10/10 Exceptional
13 November 2024
Top notch service
Our stay at this hotel was absolutely perfect! From the moment we arrived, the staff went above and beyond to make our experience unforgettable. They were incredibly friendly, attentive, and genuinely invested in making our stay special. The service was truly top-notch—each team member was professional yet warm, always willing to go out of their way to assist with any request.
The concierge team deserves a special mention. They provided excellent recommendations, helped us with reservations, and even organized thoughtful touches to celebrate our engagement. We were surprised to find balloons and a selection of delicious small cakes waiting for us in our room. This gesture made our celebration even more meaningful, and it’s clear the hotel staff genuinely care about creating memorable moments for their guests.
If you’re looking for a luxurious, welcoming place to stay where every detail is thought of, I highly recommend this hotel. We can’t wait to come back!
Stanislava
Stanislava, 4-night trip
Verified Hotels.com guest review