2/10 Lemah
26 Okt 2025
I knew service was “limited”. I thought perhaps no room service or limited menu… There was no food, drinks,even soda machine! No ice on our floor. Machine was broken and the valet Jeff brought what he could find. He was the best. The only employee who was actually nice. Worst coffee in any hotel we’ve stayed in. They were out of coffee downstairs one day. The next day it was horrible. No makeup mirror. Bed wasn’t even good. We like to come up during the off season to help out locals and not have so many people in Vail. I’ve stayed in rooms from basic at Fairfield inn to exclusive hotels in Paris and this was my biggest disappointment ever. The only good thing was they had a nice set up for our dog. Much nicer than most. That’s definitely not what is going to bring me back. I usually leave nice reviews but this hotel is a total waste of money! Not even a gift shop to buy a soda or aspirin. Nothing about this is a luxury hotel. Except the price. Which I don’t mind paying if it’s quality. Next time don’t say it’s limited services- be honest and say NO services at all. On anything!
Stephanie
Stephanie, perjalanan 2 malam
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