4/10 Fair
4 October 2024
Avoid
Not as advertised. Was supposed to have a sea view from our room. Had two windows in our room. One was a skylight and the other was looking into the property next door.
Unsafe stairs to get to our room.
WiFi kept dropping.
Smell of smoke from the fire in our room which lingered on our clothes for the rest of our trip in South Africa.
Breakfast was poor, stale crackers, dried out fruit. Ordered the flapjacks which came with maple syrup and was told they had run out of maple syrup.
On check in we were given a tour of the hotel, asked if we would like to reserve a table for dinner, we said we would. Asked which table we would like, picked it (beside the fire). Came to dinner at our reserved time and our table was giving away. Giving a table in a draft so spent our meal freezing. No apologies made by staff but had the cheek to ask for a tip when paying.
Verified traveller
3-night trip
Verified Hotels.com guest review