8/10 Sangat Baik
30 Ogo 2025
A comfortable sleep
Hotel is very comfortable. Beds and pillows quite nice; good location; decent breakfast. Was very disappointed to find the pool was closed. We had only booked the hotel about 48 hrs before arriving, and had chosen based on the pool. Front desk agent unhelpful and was rather rude about us having booked through a site other than their own. His main suggestion seemed to be that we didn’t need to stay here. Reality is, if your company offers a much cheaper price through third-party booking, you shouldn’t expect people to choose a higher price on your own website. I shouldn’t experience a lesser quality of service. Apart from the initial disappointment, a pleasant stay. All other hotel staff were friendly.
Colleen
Colleen, perjalanan 2 malam
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