2/10 Lemah
11 November 2024
Deceiving look with no basic necessities
This hotel has no basic necessities such as no iron, ironing board, fridge, microwave, hot water, closet. Literally 1 room, bed in one area and bathroom. The bed is so uncomfortable I woke up with neck and back pain. You don’t even feel comfortable sleeping in the room because it looks so crappy. No staff contact, everything was through email or text. I didn’t expect luxury but I expected bare minimum and comfort. This hotel does not offer that. The night we came no hot water, in the morning when u find a comfortable spot for warm water, in less than a min it get burning hot where you have to move from under the water otherwise you can get burn, damp towels to wipe. So HORRIBLE AND TERRIBLE WE SPENT ONE NIGHT SINCE WE LANDED AND CHECKED IN LATE, we rather lose the 3 night stay altogether and checked in at Holiday Inn. I wish no one has to go through what we went through
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