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Riad Carole

3.5 star property
Escape to tranquility on the rooftop terrace or reinvigorate your senses at our spa.

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Photo gallery for Riad Carole

Courtyard
Free WiFi, bed sheets
Restaurant
Beach/ocean view
Terrace/patio
In the heart of the medina, Riad Carole offers a serene escape with a rooftop terrace and 2 bars. Treat yourself to local cuisine for breakfast or indulge in a rejuvenating sports massage at the onsite spa. Enjoy high-speed WiFi, barbecue grills, and express check-in while you relax.

Reviews

5.4 out of 10

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Spa
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Ski passes
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • Airport drop-off service
  • Area shuttle

Feel at home (6)

  • In-room childcare (surcharge)
  • Private bathroom
  • Daily housekeeping
  • BBQ(s)
  • Snack bar/deli
  • Free toiletries
The current price is RM106
RM171 total
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Quadruple Room

Free WiFi, bed sheets

Quadruple Room

Highlights

Heating
Portable fan
Rainfall showerhead
Private bathroom
Hairdryer
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Triple Room, 1 Bedroom

Free WiFi, bed sheets

Standard Triple Room, 1 Bedroom

Highlights

Air conditioning
Fan
Rainfall showerhead
Hairdryer
Bathrobes
Private bathroom
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 1 Large Single Bed and 1 Single Bed

View all photos for Traditional Double Room

Living area

Traditional Double Room

Highlights

Heating
Portable fan
Rainfall showerhead
Private bathroom
Hairdryer
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
71, Rue el Gza, Marrakech, 40000

What's nearby

  • Dar el Bacha Palace - 10 min walk - 0.9 km
  • Le Jardin Secret - 13 min walk - 1.1 km
  • Majorelle Garden - 14 min walk - 1.2 km
  • Marrakech Museum - 15 min walk - 1.3 km
  • Jemaa el-Fnaa - 4 min drive - 2.4 km

Getting around

  • Marrakech (RAK-Menara) - 18 min drive
  • Marrakech Central Station - 12 min drive
  • Airport drop-off service
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Le Jardin - ‬11 min walk
  • ‪Ristorante I Limoni - ‬12 min walk
  • ‪Terrasse des Épices - ‬13 min walk
  • ‪Kesh Cup - ‬12 min walk
  • ‪Café Arabe - ‬13 min walk

About this property

Riad Carole

Riad Carole features a rooftop terrace and puts you within a 15-minute walk of Le Jardin Secret and Majorelle Garden. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include 2 bars/lounges, a snack bar/deli and bike repair services.

Languages

Arabic, English, French

At a glance

DONE

Hotel size

    • 4 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; check-in end time: 10:00 PM
    • Contactless check-in and check-out are available
    • Express check-in available
    • Early check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (EUR 5 per night)
DONE

Transfers

    • Airport drop-off on request(available 24 hours a day)*
    • Train station shuttle on request (available 24 hours a day)*
    • Bus station shuttle*
DONE

Off-site

    • Area shuttle within 5 kilometres*
    • Beach shuttle*
    • Shopping centre shuttle*
    • Casino shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Ski passes
  • Skiing nearby
  • Hot springs nearby

Working away

  • Co-working spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Beach shuttle (surcharge)
  • Bike hire
  • Bike repair services
  • Romance packages

Facilities

  • Rooftop terrace
  • Television in common areas
  • Bike parking
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • No lift (single-level property)

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.80 per person, per night. This tax does not apply to children under 12 years of age.
  • Resort fee: EUR 3 per person, per night

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately EUR 3 for adults and EUR 3 for children
  • Airport shuttle service is offered for an extra charge of EUR 5 per person
  • Train station pick-up, train station drop-off and bus station shuttle services are offered for an extra charge
  • Local area shuttle service to the beach, casino and shopping centre is offered for an extra charge
  • Late check-in between 10:00 PM and 1:00 AM can be arranged for an extra charge of EUR 10.00
  • Air conditioning is available for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 10 per night

Parking

  • Valet parking costs EUR 5 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Riad j'ddi
Riad Carol
Riad Carole Riad
Riad Carole Marrakech
Riad Carole Riad Marrakech

Frequently asked questions

Are pets allowed at Riad Carole?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Riad Carole?

Yes. Valet parking costs EUR 5 per night.

Is an airport shuttle service offered by Riad Carole?

Yes, a shuttle from the hotel to the airport is available. The charge is EUR 5 per person.

