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Hotel Boutique Santa Lucia

4.0 star property
Experience luxury amidst historic charm where every moment feels like home. Enjoy sumptuous breakfasts and personalized service from helpful staff.

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Photo gallery for Hotel Boutique Santa Lucia

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Courtyard
Hallway
Courtyard
Hallway
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Free parking
  • Free breakfast
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Area shuttle
  • Shopping center shuttle
  • Limo/town car service
  • Terrace
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is $128
includes taxes & fees
$128 per night
Feb 6 - Feb 7

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, memory foam beds, in-room safe

Triple Room

Highlights

HDTV
Washer/dryer
Hypo-allergenic bedding
Pillow menu
Memory foam bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room

Premium bedding, down comforters, memory foam beds, in-room safe

Single Room

Highlights

HDTV
Washer/dryer
Hypo-allergenic bedding
Pillow menu
Memory foam bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • 97 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, down comforters, memory foam beds, in-room safe

Twin Room

Highlights

HDTV
Washer/dryer
Hypo-allergenic bedding
Pillow menu
Memory foam bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Double Room, 1 Double Bed

Highlights

HDTV
Washer/dryer
Hypo-allergenic bedding
Pillow menu
Memory foam bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
$124 per night
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About the neighborhood

Map
Antonio Borrero 8 44 Y Sucre, Cuenca, Azuay, 10150

What's nearby

  • Calderon Park - 1 min walk
  • New Cathedral of Cuenca - 3 min walk
  • Río Tomebamba & Calle Larga - 7 min walk
  • Alejandro Serrano Aguilar Stadium - 16 min walk
  • Mall del Rio - 5 min drive

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 5 min drive
  • Luis Cordero (Hermano Miguel) Station - 4 min walk
  • 14n - Antonio Borrero Station - 5 min walk
  • Gaspar Sangurima Tram Station - 9 min walk
  • Terminal Terrestre Station - 21 min walk
  • Unidad Nacional Tram Station - 23 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Negroni - ‬2 min walk
  • ‪El Confesionario - ‬2 min walk
  • ‪Raymipampa - ‬2 min walk
  • ‪Le Bistro - ‬2 min walk
  • ‪La Creme - ‬2 min walk

About this property

Hotel Boutique Santa Lucia

Hotel Boutique Santa Lucia is just 1.7 mi (2.8 km) from the airport and offers a shuttle (available 24 hours). Guests looking for a bite to eat can check out SANTA LUCIA, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this boutique hotel. Fellow travelers say great things about the helpful staff. Public transportation is close by: Gaspar Sangurima Tram Station is just 9 minutes by foot.

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (14 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle within 4 kilometers*
    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Ecotours nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1856
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Victorian architecture

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Heating (climate-controlled)
  • Espresso maker
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet (surcharge)
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

SANTA LUCIA - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
LA PLACITA - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Wired internet access is available in guestrooms for USD 10 per stay (rates may vary)
  • Airport shuttle service is offered for an extra charge of USD 12 per vehicle
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 30.0 per stay

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Cuenca
Boutique Santa Lucia Cuenca
Boutique Santa Lucia
Hotel Hotel Boutique Santa Lucia Cuenca
Cuenca Hotel Boutique Santa Lucia Hotel
Hotel Hotel Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel Cuenca

Frequently asked questions

Does Hotel Boutique Santa Lucia offer free cancellation for a full refund?

Yes, Hotel Boutique Santa Lucia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Boutique Santa Lucia?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Boutique Santa Lucia?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Hotel Boutique Santa Lucia?

Yes, an airport shuttle is available. The charge is USD 12 per vehicle.

What are the check-in and check-out times at Hotel Boutique Santa Lucia?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Hotel Boutique Santa Lucia and nearby?

Hotel Boutique Santa Lucia has a garden.

Are there restaurants at or near Hotel Boutique Santa Lucia?

Yes, there are 2 onsite restaurants, featuring Italian cuisine and garden views.

What's the area around Hotel Boutique Santa Lucia like?

