8/10 Sangat Baik
21 Disember 2024
Average Accomodations, Great Ammenities
Lucerna is in a great location, options are abundant, property is safe and secure. It's priced higher thamost as it's supposedly a 4 star hotel. Many options onsite for food and drink. Also has a great garden area and multiple lounge options.
Lots of staff speak some English and all are extremely helpful and strive for 5 star service. Staff is great. On to the negatives...I was shown a room on Hotels.com that looked renovated, fresh and worthy of the hype that it is an upscale property. I checked into a room that is a bit shabby, showing it's wear with old fixtures, lamps, rips, dents and tired decor. Room is ok but the little details and worn decor make it more of a 3 star experience. Mattress is very comfortable but towels, sheets and washcloths need to be retired. Average accomodations with upper end amenities. They can do better at this price.
Jason
Jason, perjalanan 1 malam
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