6/10 Good
24 November 2024
Oh Sheet!!
After opening our sofa bed we found that the sheets hadn’t been cleaned and there was hair all over them. We contacted the front desk to be told they would change the sheets the next day.
The next day came and I recieved a text asking how things were at the hotel. I informed them about the dirty sheets and was informed they would be sending staff to change them now.
After being gone the entire day, we came back to find the sheets had not been changed and the hair was still all over them.
I went down to inform the front desk and they finally sent someone up to change them out and give us new sheets and pillows.
Adam
Adam, 2-night family trip
Verified Hotels.com guest review