citizenM Amstel Amsterdam, in the heart of Amsterdam, offers a vibrant retreat. Discover an on-site art gallery and unwind at canteenM restaurant with breakfast to dinner options. Stay connected with free in-room WiFi, take advantage of a 24-hour business center and luggage storage.
CitizenM Amstel Amsterdam offers a great location, putting you within a 15-minute walk of ARTIS and Rembrandt Square. For a bite to eat, guests can visit canteenM, which serves breakfast, lunch and dinner. Also, Dam Square and Heineken Experience are a short five-minute drive away. Fellow travellers like that it's only a short walk to public transportation: Weesperplein Station is steps away and Frederiksplein Stop is 7 minutes.
Languages
Dutch, English
At a glance
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Hotel size
88 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–11 AM
Restaurant
Bar/lounge
Coffee shop
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
2 meeting rooms
Co-working spaces
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1928
Safe-deposit box at front desk
Television in common areas
Communal living room
Art gallery on-site
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
CanteenM – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 12.50 per cent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19.00 per person
Late checkout can be arranged for an extra charge of EUR 29 (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.
Also known as
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam
Frequently asked questions
Does citizenM Amstel Amsterdam offer free cancellation for a full refund?
Yes, citizenM Amstel Amsterdam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM Amstel Amsterdam?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM Amstel Amsterdam?
Sorry, there's no on-site parking at citizenM Amstel Amsterdam.
What are the check-in and check-out times at citizenM Amstel Amsterdam?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 29 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at citizenM Amstel Amsterdam?
No, this hotel doesn't have a casino, but Holland Casino (4-min drive) is nearby.
Are there restaurants at or near citizenM Amstel Amsterdam?
Yes, there's an on-site restaurant, canteenM.
What's the area around citizenM Amstel Amsterdam like?
CitizenM Amstel Amsterdam is in Amsterdam City Centre, a short 2-minute walk from Weesperplein Station and 11 minutes' walk from ARTIS. Travellers love the hotel's prime location.
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citizenM Amstel Amsterdam Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Subway
Bed
Food
Breakfast
Shower
Amenities
Towns
What guests liked
Breakfast was consistently described as excellent, great, and amazing with a variety of warm food options. (17 reviews)
The property's dining options were excellent, with quality food and prices that made dining in a convenient and enjoyable experience. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
25 Jul 2025
Super friendly staff, great area close by the station.
rahul
rahul, 1-night trip
10/10 Excellent
4 Jul 2025
Friendly staff, great location and conveniently compact!
Emma
Emma, 4-night trip
10/10 Excellent
2 Jul 2025
The hotel was quiet , clean and modern. The staff was friendly and the location was perfect
Eileen
Eileen, 2-night trip
10/10 Excellent
1 Aug 2025
I loved the free filtered water in the lobby. The friendliness of the whole staff and how cool the room was!
Bradley
Bradley, 3-night trip
10/10 Excellent
25 Jul 2025
Great place for a stay just outside the center of Amsterdam. Room was small but perfect. Breakfast excellent. Staff very friendly and helpful.
John
John, 2-night trip
10/10 Excellent
6 Jul 2025
Our favorite hotel in amsterdam
Matt
Matt, 3-night trip
10/10 Excellent
1 Jun 2025
Great design, friendly staff, comfortable room.
kelley
kelley, 2-night trip
10/10 Excellent
14 Jul 2025
The hotel is amazing. Love the restaurant. Staff are very welcoming. Offered dining options. Rooms are comfortable and the bed is excellent!
Peter
Peter, 1-night trip
10/10 Excellent
20 Jun 2025
Excellent Property, design is amazing!!
Katherine
Katherine, 2-night trip
10/10 Excellent
2 Aug 2025
First time at a CitizenM property. We loved the experience. Would recommend to all.
Jeremy
Jeremy, 1-night trip
10/10 Excellent
13 Apr 2025
Lovely hotel in a great location.
Heather
Heather, 5-night trip
10/10 Excellent
15 Jul 2025
Honestly, this is one of the best places I've ever stayed. The rooms are clean and quiet, and the staff is amazing. No matter the time, everyone was super kind and friendly. I totally recommend it and would love to come back!
Natalia
Natalia, 5-night trip
10/10 Excellent
6 Aug 2025
the room was cozy and good for one traveller max. staff is great and food options are ok if you’re really hungry. my room was really dusty for some reason and would continue to collect dust throughout my stay.
Harleen
Harleen, 6-night trip
10/10 Excellent
30 Jul 2025
Awesome!
Samantha
Samantha, 1-night trip
10/10 Excellent
10 Jul 2025
Decent location. Very attentive staff. Comforts bed and real AC! Room is smallish but very comfortable. Good food at hotel restaurant, and good selection of drinks.
Shelley
Shelley, 1-night trip
10/10 Excellent
4 Jun 2025
This is a great base for a visit to Amsterdam. Good location, good transportation links, very quiet rooms (we stayed on the back side), free bikes, really good breakfast
Sebastian
Sebastian, 4-night trip
10/10 Excellent
1 Apr 2025
Great hotel.
Ahmad
Ahmad, 1-night trip
10/10 Excellent
2 Jun 2025
Great property
julio
julio, 1-night trip
10/10 Excellent
17 Apr 2025
Nice cute hotel and friendly staff.
Lai Chu Elizabeth
Lai Chu Elizabeth, 7-night trip
10/10 Excellent
20 Jul 2025
I have to say that the staff are what made this stay so perfect. They were all so kind, friendly, accommodating, and helpful. We did love the security measures they had in place at the hotel because it helped to make us feel so safe! The decor in this hotel is top-notch, it is such a fun and welcoming ambience. We also loved the bar and being able to get a late night drink and food was wonderful! The breakfast was amazing too! I would stay here again in a heartbeat.
Bradley
Bradley, 3-night trip
10/10 Excellent
16 May 2025
The staff is great!
Very helpful and pleasant
I recommend!
George
George, 1-night trip
10/10 Excellent
1 Apr 2025
Friendly staff, extremely comfortable bed and pillows.
Daniel
Daniel, 2-night trip
10/10 Excellent
20 Mar 2025
Great property, amazing staff !!
Bethany
Bethany, 4-night trip
10/10 Excellent
17 May 2025
Lovely hotel, so close to a metro station that is a 5 minute trip to Amsterdam central. Staff were amazing and friendly, rooms were small but just enough for what you need.
Lacy
Lacy, 5-night trip
10/10 Excellent
22 Jul 2025
Outstanding staff, unbelievable ambience, everything is available for free bikes, umbrellas and even fruits, barista coffee in the morning
The best shower !!! Any book you can think of to read or look at.
What a great concept!!!