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The Donatello

3.5 star property
Hotel with spa, near Oracle Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Donatello

Lobby
Property amenity
Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area | 32-inch LCD TV with cable channels, TV, DVD player
Indoor spa tub
Property entrance

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Fitness center
  • Sauna
  • Valet parking
  • Room service
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Kitchenette
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Terrace
  • Laundry facilities

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area | 32-inch LCD TV with cable channels, TV, DVD player

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Restaurant

Beacon Grand, A Union Square Hotel

Pet friendly
Parking available
Free WiFi
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9.0 out of 10, Wonderful, (1041)
The price is $231
includes taxes & fees
$196 per night
Dec 22 - Dec 23
Beacon Grand, A Union Square Hotel
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About the neighborhood

Map
501 Post St, San Francisco, CA, 94102

What's nearby

  • Union Square - 2 min walk - 0.2 km
  • San Francisco Museum of Modern Art - 13 min walk - 1.2 km
  • Moscone Convention Center - 16 min walk - 1.4 km
  • Oracle Park - 3 min drive - 2.5 km
  • Pier 39 - 4 min drive - 3.5 km

Getting around

  • San Francisco Intl. Airport (SFO) - 24 min drive
  • San Carlos, CA (SQL) - 28 min drive
  • Oakland Intl. Airport (OAK) - 30 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Bayshore Station - 9 min drive
  • 22nd Street Station - 11 min drive
  • San Francisco Station - 25 min walk
  • Powell St & Post St Stop - 2 min walk
  • Powell St & Geary Blvd Stop - 3 min walk
  • Powell St & Sutter St Stop - 3 min walk

Restaurants

  • ‪Pinecrest Diner - ‬2 min walk
  • ‪Pacific Cocktail Haven - ‬2 min walk
  • ‪Redwood Room - ‬3 min walk
  • ‪Cocobang - ‬2 min walk
  • ‪Jack in the Box - ‬2 min walk

About this property

The Donatello

The Donatello features a rooftop terrace and puts you just steps from Union Square. Guests can visit the spa to indulge in deep-tissue massages or aromatherapy, and Zingari serves lunch and dinner. Other features include a bar/lounge, a fitness center, and a sauna. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Powell St & Post St Stop is 2 minutes and Powell St & Geary Blvd Stop is 3 minutes.

Languages

Chinese (Mandarin), English, Filipino, Spanish

At a glance

Hotel size

  • 94 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • An adult age 18 or older must assume all liability for the booking
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite valet parking (USD 57.0 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Pool table
  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1959
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Microwave
  • Kitchenette
  • Cookware, dishes, and utensils

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Zingari - This restaurant serves lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: USD 250.00 per accommodation, per stay

Optional extras

  • Housekeeping is available for an extra charge and varies based on length of stay and unit size

Parking

  • Covered valet parking costs USD 57.0 per night with in/out privileges
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Donatello Hotel
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Donatello
The Donatello Hotel
The Donatello San Francisco
The Donatello Hotel San Francisco

Frequently asked questions

Does The Donatello offer free cancellation for a full refund?
Yes, The Donatello does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Donatello?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Donatello?
Yes. Valet parking costs USD 57.0 per night.
What are the check-in and check-out times at The Donatello?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at The Donatello?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
What is there to do at The Donatello and nearby?
Have fun with activities like cycling, hiking, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness center.
Are there restaurants at or near The Donatello?
Yes, there's an onsite restaurant, Zingari.
Does The Donatello have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave, cookware, and a coffee maker.
What's the area around The Donatello like?
The Donatello is in Union Square, a short 2-minute walk from Powell St & Post St Stop and 16 minutes' walk from Moscone Convention Center. Travelers love the hotel's prime location.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Mick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Annette, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dennis, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Samira, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samira, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Damien, 3-night trip
Verified Expedia guest review

8/10 Very Good

Good location, nice and helpful staff but been without Internet for three days wasn’t very good.
Victoria, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carole, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location--steps from Union Square. Very comfortable rooms, easy to relax between activities.
4-night family trip
Verified Hotels.com guest review

6/10 Good

Nice building. In downtown San Fransisco. At walking distance from peers and fashion stores.
Thomas, 4-night trip
Verified Expedia guest review

8/10 Very Good

Luke, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it
Tania, 3-night trip
Verified Expedia guest review

8/10 Very Good

It's OK, excellent location, but a lot of homeless nearby
Joel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place.
Steve, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Parking fee is reasonable for SF. What we didn’t like is the check out time of 10 am. I have stayed at many hotels but have never been to a hotel with a check out of 10 am. I don’t think that is normal.
Tu, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The property itself is wonderful. Excellent staff, rooms are great, facilities were clean.
Jordan, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Yusef, 4-night trip
Verified Expedia guest review

8/10 Very Good

This was a great place to stay! It was very close to the city transportation and shopping. At night, the area to the south was a bit sketchy but in order to enter the hotel at night, you have to scan your key card so that made us feel way better. The room was very large and clean! Definitely would love to stay here again in the future!
Ashlee, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay
David, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Clean, convenient, GREAT STAFF, accommodating.
Edward, 3-night trip
Verified Expedia guest review

6/10 Good

Until my final morning, I would have given the Donatello five stars in every regard, hands down. That changed. The problem I encountered was at check-out. They have a 10am check-out time, which is a little early, but definitely not ridiculous. However, many might expect it to be the more standard 11am, as I did. I would suggest they explicitly let guests know, verbally, about the check-out time upon check-in. I did realize early that morning that check-out was 10am. I packed, made a pretty quick trip to their fitness center, and returned to my room no later than 9:50, just enough time to take a quick shower and zip my suitcase. I was already locked out of my room at 9:50: my key card no longer worked. So I had to go down to the lobby, where I was met by attitude and noticeably curt behavior from a previously friendly desk attendant. She had to make a a new room key. I made it back to my room by 9:58, trying my best to hurry. (Of course, it still was before check-out time). At 10:02, housekeeping knocked on my door to get in, even though I had the "do not disturb" marker on the door. In the end I checked out by 10:15. A 15 minute grace period doesn't seem unreasonable. Of course, I would have checked out just on time had I not been locked out of my room. It was a stressful process and I must say left a bad taste in my mouth. Despire it being a really good stay until then, it was enough to make me not wish to stay there on my next trip to San Francisco.
Verified Orbitz guest review

6/10 Good

Kristen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria Camila, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Jolanta, 2-night trip
Verified Hotels.com guest review