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Mercure San Sebastian Monte Igueldo

4.0 star property
Family-friendly hotel with 2 restaurants, near Monte Igueldo

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Photo gallery for Mercure San Sebastian Monte Igueldo

Seasonal outdoor pool
Aerial view
2 bars/lounges
2 bars/lounges
Lobby
Near Ondarreta Beach and Miramar Palace, Mercure San Sebastian Monte Igueldo offers a warm welcome to families. Relax on the sun-kissed terrace, indulge in delicious Basque cuisine at one of two restaurants, or unwind by the seasonal outdoor pool.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Gym
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Fitness centre
  • Seasonal outdoor pool
  • Children's pool
  • Room service
  • Babysitting
  • Meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is RM899
RM988 total
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, Mountain View

1 bedroom, minibar, in-room safe, desk

Standard Room, Mountain View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Room, 1 Single Bed (Single Room, 1 Twin Bed)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Single Bed (Single Room, 1 Twin Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Sea View

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Sea View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Premium Room, Sea View

1 bedroom, minibar, in-room safe, desk

Privilege, Premium Room, Sea View

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Privilege, Room, Balcony

1 bedroom, minibar, in-room safe, desk

Privilege, Room, Balcony

8.2 out of 10
Very good
(18 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Standard Triple Room, Multiple Beds, Mountain View

1 bedroom, minibar, in-room safe, desk

Standard Triple Room, Multiple Beds, Mountain View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

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Reception

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  • Pool
  • Parking available
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  • Restaurant
9.4 out of 10, Exceptional, 239 reviews
The price is RM551
RM606 total
includes taxes & fees
31 Aug - 1 Sept
The Social Hub San Sebastián
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About the area

Map
Paseo del Faro 134, San Sebastián, 20008

What's nearby

  • Monte Igueldo - 3 min walk - 0.3 km
  • Concha Promenade - 2 min drive - 1.8 km
  • Miramar Palace - 2 min drive - 1.8 km
  • Reale Arena - 6 min drive - 4.6 km
  • Donostia-San Sebastian Aquarium - 14 min drive - 4.2 km

Getting around

  • San Sebastian (EAS) - 31 min drive
  • Biarritz (BIQ-Pays Basque) - 48 min drive
  • Bilbao (BIO) - 70 min drive
  • San Sebastian Amara Station - 14 min drive
  • Ategorrieta Station - 17 min drive
  • San Sebastián (YJH-San Sebastián-Donostia Train Station) - 17 min drive

Restaurants

  • ‪Trikua - ‬4 min drive
  • ‪Bar Pepe - ‬4 min drive
  • ‪Bar Campus - ‬5 min drive
  • ‪Bar Antzara - ‬4 min drive
  • ‪Doner Kebab - ‬4 min drive

About this property

Mercure San Sebastian Monte Igueldo

At Mercure San Sebastian Monte Igueldo, you'll be within a 10-minute drive of Concha Beach. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El Torreon, one of 2 restaurants, which serves Basque cuisine and is open for lunch and dinner. Other highlights at this eco-friendly hotel include 2 bars/lounges, a fitness centre and a children's pool. Fellow travellers say great things about the helpful staff.

Languages

English, French, German, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 123 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Free use of nearby fitness centre

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness centre
  • Seasonal outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
ROOM

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

El Torreon – This restaurant specialises in Basque cuisine and serves lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 9 PM
  • The seasonal pool is open from July to September

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure San Sebastian Monte Igueldo Hotel
Mercure San Sebastian Monte Igueldo San Sebastián
Mercure San Sebastian Monte Igueldo Hotel San Sebastián
HELP_OUTLINE

Frequently asked questions

Does Mercure San Sebastian Monte Igueldo offer free cancellation for a full refund?

Yes, Mercure San Sebastian Monte Igueldo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure San Sebastian Monte Igueldo?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10 AM to 9 PM.

Are pets allowed at Mercure San Sebastian Monte Igueldo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure San Sebastian Monte Igueldo?

Yes, there's free self parking. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Mercure San Sebastian Monte Igueldo?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an on-site casino at Mercure San Sebastian Monte Igueldo?

No, this hotel doesn't have a casino, but Casino Kursaal (10-min drive) is nearby.

What is there to do at Mercure San Sebastian Monte Igueldo and nearby?

Mercure San Sebastian Monte Igueldo has 2 bars and a seasonal outdoor pool, as well as a fitness centre.

Are there restaurants at or near Mercure San Sebastian Monte Igueldo?

Yes, there are 2 on-site restaurants, featuring Basque cuisine.

What's the area around Mercure San Sebastian Monte Igueldo like?

Mercure San Sebastian Monte Igueldo is a short 1-minute walk from Monte Igueldo and 12 minutes' walk from Bay of Biscay.

