In the heart of Ottawa, Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel offers a warm welcome with free to-go breakfast and in-room WiFi. Unwind in the garden or stay active at the 24-hour gym. Previous guests rave about the hotel's central location and value.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
24/7 front desk
Pool
Parking available
Laundry facilities
Main amenities (12)
Daily housekeeping
Indoor pool
24-hour fitness centre
Self parking
24-hour business centre
2 meeting rooms
Terrace
24-hour front desk
Coffee/tea in a common area
Garden
Front desk safe
Snack bar/deli
Feel at home (6)
Microwave
Private bathroom
Garden
Terrace
Daily housekeeping
Laundry facilities
The current price is RM524
RM524
RM622 total
includes taxes & fees
8 Jun - 9 Jun
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub
Standard Room, 2 Queen Beds, Accessible Bathtub
Highlights
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
30 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds, City View
Standard Room, 2 Queen Beds, City View
Highlights
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
30 sq m
City view
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)
Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)
Ottawa, ON (XDS-Ottawa Train Station) - 11 min drive
Ottawa Fallowfield Station - 28 min drive
Rideau Station - 11 min walk
UOttawa Station - 19 min walk
Parliament Station - 22 min walk
Restaurants
Chez Lucien - 5 min walk
La Noodle - 6 min walk
Brigid's Well - 3 min walk
Pub 101 - 6 min walk
Burger Factory - 6 min walk
About this property
Holiday Inn Express & Suites Downtown Ottawa East by IHG
Holiday Inn Express & Suites Downtown Ottawa East by IHG puts you in a great location, within a 15-minute walk of Byward Market Square and University of Ottawa. For a workout, you can visit the 24-hour fitness centre, or go for a morning swim at the indoor pool. A snack bar/deli and a terrace are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff and overall value. The property is only a short walk to public transportation: Rideau Station is 11 minutes away.
Languages
Chinese (Mandarin), English, French, Portuguese, Spanish
At a glance
DONE
Hotel size
182 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (CAD 18.00 per day; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Snack bar/deli
Working away
24-hour business centre
2 meeting rooms
Conference space (1500 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
24-hour fitness centre
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
High chair
More
Daily housekeeping
Fees & policies
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
Restaurant
Fitness facility
Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
Restaurant
Fitness facility
Indoor pool
Parking
Self-parking costs CAD 18.00 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:30 AM to 10:30 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa
Frequently asked questions
Does Holiday Inn Express & Suites Downtown Ottawa East by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Downtown Ottawa East by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Downtown Ottawa East by IHG?
Yes, there's an indoor pool. Guests have pool access from 7:30 AM to 10:30 PM.
Are pets allowed at Holiday Inn Express & Suites Downtown Ottawa East by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Downtown Ottawa East by IHG?
Yes. Self-parking costs CAD 18.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Holiday Inn Express & Suites Downtown Ottawa East by IHG?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn Express & Suites Downtown Ottawa East by IHG?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (6-min drive) and Rideau Carleton Raceway (21-min drive) are both nearby.
What is there to do at Holiday Inn Express & Suites Downtown Ottawa East by IHG and nearby?
Holiday Inn Express & Suites Downtown Ottawa East by IHG has an indoor pool and a 24-hour fitness centre, as well as a picnic area and a garden.
What's the area around Holiday Inn Express & Suites Downtown Ottawa East by IHG like?
Holiday Inn Express & Suites Downtown Ottawa East by IHG is in Downtown Ottawa, a short 9-minute walk from Byward Market Square and 10 minutes' walk from University of Ottawa. Travellers say that the area is very central and good for sightseeing.
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Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Parking
Downtown
Bed
Children
Market
Value
What guests liked
Breakfast was consistently described as excellent, delicious, tasty, and amazing by multiple guests. (171 reviews)
The gym was clean, up to date, and had a good variety of equipment. (6 reviews)
Breakfast options were plentiful and the dining area was comfortable with attentive staff. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Great stay.
Verified traveller
1-night trip
10/10
Very well managed hotel. The location is convenient and the breakfast is great!
Jing
4-night trip
10/10
It was a great stay. Near downtown, breakfast was AMAZING, manager was very receptive to any issues we encountered. Would recommend
Soumia
1-night trip
8/10
Good service and clean.
AZEB
1-night trip
10/10
Wonderful stay, great food (which is inclusive), good location.
Eunice
1-night trip
8/10
Great hotel, terrific facilities and room. Breakfasts are the best. Very clean and good staff! Only downside is the area of Ottawa is dirty and homeless.
David
5-night trip
10/10
Great location and staff is phenomenal!!!
Steven
3-night trip
10/10
Hotel was nice and clean
Sophie
1-night trip
8/10
Kids had fun in pool and staff was good. Treated the lots of kids in the hotel well
Verified traveller
2-night trip
10/10
Perfect for a family trip to Ottawa, close to downtown
Magda
3-night trip
10/10
Very nice place to stay
Karen
3-night trip
10/10
Would recommend a stay here to anyone!
Verified traveller
3-night trip
10/10
Excellent staff and great people
Michael
2-night trip
10/10
Convenient transportation, good service, I will stay here next time I go there.
??
1-night trip
10/10
Good hotel.
Verified traveller
1-night trip
10/10
It was clean easy to check in and good room
Patricia
1-night trip
10/10
Great location, modern, very clean, good parking and excellent breakfast. We loved it.
Denis
2-night trip
10/10
Great quality, clean, would stay again!
Ajayveer
1-night trip
10/10
Very good hotel
Chifra
1-night trip
8/10
Staff was very friendly
Robert
1-night trip
10/10
Love the stay here, clean property. Breakfast is very good.
Trishna
10/10
The front desk staff were fantastic, our hockey team was delayed and the staff made sure the girls didn’t miss breakfast and gave them a late check out.
Great hotel with amazing staffz
Dan
1-night trip
10/10
Had a great time swimming with family and had takeout for dinner in our room
Zach
1-night trip
8/10
The hotel itself is great. The only downfall is the area. Although it is very close to the Byward Market, and downtown Ottawa, the surrounding area is run down and I felt unsafe walking from the hotel to the Byward Market.
Lisa
3-night trip
10/10
The room was clean and the smell in the bathroom was pleasing to me.