I was traveling for my company. My company had booked this property for me to stay at during my trip. We have had previous employees stay at this location. We will not be having any others stay here due to the noise of other guests, the lack of the management and staff doing anything to stop or limit the noise, and when we determined to have me leave the property for another so I could sleep, they refused to provide a full refund. Because I had checked in "even for a few minutes" we could only get the 2nd night refunded of a 2-night stay. Horrible experience! Do not recommend if you want to sleep, rest, or have any peace while you travel. They have lost mine and my company's business. With all the other options to stay at near KCI save yourself time, money, and aggravation and stay someplace else.