Castle Hills Hotel Accommodation

"Very kind and professional staff"

"The hotel was very clean and in an area where everything is walking distance. We had no issues here. Only thing was the AC did not get as cold. Other then that it was great."

"Oh, I love this hotel and if I get the chance to stay here again, I will jump at it. Things didn't go great at check in. We were there for a busy event at the convention center and the hotel was oversold. So even though we had a reservation, we didn't have a room. The team immediately had a reservation for us for 1 night nearby, and they had us back in to the Omni early the next day. They also sent us a delicious charcuterie board. We feel that they worked hard to make things right and make us feel special. The room was large, and the pillows and bed were super comfortable. The property is attached to the convention center and so it was wonderful to be able to walk straight there, without going out into the heat. There are lots of good restaurants right there too, so you really never need to leave. There are a lot of amenities right on site. A beautiful spa, well equipped workout room, and a pool deck with an infinity pool that looks back onto pool deck, not over side of the building. We feel very positive about our experience here, and would absolutely recommend this hotel, and are looking forward to our next stay. Pro tip: Omni members get free wifi"

"If you’re looking for a short trip, this place is fine. The staff is pretty helpful and my check in and out process was quick. Be prepared to pay a fee of $3 at the property plus a $20 deposit. The room itself was okay but it looks very different from the pictures shown when I booked it. I was under the impression I was getting 2 bed room but I ended up with a 1 bed room. I couldn’t find any specifics but it might’ve been a misunderstanding on my end. Do double check what you’re booking! I went with a friend so we ended up fitting in the room just fine. Anyways, the room itself was workable. They provided some hand soap plus towels. There was no hair dryer so bring your own if you don’t air dry your hair. I don’t know if we’re weird for using the mini fridge for drinks but there was a full chicken I found inside upon arrival left behind by the previous guests. Saw some toenails on the ground as well as some burn marks on the furniture. There were also a couple stains on the walls and mold in the shower crevices. I woke up with a few tiny spiders on my pillow but they were easy to swat off. Lastly, upon checkout I saw a cockroach on the floor in the tiny reception area. This was the most I can remember but there were a few other things as well. All in all I know it sounds unhygienic but in all fairness I paid around $60 per night trying to save a bit on somewhere close to downtown where we were only sleeping at. There were no bedbugs and that’s the main takeaway."

"Nice and quiet area"

"Check in was quick and easy. Very friendly staff. The room was amazing!"

"The staff was great!! "

"It’s a great place "

"The bed was comfortable but the pillows were too hard. Had a sore neck the next day. "