What are the check-in and check-out times at Riad Carole?

Check-in start time: 1:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Express check-in and contactless social distancing are available.

Is there an on-site casino at Riad Carole?

No, this riad doesn't have a casino, but Casino de Marrakech (5-min drive) and Le Grand Casino de la Mamounia (5-min drive) are both nearby.

What is there to do at Riad Carole and nearby?

Have fun with nearby winter activities such as skiing. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and make the most of other amenities such as 2 bars.

Are there restaurants at or near Riad Carole?

Yes, there's an on-site restaurant.

What's the area around Riad Carole like?

Riad Carole is a short 13-minute walk from Le Jardin Secret and 14 minutes' walk from Majorelle Garden.

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Riad Carole Reviews

Reviews

5.4

4.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing
Beautiful Riad Service was excellent and the staff was very friendly! The place was clean and the patio was beautiful Also in a great part of the Medina
5-night trip

2/10 Poor

This was the worst experience the hotel had no fan or AC in the hotel in the 40 degree heat. Also charge you high prices for transport so be aware and use transport else where and not from the people from this hotel
HAKAM MOHAMED VALAPULLAI, 1-night trip

6/10 Good

Just about ok
Do not expect to get everything that is in the add. There is no pool, no spa, the showers are without hot water and with almost no pressure. No reception or lobby to talk about and no snackbar. In one week no one ever cleaned my room. They did however have a good breakfast, easy transfer for the airport and cold beers for sale!
Jimmy, 7-night trip

4/10 Fair

Underwhelming
Honestly it was a bit underwhelming. I booked this stay due to missing my flight so I didn't really look too much into it but if I had to stay longer than the 1 night I did, I'd look elsewhere. Started off with the manager/owner unable to even locate my booking (understandable as I'd only booked an hour ago), but insinuated I wouldn't be staying there tonight, even though I showed him the booking confirmation on my end multiple times. Eventually found it and gave me the spare room on the bottom floor. Room itself has no AC, just a single very bright bulb hanging from the ceiling, and is right next to the office which plays music until 10PM. It was okay to get through just the 1 night I needed, but the breakfast was extremely underwhelming for 3 EUR... When I asked for an omelette my reject was declined, to which I requested a boiled egg, and was told there is no eggs in breakfast, just 0.30 cent bread and a few different spreads. Overall experience was just a bit below average in my opinion, there is significant room for improvement.
1-night trip

2/10 Poor

Rasmus, 1-night trip

8/10 Very good

La habitación era muy grande y fresca, a pesar de que el aire acondicionado no funcionaba, pero no fue necesario usarlo. Aunque el hotel está en una calle ruidosa, desde dentro no se oye absolutamente ningún ruido. Tiene un patio precioso con muchas plantas, espacios para sentarse y mesas, también había una familia de pajaritos, acostumbrados a la gente, que venían muy cerca cuando les daba pan. Ellos alegraban el ambiente con sus trinos. En general fue una estancia agradable para mi y volvería de nuevo. También tiene servicio de recogida y traslado al aeropuerto. Esta muy bien localizado y hay muchos restaurantes, tiendas y mercados en el,área.
Maria del Pilar, 3-night trip

8/10 Very good

Nel cuore di Fez
Bel riad dentro la Medina personale molto gentile e disponibile
Franco, 1-night trip

6/10 Good

Isabelle, 5-night trip

4/10 Fair

L'hébergement ne correspond pas du tout a la description, aucun entretien pendant notre séjour, pas de serviettes, ni produits d'entretien alors que c'est compris, la chasse d'eau disfonctionne il faut utiliser un seau d'eau équipements vétustes et présence de cafards et la moitié des lumières ne fonctionnent pas. Difficile aussi de prendre une vraie douche...Les photos ne sont pas contractuelles ne correspondent pas du tout a l'état actuel de l'établissement. Très mauvaise expérience je recommande pas du tout
massika, 5-night trip

6/10 Good

Décor sympathique
Riad très sympathique et tres colorés. Bien protéger de la chaleur et du bruits de la rue passante ce qui fait un lieu très calme. Il faudrait que se lieu soit mieux indiqué par une affiche par exemple. La literie est a changer et un peux de rénovation ne ferai pas de mal.
Candice, 3-night trip

10/10 Exceptional

L’hôte a été très professionnel Le lieu est charmant Très bien placé pour faire des visites à pied
1-night trip

