6/10 Baik
4 Okt 2025
Arrival was very good; friendly staffer. Helped with scanning system for parking.
Room was nice and cool when returning late in evening. AC is right next to bed and blowing on person sleeping on that side and making things uncomfortable cold and noisy. AC controller at wall did not have instruction on how to adjust fan speed. Door to controls on unit itself did not open.
The unit was kicking on/off every minute with frequent changes in fan speed. This meant, once you were used to noise level, it changed and the our nervous system had to adjust to a different condition. Very aggravating. After about 2 hours of trying to deal with it, I shut the entire unit off only to wake up very hot due to Arizona heat. I had to turn the unit on again and proceeded to build a wall between myself and that AC unit. Fitful sleep and aggravation and some anxiety-induced chest pain made for a bad night.
I took pictures in the morning. My total sleep duration I estimate at 3 hrs. No fun.
Positive: I talked to the desk person in the morning and informed him of the issue. He promised to take care it and talked to his manager. He called me at 13:33h today to inform me that his manager agreed to reverse the room charges.
Hans-Jürgen
Hans-Jürgen, perjalanan 1 malam bersama keluarga
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