8/10 Sangat Baik
13 Januari 2025
The rooms were a comfortable size, but despite being renovated, there were some details in our room that seemed dated. For example, the AC unit was older and quite loud. The room also tended to be humid and the restroom/shower area was small. The toilet was also low to the ground. The cleaning services were great, but there is room for improvement in terms of front staff helpfulness and friendliness. For example, we had to call the front desk multiple times for requests bc there was no answer or items weren’t sent up. During the breakfast service, it took a while to be acknowledged and given a menu. Then there was no follow up to take my order.
Pros were price, a basic gym, and that’s it’s located conveniently in Napa. But the area lacks curb appeal.
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