The property is perfectly situated at the side of a mountain canyon offering spectacular views, far from the noisy streets, although you might get the small groups of tourists with their guide.
I think it is one of the best locations in town. You are just minutes away from many great restaurants and shops, but it is also tranquil most of the day.
No one would know the beautiful caves are actually part of a hotel.
The staff is extremely knowledgeable and friendly, speaking a few languages.
Very responsive, most of our extra requests were completed within a reasonable time.
The hotel offers free shuttle from many parking areas in Matera to the hotel, otherwise inaccessible by your own car as the ZTL is in effect most of the day.