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Aloft Cancun

3.5 star property
Pet-friendly hotel with outdoor pool, connected to the convention center, near UltraMar Ferry Terminal

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft Cancun

Reception
Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas, pool umbrellas
Property amenity
View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Pet friendly
  • Gym
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Bar/lounge
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
Feel at home
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The price is $115
includes taxes & fees
$92 per night
Dec 5 - Dec 6

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for aloft, Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Designer toiletries
Rainfall showerhead
Private bathroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Designer toiletries
Rainfall showerhead
Private bathroom
  • 309 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Ocean View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Designer toiletries
Rainfall showerhead
Private bathroom
  • 309 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Designer toiletries
Rainfall showerhead
Private bathroom
  • 309 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Designer toiletries
Rainfall showerhead
Private bathroom
  • 309 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Designer toiletries
Rainfall showerhead
Private bathroom
  • 309 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

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Pool
Free breakfast
Pet friendly
Free parking
8.6 out of 10, Excellent, (2372)
The price is $100
includes taxes & fees
$80 per night
Dec 8 - Dec 9
Residence Inn by Marriott Cancun Hotel Zone
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About the neighborhood

Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Caracol Beach - 3 min walk - 0.3 km
  • Cancun Convention Center - 4 min walk - 0.3 km
  • Gaviota Azul Beach - 5 min walk - 0.5 km
  • Forum Beach - 5 min walk - 0.5 km
  • La Isla Shopping Mall - 4 min drive - 3.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mextreme - ‬5 min walk
  • ‪Monkey Business - ‬3 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬2 min walk

About this property

Aloft Cancun

Aloft Cancun features a rooftop terrace and puts you within a 5-minute walk of Cancun Convention Center and Gaviota Azul Beach. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a 24-hour fitness center, a fitness center, and a snack bar/deli. Fellow travelers love the pool and helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 177 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite carport

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Bar/lounge
  • Snack bar/deli

What to do

  • Pool table
  • Beach nearby
  • Snorkeling nearby

Working away

  • Meeting room
  • Conference space (366 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 1
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 1
  • Closed captioned TV
  • Low-height counter/sink
  • Lowered counter and sink height (inches): 1
  • Transfer shower
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 1
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

WXYZ bar - This bar specializes in Mexican cuisine and serves light fare only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 2000 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: MXN 60 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 280 for adults and MXN 140 for children
  • Early check-in can be arranged for an extra charge of MXN 1140 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 1140 (subject to availability)

Pets

  • Pets are allowed for an extra charge of MXN 1000 per accommodation, per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Frequently asked questions

Does Aloft Cancun offer free cancellation for a full refund?
Yes, Aloft Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aloft Cancun?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Aloft Cancun?
Yes, cats and dogs are welcome. There's a charge of MXN 1000 per accommodation, per night. Food and water bowls are available.
Is parking offered on site at Aloft Cancun?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Aloft Cancun?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of MXN 1140 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 1140 (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Aloft Cancun?
No, this hotel doesn't have a casino, but PlayCity Casino (10-min drive) and Royal Yak Casino and Sports Book (11-min drive) are both nearby.
What is there to do at Aloft Cancun and nearby?
Have fun during the warmer months with activities nearby such as snorkeling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
What's the area around Aloft Cancun like?
Aloft Cancun is located near Gaviota Azul Beach in Zona Hotelera, a short 4-minute walk from Cancun Convention Center and 5 minutes' walk from Forum Beach. Travelers say the area is walkable and good for shopping.

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Rommane, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very Good

The property is very close to the beach, the peer to go to Isla Mujeres, local restaurants and many other things. In conclusion, it is very well located for a getaway.
christian A, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Great location
Great if you just plan on doing excursions. Next to supermarket and nightlife. Didnt hear any club noise at night
Theodore, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

El hotel está muy bien ubicado, las habitaciones excepcionalmente limpias. Lo recomiendo al 100
Esteban, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Nice stay
Rahul, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Love this place I stay here all the time
Alexis, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very ckean and cute atmosphere
Alexis, 1-night trip
Verified Expedia guest review

4/10 Fair

Wendy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Tayyab, 1-night trip
Verified Hotels.com guest review

6/10 Good

Decent stay for what we paid.
Sabina, 1-night family trip
Verified Expedia guest review

2/10 Poor

I had room 409 There was hair in the bathroom By the sink and the shower. The sheets were dirty and it looked like the room had not been cleaned
Britteney, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We came to this property after leaving our original booking, which we reserved for seven days. This is another property in the downtown area. This property makes our trip so beautiful, value-added, and nice. We really enjoyed the property's facilities and surrounding activities. Our children really enjoyed it. The breakfast was very good. I like the beans and eggs. Thank you. We will come again.
WIJASINHAGE, 5-night family trip
Verified Expedia guest review

2/10 Poor

Maurice, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jacob, 3-night trip
Verified Expedia guest review

10/10 Exceptional

INDRA PRASAD, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Deidre, 8-night trip
Verified Travelocity guest review

6/10 Good

Kiran, 1-night trip
Verified Expedia guest review

4/10 Fair

Our reservation included breakfast and it was denied to us
Manuel, 1-night family trip
Verified Expedia guest review

8/10 Very Good

We loved the able to walk to different beaches, restaurants, and shops. Very convenient location. Breakfast buffet was ok, same food for 3 days. But the 12 hours of drinks was great as well!
Tracy Lynn, 3-night family trip
Verified Expedia guest review

2/10 Poor

Estela, 4-night trip
Verified Expedia guest review

2/10 Poor

…poor conditions of the hotel. Staff would not give their names for calls. Asked to speak to a manager and a manager was never “available”.
Catalina, 1-night family trip
Verified Expedia guest review

2/10 Poor

The hotel was very dirty. Some of the areas were with evident neglect in cleaning and lack of follow up on things which were not working. One of the two The elevator two elevators was not working.
Catalina, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Elder, 6-night trip
Verified Expedia guest review

8/10 Very Good

Valerie, 3-night trip
Verified CheapTickets guest review

General property information

Travelers Say
"Very well located, a pool with a stunning view and lovely staff."
Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM