This was truly an beautiful place to stay. We felt safe, the establishment was very clean, the buffets were amazing. (For Dominican food). Zen restaurant was our favorite, but wouldnt rave about the other restaurants. Perfect content with the buffets. SIDNEY was our butler, and truly a lovely man. He made our family feel safe, and addressed our needs, although they very few. He was extremely kind, professional but also personalble. Does a fantastic job. I had treatments at the spa with YESSENIA, truly outstanding hands.(I have worked in the Esthetics industry for the past 25years) The staff are lovely, kind and extremely hard workers. We were always treated with smiles and kindness. PLEASE WEAR OR BRING Rock Walkers or anti slip shoes/sandles. A very slippery resort. Water park is a must go, our family went on every ride, way too fun. We were under the impression that Diamond club automatically got access to use a cabana for the week....not the case. You can reserve one for $99/US per day. We probably didnt need the room with the bunk beds, but the kids enjoyed them. We stayed at the Splash resort, however I would likely have preferred staying at the Royalto side, we spent way more time on thst end of the resort because that was closest to the beach. Although, splash side was very quiet earlier as it was mostly young families. We didnt leave the resort to shop was ended up being really pricy. We only did carry on, but bring A LOT of sunscreen if can.($40-50US)otherwise.