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Mercure San Sebastian Monte Igueldo Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

View
Service staff
Room
Balcony
Restaurant
Bar
Location
Bay
Cities
Pool

What guests liked

  • Breakfast offered excellent variety and quality with hot food available. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

We loved the quietness at the pool all afternoon-evening, the views, the weather, ...
Arantxa, 1-night trip

8/10 Good

Amazing views, brilliant staff, great feel
R, 2-night trip

10/10 Excellent

Great place location location, get there early for parking though since theme park shares parking with hotel, great white cloth dining, very clean and modern.
Porfirio, 1-night trip

10/10 Excellent

Exelente hotel
JEFERSON, 1-night trip

10/10 Excellent

Brilliantly unique property.
Rob, 2-night trip

10/10 Excellent

Perfect
Alessandro, 6-night trip

10/10 Excellent

Shower drain was clogged
Luz, 1-night trip

6/10 Okay

The English skills of the staff were quite low, it wasn't easy to communicate with them. My room didn't have any tissue. Some machines in the gym were left broken. All of the above is unacceptable for this class of hotel.
Yukari, 3-night trip

6/10 Okay

Arriving at the Hotels lobby checking in, there were a que and just one receptionist. A young receptionist came rushing in to help, and starting shouting at the guest to take it easy. (not a good start) We had paid for a Privilege room, but several facilities were missing in the room. No slippers, No bathrobe, No espresso machine. Further more they write soundproof doors, which is a big lie. We could here the nabo's loud and clear. The general service at the hotel is way below standards, specially considering the 4 stars they have. The bar service slow, the waiters have attitude, the pool Guy arrogant and slepping at his post. Apart from the amassing views and beautiful locations, the hotel does not live up to there 4 stars.
Michael, 4-night trip

6/10 Okay

I was VERY VERY disappointed on arriving at the Hotel to discover that the swimming pool was not in use. I only booked this hotel because it HAD a swimming pool. I would NOT have booked this hotel if I had known the pool was not in use. What have you got to say? I hope for some compensation.
Sarah, 2-night trip

10/10 Excellent

Perfect accommodation, great view of the bay, very good restaurant. We would love to come back.
Markus, 1-night trip

10/10 Excellent

We love how the hotel sit up high providing great view to the city below. The room and amenities were great. Staff were eager to assist.
Richard, 1-night trip

10/10 Excellent

Great stay with views

Great
NANCY, 3-night trip

10/10 Excellent

The most amazing location, very clean, and very helpful staff! We can’t wait to go back!
Patrice, 2-night trip

8/10 Good

Hotel sits on top of Mount Igueldo. Beautiful views. It is far from the beach so be prepared for a long walk if you want to go to the beach from the hotel. Nice breakfast but very expensive
Craig, 1-night trip

10/10 Excellent

Great stay

Very beautiful hotel.Pleasure to stay. I think if Swimming pool will be available over winter that will make Awsome stay
Agata, 2-night trip

10/10 Excellent

Do yourself a favor and get a room with a sea facing view. It's truly stunning. Staff was friendly and nice, not overly solicitous. You'll need transportation to get into to town, but the view is exquisite.
Lisa, 4-night trip

10/10 Excellent

Get the room with a view.
William, 4-night trip

8/10 Good

Beautiful views from room and breakfast area. Helpful staff.
Liliana, 2-night trip

10/10 Excellent

The views are incredible
Calum, 1-night trip

10/10 Excellent

The hotel is in one of the best spot for a view of the beach, mountains and to a lesser extent part of the city. It situated at the top mountain, don’t bother trying to walk up and down the mountain regularly as it’s about a 40 minute. Drive, taxi or take the funicular train up and get discount as you’ll be a resident of the hotel. There is a number 16 bus that we did not try. The hotel bar food was good enough. The outside bar lounge was great for day views and sunset. We had misty night where we in the clouds and could not see a thing but was one of those funny moments. Hotel staff help us phone and communicate in Spanish when our car had a puncture and had to get it recovered. We had a see view room with a small balcony which was lovely. Note that this hotel shares the same ground as the small amusement park that gets plenty of visitors as we could see them posing for the best photo spot in San Sebastián in my opinion. Note once you get to the bottom of the mountain it’s about a 30-45 minute walk to the old town. We did not try the hotel restaurant or pool as we’re at the beach and old town every day. The non-smart tv had the back enclosed so we couldn’t connect a iPad or laptop to it.
Gary, 4-night trip

10/10 Excellent

Loved this property, the view is breathtaking and the dinner was really good. There is an amusement park at the base of the hotel which would be really fun with small kids. There is also a tran type ride that will take you to the bottom of the hill where the beach is. Downside: The front desk is a bit slow and not always attended.
Jamee, 3-night trip

10/10 Excellent

Mercure San Sebastian Monte Igueldo has the best views of the town of San Sebastián imaginable. The staff was attentive to our needs and provided impeccable service.
James, 1-night trip

10/10 Excellent

Excellent hotel for those who don’t mind taking taxi back each time after night dinner because the walk to old city is exactly 3km; but awesome promenade walk though! 2.50 euro per person for funicular will get you to and up of shore line conveniently but works only til 8:30 pm
Ihor, 2-night trip

8/10 Good

easy parking pleasant location with sea view breastast has varities to choose. Taste is delicious. swimming pool at the top is good We feel joyful.
Than Naing, 2-night trip