixin, 1-night trip

10/10 Exceptional

Relaxing stay
Merilyn, 2-night trip

10/10 Exceptional

Clean room, kindest staff, great views and very complete installations.
Krista, 1-night trip

10/10 Exceptional

Good
Chih-Hao, 1-night trip

10/10 Exceptional

Food was excellent. Service was very good and rooms were generally good .
michelle, 1-night trip

10/10 Exceptional

Fantastic place!
Francesco, 1-night trip

10/10 Exceptional

Beautiful hotel with a grand porch. 2 big doors lead to the lobby. Lobby is spacious and rest of hotel is small. Only one dining restaurant that served breakfast & kaiseki/buffet dinner. Guests who have chosen shabu shabu dinner will have to take hotel shuttle bus to another building. There are some free japanese tea & ice cream available all day long for guests. Can also enjoy free performances at night at the lobby.
Bee Imm, 2-night trip

10/10 Exceptional

Fantastic stay

Lovely two night stay. Great food great service lovely Onsen experience
Veronique, 2-night trip

10/10 Exceptional

Beautiful setting, spa, and food.
Shahrokh, 2-night trip

10/10 Exceptional

Was amazing very pleasant experience
maciej, 2-night trip

10/10 Exceptional

Everything was amazing, from the property to the room to the onsen. I was amazed at the quality of the food in the included buffet, outstanding.
Luis, 1-night trip

10/10 Exceptional

What a wonderful property! The rooms are beautiful and every detail throughout the property has been well thought out - iced tea in the lobby, ice cream, the buffet, friendly staff, the Onsens.
Alexandra, 2-night trip