Hotel Boutique Santa Lucia is in Downtown Cuenca, a short 5-minute drive from Cuenca (CUE-Mariscal Lamar) and 3 minutes' walk from New Cathedral of Cuenca.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Definite recommendation
I was upgraded to an exceptionally beautiful room with a city like view. Exceptional service very comfortable room. Even got a bottle of wine and cookies. The breakfast was delicious great location. Price was fantastic
Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raul, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Un hotel muy colonial, sumamente limpio, muy céntrico. La amabilidad de su personal es excelente. La comida de su restaurant muy buena
ALEXANDRA, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The hotel staff is extremely helpful in every way. Of course, the location of this hotel is perfect for those who want to enjoy the historical center of Cuenca. Ecuador has daily power outages and the noise from the generators can be quite annoying whether you are in the hotel or enjoying the shops of Cuenca.
Gerald, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

CARLOS, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome customer service!
Eric, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location, friendly and kind staff. Defined recommend. Tasty food.
MaCaro, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This hotel was absolutely lovely!
Kai, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Jose, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent option to stay in Cuenca. Right in the center of the city you can walk everywhere. It also has a parking lot. Very nice boutique hotel, very clean and well decorated.
Victor, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Disfrutamos mucho de la estadía y nos pareció súper romántico. La atención del staff fue de primaria Le puse 4 estrellas porque nuestra habitación tenía un olorsito Other than that, todo precioso
Nicole, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Was great! Perfect location, staff very friendly and willing to serve.
Maria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The service is great, the location is excellent and the staff is very friendly.
Juan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful building in the heart of Cuenca.
Absolutely amazing experience staying at this property. Is a beautiful colonial building with a cozy courtyard a block away from Plaza Calderón. The hosts were super friendly. They arranged a taxi back to the airport early morning on departure day, gave us complimentary drinks on arrival and promptly took care of any requests we had. The room was a very convenient 2-story unit with a balcony facing the cobblestoned Presidente Borrero street. Breakfast was simple but very good and fresh. Location is amazing. You are within walking distance of most major attractions, restaurants, shops, rooftop bars, beautiful cathedrals and charming plazas. I recommend this hotel 100%.
DAVID, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Zuleika, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ideallic beautiful hotel with a perfect location
Excellent staff. Best location in town to see the sights and explore the culture and food
Donald, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

The area is wonderful, many sites in walking distance. For the most part it was great. The breakfast was amazing. But, the staff was hit and miss--some staff was amazing and others were absolutely horrible. While we were checking out they tried to charge me for alcohol I had taken back to the front desk the night before (as my family member can't have alcohol), it was cleared up but the lack of communication is obvious.
Paul, 2-night family trip
Verified Expedia guest review

6/10 Good

Meh
The hotel looks very nice. These are the issues I had. The water temp varied drastically and became dangerously hot. They threw away my mostly full shampoo. When I told the front desk she said she would check with housekeeping and she never said another word to me. The AC in the room did not work. They never gave me pods for the coffee maker. When I used it for hot water, what came out was really gross. I had the flush it 6 or 7 times before the water was clear. The front door is randomly locked and once I had to wait several minutes for someone to open it.
Brendon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a lovely stay.
Samantha, 5-night trip
Verified Expedia guest review

10/10 Exceptional

This is a beautiful historic property in middle of the historic district. The staff are top-notch, kind and attentive. We look forward to our next opportunity to visit!
Shawnea, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Andres, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Aldo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a gorgeous hotel. The property is unique, very well maintained, and in an excellent location. Breakfast was the best we had in our travels in Ecuador. Staff was super professional and friendly. I would definitely stay here again and highly recommend it to other travelers!
Elizabeth, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing little hotel
This colonial hotel is in the perfect location if you want be in the middle of everything and close to everything. The service is top notch ! The staff is super friendly and the style and feel of the hotel is unlike others.
German, 3-night family trip
Verified Hotels.com guest review

General property information

Travelers Say
"Two excellent restaurants."
Reasons to Book
Comfortable Beds & Spacious Rooms
Check-In Time
1:00 PM
Check-Out Time
12:00 PM