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Hotel Firenze Lugano

3.0 star property
Sip your morning coffee while taking in breathtaking views of Lake Lugano. Enjoy an evening drink at the bar after exploring this beautiful Italian city.

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Photo gallery for Hotel Firenze Lugano

Exterior
Restaurant
Lake view
Lake view
Exterior
Perched near Lake Lugano, Hotel Firenze Lugano invites you to unwind with a rooftop view, sip coffee at the cafe or stroll through the garden. With in-room WiFi, a bar and conference space nearby and multilingual staff on hand you're sure to have a seamless stay.

Reviews

6.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Terrace
  • Garden
  • Conference space
  • Multilingual staff
  • Wedding services

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is RM507
RM569 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room, Terrace

Desk, free cots/infant beds, free WiFi, bed sheets

Triple Room, Terrace

Highlights

Terrace
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Triple Room, Bathtub

Desk, free cots/infant beds, free WiFi, bed sheets

Triple Room, Bathtub

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Twin Room, Lake View

Desk, free cots/infant beds, free WiFi, bed sheets

Twin Room, Lake View

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • 12 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Balcony

Desk, free cots/infant beds, free WiFi, bed sheets

Twin Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • 107 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, Balcony

Desk, free cots/infant beds, free WiFi, bed sheets

Deluxe Double Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed

Similar properties

Reception

ibis budget Lugano Paradiso

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.0 out of 10, Very good, 639 reviews
The price is RM401
RM459 total
includes taxes & fees
24 Feb - 25 Feb
ibis budget Lugano Paradiso
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About the area

Map
Strada di Gandria 1, Lugano, 6976

What's nearby

  • Funicolare Monte Brè - Cassarate Station - 12 min walk
  • Palazzo dei Congressi - 3 min drive
  • Lake Lugano - 4 min drive
  • Via Nassa - 5 min drive
  • LAC Lugano Arte e Cultura - 6 min drive

Getting around

  • Lugano (LUG-Agno) - 23 min drive
  • Malpensa International Airport (MXP) - 80 min drive
  • Melide Station - 10 min drive
  • Lugano (QDL-Lugano Rail Station) - 11 min drive
  • Lugano Station - 13 min drive

Restaurants

  • ‪Lido - ‬3 min drive
  • ‪Antica Osteria Del Porto - ‬4 min drive
  • ‪La Lanchetta - ‬16 min walk
  • ‪Pane & Zucchero - ‬17 min walk
  • ‪Osteria Funicolare - ‬12 min drive

About this property

Hotel Firenze Lugano

Hotel Firenze Lugano features a rooftop terrace and puts you a short five-minute drive from Lake Lugano. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a terrace and a garden.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 5 rooms
DONE

Arriving/Leaving

    • Check-in start time: 6:00 PM; check-in end time: 10:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 AM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Meeting rooms
  • Conference space (269 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Rooftop terrace
  • Garden
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 15 for adults and CHF 15 for children

Children & extra beds

  • Rollaway beds are available for CHF 29.0 per day

Pets

  • Pets are allowed for an extra charge of CHF 10 per pet, per day

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Hotel Firenze Lugano Hotel
Hotel Firenze Lugano Lugano
Hotel Firenze Lugano Hotel Lugano

Frequently asked questions

Does Hotel Firenze Lugano offer free cancellation for a full refund?

Yes, Hotel Firenze Lugano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Firenze Lugano?

Yes, pets are welcome. There's a charge of CHF 10 per pet, per day. Food and water bowls are available.

What are the check-in and check-out times at Hotel Firenze Lugano?

Check-in start time: 6:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Firenze Lugano?

No, this hotel doesn't have a casino, but Casino Lugano (4-min drive) and Casinò di Campione (18-min drive) are both nearby.

What is there to do at Hotel Firenze Lugano and nearby?

Have fun with nearby activities such as hiking and horse riding. Hotel Firenze Lugano also has a garden.

Are there restaurants at or near Hotel Firenze Lugano?

Yes, there's an on-site restaurant.

What's the area around Hotel Firenze Lugano like?

Hotel Firenze Lugano is a short 12-minute walk from Funicolare Monte Brè - Cassarate Station and 19 minutes' walk from Lugano Exhibition Centre.

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Hotel Firenze Lugano Reviews

Reviews

6.6

Good

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice hotel and beautiful lake.
Henry, 2-night trip

10/10 Exceptional

Friendly and helpful at check in. Great breakfast. Cozy (small) room. Right beside the bus stops going in either direction. We enjoyed stay.
Phyllis, 1-night trip

8/10 Very good

quaint place. Beautiful setting. Friendly staff
STEPHANIE, 1-night trip

10/10 Exceptional

Excellent service, friendly staff, clean rooms, in a quieter part of town. Would stay here again if visiting Lugano in the future.
5-night trip

6/10 Good

The service was excellent and we had a superb evening meal. We could walk to the lake, and there is an efficient bus service from just around the corner into town (and station). The disadvantage was the main road itself, which was noisy if you have the window open.
John, 1-night trip

4/10 Fair

No one to check in, breakfast (including eggs) were left out at dinner service, couldn’t pay for dinner as the eftpos was broken, no top sheet and duvet smelt of many different perfumes, hair in the bath of an already dirty bathroom.
Tristan, 1-night trip

