2/10 Lemah
31 Disember 2024
Falsely advertised and under renovation. Unsafe!
The room was not as advertised and not what we paid for. We were not provided accommodations for a family of four. The second bed did not exist as advertised and my children had to sleep on the couch and one in between my wife and I which did not allow me to sleep.
This is besides the below issues:
We were not able to check in at 3pm as advertised due to the room not being ready. My family sat in the parking lot for 45 minutes and when we came back in they had an internet issue and we were unable to check in for another 45 minutes.
The entire hotel was being painted inside and out, I had to ask the gentleman spraying paint over the lobby entrance to stop because the lobby was full of families and the overspray and fumes were blowing in and becoming overwhelming.
The painters were also using heavy equipment at the entrance with people having to walk under and around them, extremely unsafe!
The Hotel was full of paint overspray and construction dust that made it difficult to breathe as there was NO VENTILATION!
All of the windows including the one in our room were covered in plastic and preventing us from getting fresh air or providing any ventilation or relief from the debris and fumes in the air.
The room air conditioner did not blow cold air and provided no relief from the paint fumes and construction dust in the air.
Falsely advertised and being renovated with no regard to the safety of their guests.
Pengembara yang disahkan
Perjalanan 2 malam bersama keluarga
Ulasan tetamu Hotels.com yang disahkan
