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Cozumel Palace All Inclusive

4.0 star property
All-inclusive beach property with spa, near Punta Langosta Pier

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Photo gallery for Cozumel Palace All Inclusive

3 outdoor pools
Property video
Premium bedding, pillow-top beds, free minibar, in-room safe
Poolside bar
Couples treatment room(s), body treatments, aromatherapy
Cozumel Palace All Inclusive offers a luxurious escape near Punta Langosta Pier. Relax in the sun with scuba diving, snorkeling, and sun loungers or indulge in spa treatments like manicures and massages at Awe-Spa. The property also features 3 outdoor pools, multiple on-site restaurants, shopping areas and helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service
  • Massage/treatment rooms

Feel at home (6)

  • Children's pool
  • Playground on-site
  • Separate bath and shower
  • Separate sitting area
  • Premium TV channels
  • Garden
The current price is RM1,109
RM1,359 total
includes taxes & fees
9 Sept - 10 Sept

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Ocean Front Suite - Kids & Teens Free

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Ocean Front Suite - Kids & Teens Free

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite Ocean View - Kids & Teens Free

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Loft Suite Ocean View - Kids & Teens Free

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 77 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Ocean View Suite - Book 5 nights, Get 3 Free nights at Punta Cana

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Ocean View Suite - Book 5 nights, Get 3 Free nights at Punta Cana

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
Free minibar items
LCD TV
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Honeymoon Suite Ocean Front- King Size Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
Free minibar items
LCD TV
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Ocean View Suite - Kids & Teens Free

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Ocean View Suite - Kids & Teens Free

9.2 out of 10
Wonderful
(90 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Living area

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 77 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite Standard with Ocean View

Premium bedding, pillow-top beds, free minibar, in-room safe

Suite Standard with Ocean View

  • 54 sq m
  • Ocean view
  • Sleeps 4

View all photos for Suite Standard

Premium bedding, pillow-top beds, free minibar, in-room safe

Suite Standard

  • 54 sq m
  • Sleeps 4

View all photos for Loft Deluxe with Sea View

Premium bedding, pillow-top beds, free minibar, in-room safe

Loft Deluxe with Sea View

  • 76 sq m
  • Sea view
  • Sleeps 6

View all photos for Suite Presidential with Sea View

Premium bedding, pillow-top beds, free minibar, in-room safe

Suite Presidential with Sea View

  • 168 sq m
  • Sea view
  • Sleeps 6

View all photos for Suite Superior with Sea View

Premium bedding, pillow-top beds, free minibar, in-room safe

Suite Superior with Sea View

  • 53 sq m
  • Sea view
  • Sleeps 2

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Exterior

InterContinental Presidente Cozumel Resort Spa by IHG

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9.4 out of 10, Exceptional, 1,005 reviews
The price is RM992
RM1,312 total
includes taxes & fees
3 Sept - 4 Sept
InterContinental Presidente Cozumel Resort Spa by IHG
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About the area

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris - 5 min walk - 0.5 km
  • Punta Langosta Pier - 16 min walk - 1.4 km
  • San Miguel Church - 2 min drive - 2.5 km
  • Cozumel Maritime Terminal - 3 min drive - 2.8 km
  • Cozumel Museum - 3 min drive - 2.8 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 10 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 37.8 miles/60.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬8 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Palace All Inclusive

At Cozumel Palace All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 15-minute walk of Punta Langosta Pier. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 4 restaurants, and the 2 bars/lounges are great places to grab a cold drink. This all-inclusive property also features a poolside bar, a children's pool and a snack bar/deli. Fellow travellers say good things about the helpful staff and overall property condition.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons
Snorkelling

Lessons/classes/games

Dancing
Water fitness

Entertainment

On-site live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 169 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Scuba diving
  • Snorkelling
  • Shopping
  • Access to nearby outdoor pool
  • Use of nearby fitness centre
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 109
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • 21-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Separate sitting area

Freshen up

  • Jetted
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Awe-Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 61 per person (return)

Renovations and closures

The property will be renovating from 25 September 2024 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Lift
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Spa
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 61 (return)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector, a security system and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cozumel Palace All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Cozumel Palace All Inclusive offer free cancellation for a full refund?

Yes, Cozumel Palace All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cozumel Palace All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Cozumel Palace All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Cozumel Palace All Inclusive?

Sorry, there's no on-site parking at Cozumel Palace All Inclusive.

Is an airport shuttle service offered by Cozumel Palace All Inclusive?

Yes, an airport shuttle is available. The charge is USD 61 per person return.

What are the check-in and check-out times at Cozumel Palace All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Cozumel Palace All Inclusive and nearby?

