Smile Hotel Kumamoto Suizenji puts you a short five-minute drive from Kumamoto Castle. Guests indulge in massages, then grab a bite to eat at the restaurant.
Languages
Japanese
At a glance
Hotel size
85 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 1:00 AM
Minimum check-in age – 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (JPY 800 per night)
On-site extended parking (JPY 800 per night)
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–9:00 AM
Restaurant
Shared microwave
Travelling with children
Children stay for free (see details)
Working away
Meeting room
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Bike hire
Facilities
Banquet hall
Room amenities
Be entertained
32-inch flat-screen TV
Premium TV channels
Home comfort
Air conditioning and heating
Freshen up
Private bathroom
Shower/bath combination
Electronic bidet
Hairdryer
Towels
Stay connected
Free WiFi and wired internet
Special features
Dining
Restaurant Yellow – On-site restaurant.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1000 for adults and JPY 500 for children
Parking
Self-parking costs JPY 800 per night
Extended parking costs JPY 800 per night
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards.
Cashless transactions are available.
Also known as
Smile Kumamoto Suizenji
Smile Hotel Kumamoto Suizenji Hotel
Smile Hotel Kumamoto Suizenji Kumamoto
Smile Hotel Kumamoto Suizenji Hotel Kumamoto
Frequently asked questions
Does Smile Hotel Kumamoto Suizenji offer free cancellation for a full refund?
Yes, Smile Hotel Kumamoto Suizenji does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Smile Hotel Kumamoto Suizenji?
Sorry, pets aren't allowed.
Is parking offered on site at Smile Hotel Kumamoto Suizenji?
Yes. Self-parking costs JPY 800 per night. Extended parking costs JPY 800 per night.
What are the check-in and check-out times at Smile Hotel Kumamoto Suizenji?
Check-in start time: 3 PM; check-in end time: 1:00 AM. Check-out time is 10 AM.
What is there to do at Smile Hotel Kumamoto Suizenji and nearby?
Recommended spots to visit include Suizenji Gardens (10-min walk) and Izumi Shrine (12-min walk), along with Contemporary Art Museum Kumamoto (1.3 mi) and Kumamoto City Hall (1.7 mi).
Are there restaurants at or near Smile Hotel Kumamoto Suizenji?
Yes, there's an on-site restaurant, Restaurant Yellow.
What's the area around Smile Hotel Kumamoto Suizenji like?
Smile Hotel Kumamoto Suizenji is a short 4-minute walk from Suizenji station and 10 minutes' walk from Suizenji Gardens.
Smile Hotel Kumamoto Suizenji Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
18 January 2024
I do not wish to leave a detailed comment.
A few words: the staff are very pleasant, the place is clean and the free-access massage chairs are incredible.
Séverine
Séverine, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 August 2022
TOMOKI
TOMOKI, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 July 2019
The smile hotel was in walking distance from the train station and tram stop the staff were so friendly
Verified traveller
3-night family trip
Verified Wotif guest review
4/10 Fair
4 December 2018
Check in hotel staff not friendly. Room very dirty. Noisy and very small room. Near the train railway. But bed are comfortable.
Verified traveller
2-night trip
Verified Expedia guest review
6/10 Good
6 May 2018
The room waa clean. Toilet is abit small though.
When entering the hotel, the lobby loioks messy and dim. The room was clean. The staff were helpful.
Li Ling
Li Ling, 2-night trip
Verified Expedia guest review
6/10 Good
4 January 2018
Nice Stay at smile hotel
the hotel in overall is good but it is only suitable for couples, not a family. The room is too narrow and doesn't include any facilities for babies.