8/10 Very good

Αριστη σχέση ποιότητας-τιμής, τέλειοι άνθρωποι!
Το ριαντ είναι πανέμορφο, με εξαιρετική διακόσμηση, το προσωπικό είναι φιλικότατο και έτοιμο να σε βοηθήσει σε ότι χρειαστείς. Ρώτησα τον διευθυντή πού ψωνίζει τα σεντόνια του γιατί ήταν πολύ απαλά και εκείνος δεν μας είπε απλά ποιό μαγαζί είναι, αλλά μας πήγε με το αυτοκίνητο του! Μέχρι πού προσφέρθηκε να μας παει στο αεροδρόμιο όταν επιστρέψουμε ξανά στο Μαρρακές απο τις υπόλοιπες πολεις που θα δούμε, αν δεν βρούμε ταξί εύκολα, μιας και θα φτάσουμε στην πόλη 2 η ωρα το πρωί και θα κατευθυνθούμε αμέσως προς το αεροδρόμιο! Οι άνθρωποι του ριαντ ειναι εξαιρετικοί. Το μονο που θα χρειαζόταν ειναι μια ανακαίνιση στο μπάνιο, αλλά κατα τα άλλα ηταν εξαιρετική επιλογή για ενα ζευγάρι με 3 παιδιά οπως εμείς. Μείναμε 3 νύχτες και η σχέση ποιότητας -τιμής είναι επίσης άριστη!
SOFIA, 3-night trip

8/10 Very good

Uniek in zijn eenvoud. Echt Marokkaans. Simpel maar ok
Hendrikus, 4-night trip

8/10 Very good

Marrakech in famiglia
Riad centrale, il proprietario molto disponibile ci ha aiutato in ogni modo,abbiamo anche cenato spesso da lui cucina molto buona... non è il massimo della pulizia ma ottimo rapporto qualità prezzo ... ho letto altre recensioni dove si lamentano di assenza carta igienica e acqua fredda ... noi abbiamo sempre avuto acqua calda ed eravamo 4 adulto e 5 bambini e la carta igienica non è mai mancata .... nel riad disponibilità anche di bevande birre e vino.
letizia, 7-night trip

2/10 Poor

We paid 20 Euro to be taken to the hotel, I suggest you do the same or you won't find it. We had to wait for half an hour before we were picked up. On our arrival the reception by Jawad was fantastic, the staff were also great. But and this is a big but, the hotel is extremely basic. It is situated in the middle of Medina which is a plus. There was no AC in 32 plus temperature it had a fan which was very loud. If you are planning to stay more than a night I suggest choose somewhere outside of the Medina and make sure it meets your basic needs.
5-night trip

2/10 Poor

Enige wat goed is is de ligging dat is centraal Voor de rest zou ik het niemand aanbevelen. Vergane glorie
3-night trip

8/10 Very good

hamdiatou, 2-night trip

8/10 Very good

Le Riad en lui lême la situation géographique pittoresque mais il nécessiterait un rafraichissement
7-night trip

2/10 Poor

The hotel states that there is 24 hour front desk service but the hotel did not open when I arrived at midnight because of the night bus. The gate was locked. No one responsed to the door bell and no one answered the phone calls. All I could do is to standing on the street for over a hour to wait and at last I still could not check in. I had to find another hotel immediately and it was a nightmare.
1-night trip

2/10 Poor

7-night trip

2/10 Poor

La zona de ubicación es fea. Aunque caminando esta 15 minutos de la plaza central. Es difícil de llagar, solo casi imposible y tiene un cartel muy pequeño. La habitación es pequeña vieja con olor a humedad y un baño pequeño y con olor desagradable. La patio interno del riad es lo más bonito.
2-night trip

8/10 Very good

Blanche, 2-night trip

8/10 Very good

Don't judge a book by its cover
The facade outside is dirty and dusty but the inside Courtyard of the actual Hotel is an Oasis. BEWARE after paying the owner tried to pawn me off on his neighbor / brother into Anna Jason Riad have a different name that stank to high heaven of cat urine. INSIST I'm staying in the Riyadh Carol that is shown in the photos
Fredie, 1-night trip

8/10 Very good

The riad is lovely and the hosts are very friendly and helpful, the breakfast is absolutely delicious! Very well located in Medina, easy to get to anywhere. We had a minor misunderstanding with the room when we arrived, as we had booked one type of room and were given a different kind, but it was sorted quickly. All in all, a positive experience.
7-night trip

8/10 Very good

Manque plaque riad carol
Manque d'indication sur la devanture riad Carol écrit nul part
2-night trip