Have fun with on-site activities such as snorkelling and scuba-diving. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Cozumel Palace All Inclusive also has 2 bars, spa services and an arcade, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Cozumel Palace All Inclusive?

Yes, there are 4 on-site restaurants.

Does Cozumel Palace All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bath.

What's the area around Cozumel Palace All Inclusive like?

Cozumel Palace All Inclusive is a short 14-minute walk from Punta Langosta Pier and 12 minutes' walk from Stingray Beach. Travellers recommend the property for its walkable location.

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Cozumel Palace All Inclusive Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
View
Restaurant
Location
Entertainment
Beach
Drinks
Trip

What guests liked

  • The pools were well-maintained, clean, and offered a great experience with friendly bartenders and good service. (21 reviews)
  • The all-inclusive features offered excellent quality and variety of food, drinks, and activities, with friendly and attentive staff. (16 reviews)
  • The spa at this property offers excellent services, including massages, and is a wonderful way to unwind. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Wonderful stay
Shelley, 7-night trip

10/10 Excellent

Was the best that we ever went to service was excellent people were very nice and remembered our name
Cain Edward, 3-night trip

10/10 Excellent

This resort was absolutely amazing! From the welcome refresher drink at check-in to making us feel like family the moment we arrived, everything exceeded our expectations. The staff were incredibly friendly and attentive to every request. The resort itself was spotless and beautifully maintained. We loved the snorkeling and paddleboarding options—snorkeling right off the dock, we saw incredible fish! Highly recommend this resort to anyone looking for a relaxing and memorable getaway.
Ashley, 4-night trip

10/10 Excellent

Staff amazing, clean and beautiful property
Brandy, 5-night trip

10/10 Excellent

Fun place to vacation. Very clean hotel. Staff was wonderful and very helpful. Wood stay again.
Laura, 6-night trip

10/10 Excellent

The Expedia benefits where limited to the spa and golf, neither of which we where interested in
Robert, 7-night trip

10/10 Excellent

great food , great service, great views, very nice rooms, good snorkeling just off the back
john taylor, 4-night trip

10/10 Excellent

Loved everything about the resort!
arend, 2-night trip

10/10 Excellent

Beautiful property, excellent dining options and amazing staff. We had such a great time. 10/10 recommend.
Jayme, 7-night trip

10/10 Excellent

Great resort to relax. Food is above average compared to other resorts. Not a lot to do besides eat, drink and hang by the pool. Not a lot of socializing. Skip out on Momo, the Japanese restaurant, the rest were great.
GINA J, 5-night trip

10/10 Excellent

My wife and I have stayed at 5 all-inclusive hotels within the last year. Given that, this is by far the best! Wonderful food, amazing location and the best hotel staff EVER!!
John, 8-night trip

10/10 Excellent

Property was great! We will definitely stay there again!
Jeremy, 2-night trip

10/10 Excellent

This all-inclusive resort is fantastic. The staff is wonderful, it is clean, the food is good, the kids club and spa are excellent. It was truly one of the most relaxing vacations I have ever had. We can't wait to go back.
Stephenie, 6-night trip

10/10 Excellent

Very friendly staff from front desk to cleaning service.
Kevin, 4-night trip

10/10 Excellent

The property is gorgeous! It isn’t huge so it makes it easy to get around. Best resort in Mexico that we have ever been to!
Jason Alan, 9-night trip

8/10 Good

Nice option in Cozumel
jason, 2-night trip

10/10 Excellent

Nice staff, Comfortable beds.
Gino, 5-night trip

10/10 Excellent

Great place, clean, friendly staff and the wonderful food!
Mark Brandon, 5-night trip

10/10 Excellent

Great place to be. No beach access on the property
Do, 3-night trip

10/10 Excellent

Cozumel palace is a wonderful resort. Everything from hotel, to staff and guests. We had a wonderful weeks stay.
Kim, 7-night trip

10/10 Excellent

Cozumel Palace

Unbelievable place to stay in Cozumel. My wife and I have stayed all over Cozumel and this was by far the best place.
Ryan, 3-night trip

10/10 Excellent

Amazing staff, food, and atmosphere!
Jessica, 7-night trip

10/10 Excellent

This property was beautiful. Everything you could imagine right there at your fingertips. The staff was as so nice all the time, all the time. They seemed to truly enjoy their jobs. Such a wonderful experience.
Kelly, 3-night trip

10/10 Excellent

We had a short stay of 3 days here and wish it had been longer. We loved everything about this hotel. Beautiful interiors, excellent food, drinks and staff. Our teenage son did his first dive lesson and his instructor was amazing, warm, kind and educational. He felt happy and safe. We would stay again.
Angela, 3-night trip

10/10 Excellent

We come here often and love it
Corey Michael, 3-night trip