10/10 Exceptional

Luca, took great care to ensure my families comfort and enjoyment.
jedediah, 2-night trip

6/10 Good

Luca was really nice when I arrived and helped me giving the right instructions to navigate around the city. The hotel is located in a nice area, it’s clean and the bed was extremely comfortable. The only downside about this hotel is the breakfast: expensive, with little options, the cereal was old, no fresh food, fruits. Disappointed!
Karla, 1-night trip

4/10 Fair

There is no air conditioning on the property. The property looks like it needs some improvements, but there is parking available at the property.
Clarence Jeremy, 1-night trip

6/10 Good

Very basic
There’s only a bed and toilet in the room. Nothing else. No cups. In the toilet, packets of shampoo stuffed at the corner like no one care
1-night trip

4/10 Fair

Evening staff less than helpful although morning staff was friendly and helpful. Bedding was old and of poor quality and questionably clean. Towels were more like rags. Location was quite a bit from the center of town but a bus stop was close. Hardly a view of the lake due to over-grown trees and shrubs. I definitely would NOT stay here again.
Stephen, 2-night trip

4/10 Fair

The room was not cleaned properly, no AC in this hot day, no fridge, very noisy at night because our room on the 3rd floor was actually right on the street level due to the site slope reason, cars passed by all night. And front desk only accept cash not credit card for my city tax, don’t know why
LIANG, 1-night trip

2/10 Poor

Marie-Helene, 5-night trip

4/10 Fair

Marchioro, 1-night trip

8/10 Very good

Prettig gelegen, leuke sfeer, fijn terras, goede prijs/kwaliteitverhouding.
Chris, 3-night trip

4/10 Fair

Vi hade inte en så positiv upplevelse av Hotel Firenze. Vi fick tillgång till rummet 1,5 timme senare än vad vi hade kommit överens om. Det fanns ingen AC så rummet var alldeles för varmt samt att kuddarna var väldigt obekväma.
Ellen, 1-night trip

8/10 Very good

On en a pour son argent mais attention…
Dans un quartier périphérique de Lugano (mais ça reste à moins de 20 minutes en bus, dont l’arrêt est à 100 m de l’hôtel). On a aimé : le prix (on va pas se mentir, 100.- en pleine saisie pour deux, c’est presque sans concurrence) ; la vue, avec le lac à 200 m (de petites ruelles y descendent) ; la terrasse ombragée aux fauteuils confortables ; le petit balcon de la chambre ; la cuisine (très bon tajine au poulet de la cheffe) ; le vin (excellent rioja…une fois refroidi) ; l’amabilité du personnel. On n’a pas aimé : l’exiguïté de la chambre, qui fait qu’on se cogne souvent au lit (supprimer un meuble inutile et moche aiderait. Je dis ça…) ; le bruit (on dirait pas mais il y a beaucoup de trafic sur la route en contrebas et en plein été y’a des motards qui se croient en compétition) ; l’absence de climatisation ET de ventilation. Conclusions : comme j’avais lu les commentaires, nous avions pris deux petits ventilateurs, des bouchons pour les oreilles et un bandeau de nuit, dormi la fenêtre grande ouverte et ça s’est très bien passé malgré la canicule (22 degrés minimum, encore 26 à minuit). Mais faut prévoir ! Vous voilà donc prévenus.
Philippe, 1-night trip

8/10 Very good

Sehr romantisch
Eva, 2-night trip

4/10 Fair

Unser Eindruck
Als wir im Hotel ankamen war es schwierig uns verständigen zu können, da das Personal keine gute Englischkentnisse hatte. Das Zimmer war definitiv in die Jahre gekommen. Auf dem Boden wanderten Ameisen herum und allgemein Sauber war es in unserem Zimmer nicht. An sehr vielen Stellen war es staubig und dreckig. Der Geruch im Badezimmer war recht unangenehm und verteilte sich im ganzen Zimmer. 226 CHF und zusätzlich noch Übernachtungssteuern sind absolut nicht lohnenswert und weiterzuempfehlen. Gegessen haben wir nicht im Hotel, also essen ist im oben genannten Preis nicht einbegriffen.
2-night trip

6/10 Good

La struttura è essenziale, comoda per il centro di Lugano, ma manca un condizionatore d’aria. Pecccato
Marco, 2-night trip

2/10 Poor

Bedauerlich, entsprach nicht der Beschreibung.
Beide Betten krachten laut bei der kleinsten Bewegung, sobald man sich darauf auch nur setzte. Das Kopfteil des Bettes wackelte. Wir ahnten eine schlechte Nacht und gingen noch vor dem Abend wieder weg, weil auch die Bettwäsche alt war, unsauber und ungebügelt aussah. Beim Versuch uns zu verabschieden, war die Dame vom Büro nicht zu finden. Ausserdem ist die Lage des Hauses in der engen Kurve einer Hauptstrasse sehr starkem Verkehrslärm ausgesetzt.
2-night trip

8/10 Very good

Frans, 2-night trip

2/10 Poor

Camere fatiscenti e non in linea con il prezzo.
Andrea, 1-night trip

2/10 Poor

Absteige
josef, 1-night trip

6/10 Good

Stanza rumorosa. Bus a pochi metri e parcheggi nelle vicinanze
Daniele, 1-night trip